CONVISTA ACADEMY

CONVISTA ACADEMYTraining Courses in 2012

CONVISTA ACADEMYTRAINING COURSES IN 2012CONVISTAACADEMYContentPROCESSESInsurance Industry ....................................................................................................................05Insurance Basics ...........................................................................................................05Policy and Product Management (FS-PM, msg.PIA/ALICE) ..........................................06Reinsurance Basics (FS-RI)............................................................................................09Claims Management (FS-CM)....................................................................................... 10All Industries ................................................................................................................................14Business Intelligence (BI) ..............................................................................................14Financials (FI).................................................................................................................18Governance, Risk and Compliance (GRC).....................................................................22Payment Transactions (FS-CD)......................................................................................25METHODSBusiness Engineering ..............................................................................................................26Testmanagement and -automation ....................................................................................27TECHNOLOGIESSAP ...................................................................................................................................................31ABAP ................................................................................................................................................32SAP Process Integration .........................................................................................................33CONTACTContact person and prices ....................................................................................................363

CONVISTA ACADEMYTRAINING COURSES IN 2012CONVISTAACADEMYPROCESSESEINSURANCE INDUSTRYInsurance BasicsPolicy and Product Management (FS-PM, msg.PIA/ALICE)Reinsurance Basics (FS-RI)Claims Management (FS-CM)ALL INDUSTRIESBusiness Intelligence (BI)Financials (FI)Governance, Risk and Compliance (GRC)Payment Transactions (FS-CD)© ConVista Consulting AG 2012 4

CONVISTA ACADEMYTRAINING COURSES IN 2012CONVISTAACADEMYProcesses - Insurance Industry - Insurance BasicsINSURANCE BASICSObjectiveThis introductory course is designed to give participants an overviewof the insurance industry and the structure of an insurancecompany.It covers the structure of the insurance market, the variety ofproducts available and their particularities, as well as insurancecompany’s business processes and their dependencies.Duration2 daysOffered languagesEnglish, GermanTarget audienceMethodology of knowledge transferLecture, exercisesAnyone who does not have experience in the insurance industryand wants to learn about its inner workingsCONTENTFrom the historical roots of insurance to the modern eraMain conceptsDifferent types of insuranceKey fi guresThe infl uence of national lawsBusiness areasThe structure of an insurance companyImportant insurance processesSAP Insurance House5

CONVISTA ACADEMYTRAINING COURSES IN 2012CONVISTAACADEMYProcesses - Insurance Industry - Policy and Product ManagementFS-PM ESSENTIALSObjectiveThe aim of this course is to give an overall introduction to the FS-PM Module.Duration15 daysTarget audienceOffered languagesEnglishAnyone who does not have knowledge in FS-PM or has some basicknowledge. It will be useful for those who are going to be placedin a project as an FS-PM Business Consultant as well as an FS-PMTechnical Consultant and the product designer msg.PM.Methodology of knowledge transferLecture, system-demos, exercisesCONTENTSAP for InsuranceFS-PM OverviewBusiness Processes in FS-PMBasic FunctionalitiesLoB FunctionalitiesIBCPBTImplementations in FS-PMBug fi xingIntegrationMigrationmsg.PM© ConVista Consulting AG 2012 6

CONVISTA ACADEMYTRAINING COURSES IN 2012CONVISTAACADEMYProcesses - Insurance Industry - Policy and Product ManagementFS-PM ADVANCEDObjectiveThis course is designed for technical consultants in FS-PM projectsand covers the most important techniques necessary in their everydaywork: Policy Based Technology, Check & Derive, Debugging inFS-PM as well as Migration Technology.The minimum requirements for the participation in FS-PM Advancedcourse are basic knowledge in insurance business, ABAP andABAP OO experience, msg.PM Overview, and basic experience inSAP customizing and confi guration.Duration10 daysOffered languagesEnglishMethodology of knowledge transferLecture, system-demos, exercisesTarget audienceAnyone who is interested in this topic, especially technical consultantsand solution architects.CONTENTmsg.PM AdvancedPBTCheck and DeriveAccelerated Bug Fixing, FS-PM DebuggerMigration7

CONVISTA ACADEMYTRAINING COURSES IN 2012CONVISTAACADEMYProcesses - Insurance Industry - Policy and Product ManagementMSG.PIA/ALICE BASICS (NON-LIFE INSURANCE)ObjectiveThis seminar is designed to provide an overview of the various msg.PIA/ALICE modules with a focus on operational work.Duration2 daysTarget audienceOffered languagesEnglish, GermanAnyone not yet familiar with this expansion of ConVista’s consultingportfolio, regardless of development level.Methodology of knowledge transferLecture with in-depth, practical exercisesCONTENTIntroduction (concept/structure/msg.PIA/ALICE @ ConVista)Partner moduleProduct and contract moduleCommission moduleLoss and reinsurance moduleSubledger (accounting) module© ConVista Consulting AG 2012 8

CONVISTA ACADEMYTRAINING COURSES IN 2012CONVISTAACADEMYProcesses - Insurance Industry - Policy and Product ManagementMSG.PIA/ALICE IN-DEPTH (NON-LIFE INSURANCE)ObjectiveIn this course, participants review the basics of msg.PIA/ALICEbefore proceeding with further steps to expand and deepen theirknowledge of this subject.The course focuses on customizing msg.PIA/ALICE systems andin-depth exercises.Duration4 daysOffered languagesEnglish, GermanTarget audienceAnyone already familiar with the basic functions of individual msg.PIA/ALICE modules.Methodology of knowledge transferInstead of the common lecture format, thiscourse features more participant interaction.CONTENTIntroduction (reviewing the basics/sharing experiences)Partner moduleProduct and contract moduleCommission moduleLoss and reinsurance moduleAccounting, subledger, Central Work PlaceTechnology and programming9

CONVISTA ACADEMYTRAINING COURSES IN 2012CONVISTAACADEMYProcesses - Insurance Industry - Claims ManagementFS-CM INTERFACESObjectiveTo provide comprehensive training in SAP Claims Management, focusingon following dimensionsDuration2 daysProcess (All Lobs – Life, P&C and Health) and ConVista ReferenceModel for Claims processesOffered languagesEnglish, GermanConfi guration CustomizingTools and TechnologyIntegrationMethodology of knowledge transferLecture, system-demos and exercisesTarget audienceTechnical / Solution ConsultantsBeginners in Insurance with ABAP KnowledgeTeam leads / projectsSolution ArchitectsCONTENTPolicy ManagementWith productWithout product (Life benefi ts interface)FS-CD and FIFS-RIIntegration with CRMFS-CM and BI data13

CONVISTA ACADEMYTRAINING COURSES IN 2012CONVISTAACADEMYProcesses - Insurance Industry - Claims ManagementFS-CM TOOLS & TECHNOLOGYObjectiveTo provide comprehensive training in SAP Claims Management, focusingon following dimensionsDuration2 daysProcess (All Lobs – Life, P&C and Health) and ConVista ReferenceModel for Claims processesOffered languagesEnglish, GermanConfi guration CustomizingTools and TechnologyIntegrationMethodology of knowledge transferLecture, system-demos and exercisesTarget audienceTechnical / Solution ConsultantsBeginners in Insurance with ABAP KnowledgeTeam leads / projectsSolution ArchitectsCONTENTBDTBRFActivity Management and Workfl owBAdIs and BAPIsEnhancement concepts© ConVista Consulting AG 2012 14

CONVISTA ACADEMYTRAINING COURSES IN 2012CONVISTAACADEMYProcesses - All Industries - Business IntelligenceREPORTING WITH THE SAP BW BEX SUITEObjectiveThe objective of the course is to train the reporting options whichthe so called BEx Suite offers. The BEx Suite is an integral part ofthe SAP BusinessIntelligence (BI) plattform and comprises differenttools for report creation. As basics about the SAP Business-Warehouse (BW) are also part of the course content, no priorknowledge about SAP BW is a necessary precondition.Duration2 daysOffered languagesEnglish, GermanTarget audienceMethodology of knowledge transferLecture, exercisesAnyone interested in this topic.CONTENTOverview SAP BIBasics SAP BWReporting with BEx AnalyzerCreation of reports with BEx Query Designer15

CONVISTA ACADEMYTRAINING COURSES IN 2012CONVISTAACADEMYProcesses - All Industries - Business IntelligenceREPORTING WITH SAP BUSINESSOBJECTS TOOLSObjectiveThe objective of the course is to train the reporting possibilities withtools from the surroundings of SAP BusinessObjects. Thereforethe tools Crystal Reports, WebIntelligence and Xcelsius are partof the course. As SAP BusinessObjects tools do not have a datawarehouse as a precondition no prior knowledge about SAP BW orsimilar concepts is necessary.Duration2 daysOffered languagesEnglish, GermanTarget audienceMethodology of knowledge transferLecture, exercisesAnyone interested in this topic.CONTENTOverview SAP BIBasics Crystal ReportsBasics Web IntelligenceBasics XcelsiusBasics Enterprise XICrystal Reports Advanced (optional)Web Intelligence Advanced (optional)Xcelsius Advanced (optional)© ConVista Consulting AG 2012 16

CONVISTA ACADEMYTRAINING COURSES IN 2012CONVISTAACADEMYProcesses - All Industries - Business IntelligenceBUSINESS PLANNING AND CONSOLIDATION (BPC) FOR NETWEAVERObjectiveIndroduction to Business Planning and Consolidation (BPC) forNetweaverDuration2 daysTarget audienceOffered languagesEnglish, GermanAnyone interested in this topic.Methodology of knowledge transferLecture, exercisesCONTENTSolution overwievBasics Ecxel FrontendBasics Web FrontendAdministration ClientAdvanced (Script language, ABAP Interface)17

CONVISTA ACADEMYTRAINING COURSES IN 2012CONVISTAACADEMYProcesses - All Industries - FinancialsOVERVIEW: FINANCIAL ACCOUNTING (FI-CO)ObjectiveProvides an overview of the various processes in fi nancial accountingand the relationships between them.Duration1 dayTarget audienceOffered languagesEnglish, GermanAnyone wishing to obtain an overview of the basic and essentialprocesses of fi nancial and management accounting.Methodology of knowledge transferLecture, system-demoCONTENTBasic structures and processes in fi nancial and managementaccountingGeneral ledger accountingBusiness processes in accounts payable and accounts receivableaccountingBusiness processes for creating fi nancial statementsCommon transactions in the general ledger, accounts payable/receivable and in cost controllingOverview of the new general ledgerIntegrating fi nancial and management accounting with other SAPERP processes (MM, SD, AA, CO, HCM, FS-CD, SL, EC-CS, CFM,etc.)© ConVista Consulting AG 2012 18

CONVISTA ACADEMYTRAINING COURSES IN 2012CONVISTAACADEMYProcesses - All Industries - FinancialsASSET ACCOUNTINGObjectiveThis course is designed to provide an overview of the various processesin asset accounting and the relationships between them.Duration2 daysTarget audienceOffered languagesEnglish, GermanAnyone responsible for implementing asset accounting with SAPERP Financials.Methodology of knowledge transferThis training course, system demo and integratedcase study expand on the fi ctitiousexample company from the course FinancialAccounting I.CONTENTConfi guration and use of organizational structures, master data andbusiness processes in asset accounting:Charts of depreciationDepreciation areaAsset classesMaster dataAsset transactions in organizational processesValuationPeriodical tasksInformation systemTransferring legacy data from an external system and from SAPR/3 to SAP ERP Central ComponentParallel valuationIntegration with FI and CO19

CONVISTA ACADEMYTRAINING COURSES IN 2012CONVISTAACADEMYProcesses - All Industries - FinancialsSPECIAL LEDGERObjectiveThis course is designed to impart information on the functionalityand use of the Special Purpose Ledger (FI-SL) component as part offi nancial accounting.Duration2 daysOffered languagesEnglish, GermanTarget audienceAnyone responsible for implementing Special Purpose Ledger withSAP R/3 and SAP ERP.Methodology of knowledge transferLecture, system demo and exercisesCONTENTIntroduction to Special Purpose Ledger (FI-SL, including anexample)Table defi nition and installation, characteristics and key fi guresTransferring data from other modules (FI, CO, etc. )Business processes in creating fi nancial statementsDirect ledger posting, adjustment entries and parallel, accountingprinciplesValidations and substitutionsSets and main features of Report PainterPlanningRoll-upToolsWhat’s ahead in the new general ledger© ConVista Consulting AG 2012 20

CONVISTA ACADEMYTRAINING COURSES IN 2012CONVISTAACADEMYProcesses - All Industries - FinancialsOVERVIEW OF CUSTOMIZING IN FINANCIAL ACCOUNTINGObjectiveThis course is designed to impart the basics of confi guring businesspartners and the general ledger while focusing in particular on managingbusiness processes in fi nancial accounting.Duration2 daysOffered languagesEnglish, GermanTarget audienceAnyone wishing to obtain an overview of every aspect of customizingin fi nancial and management accounting with SAP ERP Financials.Methodology of knowledge transferLecture, system demoCONTENTOrganizational units in fi nancial accounting and managementaccounting (controlling)Fiscal years and accounting periodsCurrencies and exchange ratesGeneral ledger accounts and cost elementsCustomer/vendor accountsCost centers and internal ordersBank master dataDocument managementPosting documentsAutomatic postingsEntry and display controlClearing open itemsManual incoming and outgoing payments21

CONVISTA ACADEMYTRAINING COURSES IN 2012CONVISTAACADEMYProcesses - All Industries - Governance, Risk and ComplianceSAP AUTHORIZATION CONCEPTObjectiveImparting the basic technical knowledge required to use andimplement authorization conceptsImparting the basic technical knowledge required to implementcustom developments in SAP’s authorization systemEvaluating efforts intended to increase effi ciency in the maintenanceof authorization conceptsTaking authorizations into account in project managementTarget audienceDuration2 daysOffered languagesEnglish, GermanMethodology of knowledge transferLecture presentationConsultants, application managers, developersCONTENTIntroduction to compliance: Why do we even need authorizations?Elements of the authorization conceptAuthorization administration, including the various means oftroubleshootingIntegrating custom developments into the standard SAP authorizationconceptTips and tricksTaking authorizations into account during projects, releaseupgrades and support package installationsProcesses related to authorization management (changes inusers and roles)What’s ahead in SAP BusinessObjects Access ControlWhat’s ahead in ZBV/CUA and identity management© ConVista Consulting AG 2012 22

CONVISTA ACADEMYTRAINING COURSES IN 2012CONVISTAACADEMYProcesses - All Industries - Governance, Risk and ComplianceSAP BUSINESSOBJECTS ACCESS CONTROL - OVERVIEWObjectiveImparting the basics of compliance, what it even means to becompliant and how to get thereProviding a functional overview of SAP BusinessObjects AccessControl in order to classify tool evaluations, project plans etc.Explaining the relationships among the various elements of SAPBusinessObjects Access ControlHelping participants understand requirements related to thestandard SAP authorization conceptDuration1 dayOffered languagesEnglish, GermanMethodology of knowledge transferLectureTarget audienceProject leads, auditors, project employees with in-depth knowledgeof SAP authorizations.CONTENTBasics of complianceOverview architecture of SAP BusinessObjects Access ControlV 10Functional overview ofAccess Risk ManagementAccess RequestEmergency Access ManagementBusiness Role ManagementProgression of risk minimization projects concerning SAPauthorizationsPossibilities and effects on other SAP applicationsWhat’s ahead in identity managementWhat’s ahead in process control23

CONVISTA ACADEMYTRAINING COURSES IN 2012CONVISTAACADEMYProcesses - All Industries - Governance, Risk and ComplianceINTRODUCTION TO SAP BUSINESSOBJECTS ACCESS CONTROLObjectiveIn-depth explanation and confi guration of the individual componentsDemonstrating how to set up the various components of SAPBusinessObjects Access Control, the methods involved and theapplication’s potential (along with possible limitations)Imparting tips and tricks and pointing out possible challenges inimplementing and using the application (best practices, lessonslearned)Duration5 daysPossible delta training 5.3 V10: 3 daysOffered languagesEnglish, GermanMethodology of knowledge transferLecture, trainingTarget audienceProject leads, project employees, auditors (who assess GRC projectsusing SAP BusinessObjects Access Control).CONTENTOverview of the GRC solutionOverview of SAP BusinessObjects Access Control V 10In-depth introduction to the componentsAccess Risk ManagementAccess RequestEmergency Access ManagementBusiness Role ManagementProgression of risk minimization projects concerningSAP authorizationsPossibilities and effects on other SAP applications© ConVista Consulting AG 2012 24

CONVISTA ACADEMYTRAINING COURSES IN 2012CONVISTAACADEMYProcesses - All Industries - Payment TransactionsPAYMENT TRANSACTIONS BASICSObjectiveThis course is designed to provide a comprehensive overview ofFS-CD. Upon completing it, participants will be able to:Defi ne the component’s functional scopeExplain the technical integration of FS-CDCarry out simple customizing tasks independently thanks todiverse exercisesDuration5 daysOffered languagesEnglish, GermanTarget audienceMethodology of knowledge transferLecture, training on the systemAnyone who needs to know the basics of FS-CD; the number ofparticipants is limited to eight.Focus topics can be arranged on a case-by-casebasis.CONTENTBasics of SAPBasics of FS-CDMaster dataPosting and documentsPayment plan and debit entryAccount balanceIncoming (customer-initiated) paymentsClearing controlCredit processingBroker/group collectionBroker correspondence dunning procedureCo-insuranceDunning procedureInstallment plans/deferralGeneral ledger transferContract Accounts Receivable and Payable (FI-CA)Payment runReturns25

CONVISTA ACADEMYTRAINING COURSES IN 2012CONVISTAACADEMYMethods - Business EngineeringBUSINESS ENGINEERINGObjectiveThis course is designed to provide an introduction to modelingand applying the C-ENS Business Engineering method. Uponcompleting it, participants will be able to:Explain the basic conceptDefi ne the area of applicationDuration2 daysOffered languagesEnglish, GermanCreate simple process and object models on their ownWork with the C-ENS documentation structureMethodology of knowledge transferLecture, exercisesTarget audienceAnyone wishing to obtain insight into how documentation is modeledand structured.CONTENTOverview of the C-ENS methodologyBasics of modelingBasics of UML class modelsBasics of process modeling with BPMNApplying the C-ENS blueprintC-ENS with SemTalk27

CONVISTA ACADEMYTRAINING COURSES IN 2012CONVISTAACADEMYMethods - Testmanagement and -automationTEST CASE CREATIONObjectiveThis course is designed to enable participants to identify, developand provide test cases in a workable format by:Explaining the signifi cance of test cases, test phases, test stagesand testing strategiesDemonstrating how to set requirements for testing processesand monitor their complianceDemonstrating how to appraise and construct test cases basedon the requirementsExplaining the components of a test caseDuration1 dayOffered languagesEnglish, GermanMethodology of knowledge transferLecture, exercisesClarifying the relationship between the test case structure anddifferent test stagesDemonstrating how each testing tool can support the test casecreationTarget audienceConsultants, testers, test managers and anyone else interested inlearning about the basics of test case creation and the componentsof a test case, as well as how to apply them.CONTENTThe testing process and applicable strategiesThe various test phases and what they involveThe relationship between test phases and the structure of a testcaseFrom concepts and requirements to test casesGranularity of test casesAchieving and assessing of an acceptable test-case coveragePresentation of test case templatesWorking with the applicable testing tool (including exercises)© ConVista Consulting AG 2012 28

CONVISTA ACADEMYTRAINING COURSES IN 2012CONVISTAACADEMYMethods - Testmanagement and -automationREQUIREMENTS USED IN THE TEST AND APPROVAL PROCESSObjectiveThis course is designed to provide an overview of the most essentialelements of the test process by:Defi ning the term “test management”Planning the testing approachExplaining the signifi cance of test cases, test phases, test stagesand testing strategiesImparting knowledge of how to set requirements for testingprocesses and monitor their complianceDeterming and constructing test casesDuration1 dayOffered languagesEnglish, GermanMethodology of knowledge transferLectureImparting the basics of the approval and documentation conceptsExplaining how testing tools support the aims of the testing andapproval criteriaTarget audienceConsultants, testers, test managers and anyone else interested inlearning about the basics and components of test management, aswell as how to apply them.CONTENTThe testing process and applicable strategiesThe various test phases and what they involveTest phases vs. test stagesThe role concept (who is responsible for which task?)Problem scenarios in test management and defect trackingDocumentation and testingDescription of the approval processSelecting and incorporating testing toolsThe rules of test case creationBasics of defect trackingHow to account for risk and complexity in testsThe approval process29

CONVISTA ACADEMYTRAINING COURSES IN 2012CONVISTAACADEMYMethods - Testmanagement and -automationTEST MANAGEMENT WITH HP QUALITY CENTERObjectiveThis course is designed to provide an overview of the test managementtool HP Quality Center (version 10). Upon completing it,participants will be able to:Use the tool to implement designed and planned test approachesCreate and manage requirements and test objectsDuration1 dayOffered languagesEnglish, GermanCreate and manage test casesUse the tool to manage test executionManage errors detected during testing (defect tracking)Methodology of knowledge transferLecture, live-demo, exercisesAscertain the status of tests and monitor their progressTarget audienceAnyone wishing to support customers with HP Quality Center oradvise them on the selection or use of tools. Also anyone else interestedin learning about the potential of HP Quality Center in orderto compare it with other tools.Due to the number of available licenses, the number of participantsis limited to eight.CONTENTBasics and operation of the HP Quality Center productThe various modules and their functionsCreation, processing and management of requirements (testobjects)Creation, processing and management of test casesCustomizing QCCreating graphical reportsSpecial features of version 11Roles and authorizations in HP Quality CenterCompiling individual test cases into test scenarios and carryingout testsDocumenting and management of defectsEntering requirements and test cases into QC using MicrosoftExcel© ConVista Consulting AG 2012 30

CONVISTA ACADEMYTRAINING COURSES IN 2012CONVISTAACADEMYTECHNOLOGIESSAPSAP BasicsABAPABAP BasicsSAP Process IntegrationSAP Process Integration - EssentialsSAP Process Integration - Advanced31

CONVISTA ACADEMYTRAINING COURSES IN 2012CONVISTAACADEMYTechnologies - SAPSAP BASICSObjectiveThis course is designed to provide an introduction to SAP andexplain the basic concepts behind SAP NetWeaver, as well as itstechnical foundation.Duration2-3 daysOffered languagesEnglish, GermanTarget audienceAnyone who has no experience with SAP.Methodology of knowledge transferLecture, exercisesCONTENTThe history of SAP AGSAP’s solution portfolioAn overview of SAP NetWeaverFirst steps in an SAP systemTechnical system basisBasics of software development in SAP environments (ABAPWorkbench, ABAP Dictionary, ABAP Transport Organizer)Service-oriented architecture (SOA)SAP’s release strategy© ConVista Consulting AG 2012 32

CONVISTA ACADEMYTRAINING COURSES IN 2012CONVISTAACADEMYTechnologies - ABAPABAP BASICSObjectiveThis course is designed to introduce participants to theprogramming language ABAP 4 and provide an overviewof SAP development environments and techniques.Duration3 daysOffered languagesEnglish, GermanTarget audienceAnyone who needs to or would like to understand thetechnical background of ABAP.Methodology of knowledge transferLectures, exercisesCONTENTBasics of SAP system architectureTools in ABAP Workbench/ABAP DebuggerBasic ABAP instructions and syntaxTransparent tables and database structuresBasics of ABAP DictionaryOpen SQL database access in ABAPEnhancements to the SAP standard33

CONVISTA ACADEMYTRAINING COURSES IN 2012CONVISTAACADEMYTechnologies - SAP Process IntegrationSAP PROCESS INTEGRATION – ESSENTIALSObjectiveUnderstanding of the concept and fi rst steps of implementingservices with SAP Process IntegrationDuration1 dayTarget audienceOffered languagesEnglish, GermanAnyone who is interested in this topic, e.g. consultants, developer sand enterprise architects.Methodology of knowledge transferLecture, exercisesCONTENTGeneral concepts of Enterprise Architecture Integration (EAI) andService oriented architecture (SOA)Positioning of SAP Process Integration within a heterogenoussystem landscapeArchitectual overview of SAP Process Integration and its componentsDesign and implementation of servicesConfi guration of integration scenariosAdapter, mapping and routingBusiness relevant exercises© ConVista Consulting AG 2012 34

CONVISTA ACADEMYTRAINING COURSES IN 2012CONVISTAACADEMYTechnologies - SAP Process IntegrationSAP PROCESS INTEGRATION - ADVANCEDObjectiveDeep dive into service and implementation and development withSAP Process Integration.Duration1 dayTarget audienceOffered languagesEnglish, GermanAnyone who is interested in this topic, e.g. consultants and developers.Methodology of knowledge transferLecture, exercisesCONTENTDeveloping integration patterns with SAP PIIntroducing ccBPM - Integration ProcessesSetup, transport and securityApproach and introduction scenarios to projectsBusiness relevant exercises35

CONVISTA ACADEMYTRAINING COURSES IN 2012CONVISTAACADEMYCONTACTYOUR CONTACT PERSONThank you for your interest in our ConVista Academy training coursesprogram.It would be a pleasure for us to train your employees in line with ourplanned internal courses or offering exclusive courses in your or ourtraining classrooms.We are looking forward to hearing from you!Susanne RüterConVista AcademyE-Mail Susanne.Rueter@ConVista.comPhone +49 221 88826-574PriceServiceJoin our ConVista courses* 300 EURO / day / participant ** Participation at an internal course (without catering)Exclusive coursesOne day from 2600 EURO / trainer Preparation, postprocessing and courseSeveral days from 1800 EURO / day / trainer Preparation, postprocessing and courseAdditional costsexclusive event in yourroomsexclusive event in the Con-Vista offi ce+ 10 % of the event price Journey and accomodation for the trainer+ 250 EURO / room rental Room rental and catering* We will be happy to send you the current training calendar.** Prices for FS-PM courses (p.6/7) differ. Please aks for details if interested.Expertise³MethodsTechnologies© ConVista Consulting AG 2012 Processes36

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