Focus Magazine - Bradford Teaching Hospitals NHS Foundation Trust

y of care resulting in outstanding patient satisfaction■ A new child development service was launched to improveaccess for children and their parents. The service launchbrought together the child development centre andcommunity paediatric teams under one joint referral formfor the first time, improving communication between localGPs, school nurses, health visitors and speech and languagetherapists.■ Specialist paediatric diabetes dietitian, Alison Woodhead,was awarded a major prize in the final of Medipex’s 2012innovation competition after creating a computerprogramme which helps nurses to easily calculate theamount of carbohydrates in a meal, which is vital whenhelping children diagnosed with type 1 diabetes.■ Ward 24 staff introduced an alternative way of administeringintravenous antibiotics – helping to improve the patientexperience and one-to-one time spent with nurses, and hasthe potential to save the Foundation Trust thousands ofpounds a year.■ Professional development midwife Caroline Booth andspecialist midwife Tina Mori were shortlisted for theemergency and critical care prize at the Nursing Times Awards2012 for their multi-professional management training of outof-hospitalchildbirth emergencies.■ Our palliative care team became the first in Yorkshire to rollout the last year of life project to improve care for patientswho are in their last months of life.■ Patients in Bradford have, for a number of years, benefitedfrom a multi-disciplinary foot care service that brings bothcommunity and hospital specialists together in one coordinatedservice. New research, published this year in thejournal Diabetologica into the national rate of diabeticamputations, has revealed that as a result of this serviceamputation rates for our patients are among the lowest in thecountry.■ A number of staff were recognised for their exceptionalservice and care by members of the public in the national NHSHeroes awards: Mandy Blackburn, breast cancer specialistnurse; Emma Manchester, MS physiotherapist; Kitty Salsbury,midwife; Sarah Craven, Marie Curie-based physiotherapist;Chris Raine, ENT consultant; ward 2 staff.■ Accident and Emergency and the orthopaedics early dischargeteam were shortlisted for the Patient Experience NetworkNational Awards which celebrate excellence and innovation indelivering a better health service experience for patients.■ A touch screen TV where patients can leave real-time feedbackabout the service they have received has been installed at StLuke’s outpatients department. Comments will help improvethe standard of care we offer to our patients.■ Patients First: our quality initiative that began in 2011continues to help shape our services and will ensure thatquality is at the centre of everything we do.■ Physiotherapy’s musculoskeletal service team are celebratingafter their hard work to turn around lengthy direct accesswaiting times is finally paying off. Two years ago, patientsneeding the service had to wait months for appointments butnow thanks to a joint project between the department andlocal commissioners, acute patients are now seen within amatter of days, while the average wait for most referrals is acouple of weeks.FOCUS August 2013 page 13