Checklist ISO/IEC 17021: 2006. Conformity assessment ... - Sanas

ISO/IEC 17021 Requirement CB’s References COMMENT BY ASSESSORd) the CB’s requirements for the prospective customer:1) to comply with certification requirements?2) to make all necessary arrangements for theconduct of the audits, including provision forexamining documentation and the access to allprocesses and areas, records and personnel forthe purposes of initial certification, surveillance,re-certification and resolution of complaints, and?3) to make provisions, where applicable, toaccommodate the presence of observers (e.g.accreditation auditors or trainee auditors)?e) documents describing the rights and duties ofcertified customers, including requirements, whenmaking reference to its certification in communicationof any kind in line with the requirements in 8.4?f) information on procedures for handling complaintsand appeals?F 155-028.6.2 Notice of changes by a CBDoes the CB give its certified customers due notice of anychanges to its requirements for certification?Does the CB verify that each certified customer complieswith the new requirements? See Note.8.6.3 Notice of changes by a customer.Legally enforceable arrangements to ensure that the certifiedcustomer informs the CB of matters that may affect themanagement system’s ability to continue to fulfil therequirements of the standard used for certification? Seeexamples a) to e)9 Process requirements9.1 General requirements9.1.1 Does the audit programme include a two-stage initialaudit, surveillance audits in the 1st and 2nd years,and a re-certification audit in the 3rd year prior toexpiration of certification? (The 3-year certificationcycle begins with the certification or re-certificationdecision.)Does the determination of the audit programme andany subsequent adjustments consider the size of the2008-07-25 ©SANAS Page 13 of 34