Assessment of care and nursing services - Drammen kommune
Assessment of care and nursing services - Drammen kommune
Assessment of care and nursing services - Drammen kommune
- No tags were found...
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
<strong>Assessment</strong> <strong>of</strong> <strong>care</strong> <strong>and</strong> <strong>nursing</strong> <strong>services</strong>Office for service assessment<strong>and</strong> coordination1Office for service assessment<strong>and</strong> coordination1Engelsk
English - EngelskEnglish - EngelskOffice for service All enquiries about the following <strong>services</strong> must be addressed to the Office for serviceOffice assessment for service All enquiries assessment: about the following <strong>services</strong> must be addressed to the Office for serviceassessment <strong>and</strong> coordination assessment: • practical assistance <strong>and</strong> training/home <strong>care</strong><strong>and</strong> coordination• practical • practical assistance assistance <strong>and</strong> training/home <strong>and</strong> training/home <strong>care</strong> <strong>care</strong>It is through this <strong>of</strong>fice • practical • home assistance <strong>nursing</strong> <strong>and</strong> training/home <strong>care</strong>that <strong>Drammen</strong>• stay a <strong>nursing</strong> home (long term, short term, respite <strong>care</strong>)It is through this <strong>of</strong>fice • home <strong>nursing</strong>Kommune (thethat <strong>Drammen</strong>• stay • in stay a <strong>nursing</strong> at a day home center (long term, short term, respite <strong>care</strong>)Municipality <strong>of</strong>Kommune (the• safety alarm device<strong>Drammen</strong>) intends to • stay at a day centerMunicipality <strong>of</strong>ensure all citizens equal • safety • transportation alarm device <strong>services</strong><strong>Drammen</strong>) intends toaccess to <strong>care</strong> <strong>and</strong> • payment for family <strong>care</strong>giversensure all citizens equal• transportation <strong>services</strong><strong>nursing</strong> <strong>services</strong>.access to <strong>care</strong> <strong>and</strong> • payment • personal for family assistant <strong>care</strong>giversThis <strong>of</strong>fice responds to<strong>nursing</strong> <strong>services</strong>.• warm foodquestions <strong>and</strong> receives• personal assistantThis <strong>of</strong>fice responds to• rehabilitation/physical trainingapplications for <strong>care</strong> <strong>and</strong> • warm foodquestions <strong>and</strong> receives<strong>nursing</strong> <strong>services</strong>. • rehabilitation/physical • appeal <strong>of</strong> the decision trainingapplications for <strong>care</strong> <strong>and</strong>Skilled consultants • appeal <strong>of</strong> the decision<strong>nursing</strong> <strong>services</strong>.h<strong>and</strong>le the applications,Skilled consultants<strong>and</strong> make the decisionh<strong>and</strong>le the applications,<strong>of</strong> granting or denying<strong>and</strong> make the decisionthem during their<strong>of</strong> granting or denyinginterdisciplinarythem during theirmeetings.interdisciplinarymeetings.The <strong>of</strong>fice cannot <strong>of</strong>fer:The <strong>of</strong>fice • cannot Medical <strong>of</strong>fer: assistance• Medical • Treatment assistance in an institute <strong>of</strong> physiotherapy• Treatment in an institute <strong>of</strong> physiotherapyPersonnelPersonnel The <strong>of</strong>fice has skilled consultants with medical <strong>and</strong> social studies.The <strong>of</strong>fice has skilled consultants with medical <strong>and</strong> social studies.Case procedureCase You procedure or your relatives can contact or send an application to the <strong>of</strong>fice. A home visit can beYou or arranged your relatives if necessary. can contact A meeting or send or an a home application visit provides to the <strong>of</strong>fice. the foundation A home visit for further can be assessment.arranged if necessary. A meeting or a home visit provides the foundation for further assessment.
English - EngelskIndividual assessmentEvery application for assistance will be evaluated individually. In most cases a skilled consultantwill visit you at home to evaluate your needs. It is important that you, as the one applying forassistance, cooperate with the <strong>of</strong>fice in order to determine the adequate service you may need. Insome cases, a comprehensive analysis will be needed in order to find the right service. If so, youwill be notified <strong>of</strong> what has to be done before a final decision is made.The decisionThe <strong>of</strong>fice is the one taking the decision concerning individual <strong>services</strong>. This decision will describethe kind <strong>and</strong> amount <strong>of</strong> assistance to be granted. It will also clarify if the service must be paid for;<strong>and</strong> it stretches over a certain time period.Appeal <strong>of</strong> the decisionIf your application is denied, or you are granted less assistance than the one you have applied for,you can appeal the decision. You will find information about how to appeal the final decisionwritten on the decision letter. You may ask for help to formulate your complain, if need.3ConfidentialityAll employees at the <strong>of</strong>fice are bound by client confidentiality.Who provides the <strong>services</strong>?When the <strong>of</strong>fice has decided which <strong>services</strong> to be <strong>of</strong>fered, an order will be sent to the followingservice providers:• Institusjonstjenesten Bragernes or Institusjonstjenesten Strømsø (Institutional service<strong>of</strong>fice in Bragernes or Strømso)• Hjemmetjenesten Bragernes or Hjemmetjenesten Strømsø (Home service <strong>of</strong>fice inBragernes or Strømsø)Cooperation about the evaluation <strong>of</strong> the service <strong>of</strong>ferThe <strong>of</strong>fice’s skilled consultants work together with the service providers. If the need for assistancechanges, the <strong>of</strong>fice together with the service providers will reassess the service <strong>of</strong>fer.
Applications must be sent to:<strong>Drammen</strong> Kommunev/Kontor for tjenestetildelingAppointments for conversation with the caseworker must be booked in advance,Telephone: 32 04 55 70For more information about several <strong>services</strong> go to <strong>Drammen</strong> Kommune’s web site.www.drammen.<strong>kommune</strong>.no<strong>Drammen</strong> KommuneEngene1, 3008 <strong>Drammen</strong> – Telephone: 03008E-mail: <strong>kommune</strong>post@drmk.no<strong>Drammen</strong> KommuneEngene1, 3008 <strong>Drammen</strong> – Telephone: 03008E-mail: <strong>kommune</strong>post@drmk.nowww.drammen.<strong>kommune</strong>.no4