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associate degree program - Instituto de Banca y Comercio

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<strong>program</strong>ming project that they must <strong>de</strong>monstrate in a formal presentation.MICO 1010 Graphics Design by Computers (Publisher / Visio)(3 Credits)Pre-requisites: OPCO 2093This course offers to stu<strong>de</strong>nt the basic knowledge and skills to <strong>de</strong>velop different types of publicationsthrough the application of Microsoft Publisher and create diagrams using Visio <strong>program</strong>. The practicalcontent of the course works through simulations and exercises in the laboratory.DBAS 1096 Advanced Database Concepts (ACCESS)(3 Credits)Pre-requisites: DBAS 1095This class is a continuation of DBAS 1095 Basic Database Concepts (ACCESS). This course is inten<strong>de</strong>dto expand stu<strong>de</strong>nt’s knowledge of business databases systems, with an introduction to embed<strong>de</strong>d co<strong>de</strong> foraccess to databases in addition to more advanced database concepts. Learning topics will be reinforcedusing tools such as the Visual Basic <strong>program</strong>ming environment.SERV 2010 Computer Users Support / Technical Writing(3 Credits)Pre-requisites: NoneThe first part of this course provi<strong>de</strong>s a critical examination of issues embed<strong>de</strong>d in the practice ofproviding computer users support service. Topics inclu<strong>de</strong> research about best practice in customer serviceand communication techniques; psychologically based methods for <strong>de</strong>aling with the management ofcustomer complaints; and the roles of the customer service employee and supervisor within ethicalboundaries and common business practice.The second part of the course stu<strong>de</strong>nts learn how to write effective reports, memos, instruction manuals,emails, letters, articles and more. The course is presented as a combination of theory and practice with theintention of improving stu<strong>de</strong>nt Spanish writing ability.DWEB 1010 Web Design- (HTLM and FrontPage)(3 Credits)Pre-requisites: OPCO 2093This course offers to the stu<strong>de</strong>nt the knowledge and skills to <strong>de</strong>sign a page Web. The learning of thelanguage is inclu<strong>de</strong>d of HTLM <strong>program</strong>ming and FrontPage to facilitate the work of construction,integration of photographic adjustment and insertion of vi<strong>de</strong>o and sound like part of the animation of the<strong>de</strong>sign Web.[130]

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