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Volunteer - Oakwood Annapolis Hospital

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<strong>Oakwood</strong> <strong>Annapolis</strong> <strong>Hospital</strong>


The <strong>Volunteer</strong> Vibe<br />

Compassion: Providing care with sincerity, sensitivity and dignity for<br />

those we serve.<br />

Respect: Working with integrity and honor in all our relationships.<br />

Excellence: Delivering superior results in the areas of Clinical Quality,<br />

Service Excellence, People, Market Growth and Profitability.<br />

Diversity: Creating an environment where individual differences<br />

maximize our collective capabilities as a team.<br />

Ownership: Demonstrating personal responsibility for our pride in<br />

<strong>Oakwood</strong> through our behaviors and actions.<br />

Back to School and Harvest Time<br />

Highlights for<br />

July – August – S eptember 2011<br />

CEO Newsline - Brian Connolly<br />

Quiet Time<br />

<strong>Oakwood</strong> Donates EKGs<br />

Spinach Salad with Dried Cranberries<br />

<strong>Volunteer</strong> Recognition Events<br />

Red October Run<br />

Flu Season Update<br />

<strong>Volunteer</strong> Vibe – 3 rd Quarter Page - 2 -


Delete text and place photo here<br />

The CEO’s Newsline<br />

By Brian Connolly<br />

To our <strong>Oakwood</strong> <strong>Volunteer</strong>s<br />

<strong>Oakwood</strong>’s patients, families and<br />

communities benefit greatly from your<br />

donations of time and talent – and by<br />

volunteering, your own health benefits, too.<br />

Research conducted by the Corporation for<br />

National and Community Service<br />

demonstrated that volunteers have “greater<br />

longevity, higher functional ability, lower rates<br />

of depression and less incidence of heart<br />

disease.” The sense of purpose, connection<br />

and accomplishment you get from<br />

volunteering go a long way to boosting your<br />

health and wellness.<br />

That’s just one more reason to feel good<br />

about your contributions to <strong>Oakwood</strong>. Thank<br />

you for all you do, and here’s to your health!<br />

Sincerely,<br />

Brian M. Connolly<br />

President & CEO<br />

<strong>Oakwood</strong> Healthcare, Inc.<br />

<strong>Oakwood</strong> Needs You<br />

Looking for <strong>Volunteer</strong>s<br />

<strong>Volunteer</strong> Positions Open at OHMC<br />

Palliative Care and Family Matters Services - Needed ASAP<br />

Need 1 <strong>Volunteer</strong> to work Monday, Wednesday, and Friday for<br />

approximately 2 to 3 hours. Daytime (flexible).<br />

Read and speak English; Ability to understand advance directive and be<br />

able to explain to others. Contact Nancy Gorski 313-593-8016.<br />

Palliative Care and Family Matters Services - September 29<br />

Need 2 <strong>Volunteer</strong>s to work Thursday from 11:30 a.m. to 1:30 p.m.<br />

Read English<br />

Palliative Care and Family Matters Services - October 24.<br />

Need 2 <strong>Volunteer</strong>s to work Monday from 10:30 a.m. to 4:30 p.m.<br />

Read English<br />

Palliative Care and Family Matters Services - November 7.<br />

Need 2 <strong>Volunteer</strong>s to work Monday from 10:30 a.m. to 1:30 p.m.<br />

Read English<br />

Palliative Care and Family Matters Services - November 14.<br />

Need 2 <strong>Volunteer</strong>s to work Monday from 10:30 a.m. to 1:30 p.m.<br />

Read English<br />

It's hard to make a<br />

comeback when you<br />

haven't been anywhere.<br />

<strong>Volunteer</strong> Vibe – 3 rd Quarter Page - 3 -


<strong>Oakwood</strong> <strong>Annapolis</strong><br />

Farhan Ahmad<br />

Mahmood Ahmad<br />

Laneetra Austin<br />

Welcome New <strong>Volunteer</strong>s<br />

April, May, June, July<br />

<strong>Annapolis</strong> – cont’d<br />

Dorothy Wong<br />

Sukaina Zaidi<br />

Kulpreet Thind<br />

Gwendolyn Bonnie Baker Aji Thomas<br />

Jim Baxter<br />

Andrew Berner<br />

Donna Berry<br />

Sarthak Bhandari<br />

Kajal Boyina<br />

Muhammad Burhan<br />

Lisa Butzin<br />

Quiana Carmona<br />

Punyacha Chuanchom<br />

Alexander Driessche<br />

Elmaze Gjocaj<br />

Saira Hoda<br />

Alyaa Hussien<br />

Georgine Jeziorowski<br />

Ayushi Jharia<br />

Henna Krishana<br />

Maria Lebron<br />

Hope Lu<br />

Taylor Mayes<br />

Bonita Meeks<br />

Ashley Moss<br />

Jeeyoung Nham<br />

Brenda Ozog<br />

Bernadette Sawyer<br />

Derek Sears<br />

Sarav Shah<br />

Maha Siddiqui<br />

Megan Singh<br />

Farheen Syed<br />

Talha Syed<br />

Pranvera Sylaj<br />

Robin Tennille<br />

Marilyn Thomas<br />

Chante Tipton<br />

Elizabeth Tomjack<br />

Veronica Waugh<br />

Lindsay Westphal<br />

<strong>Oakwood</strong> Southshore<br />

Tom Bush<br />

Corrine Carter<br />

Michael Chrusciel<br />

Natasha Gandhi<br />

Mary Graves<br />

Michelle Hawthorne<br />

Rachael E. LaBonte<br />

David Li<br />

Mari Mann<br />

Roger Salinas<br />

Jerry VanVolkenburg<br />

Tetiana Veremieiva<br />

Debra L. Wise<br />

<strong>Oakwood</strong> <strong>Hospital</strong> &<br />

Medical Center<br />

Jasmine Aburouman<br />

Amanda F. Achour<br />

Shadia N. Alawamleh<br />

Laylia K. Ali<br />

Maha M. Alkuhali<br />

Christina G. Baker<br />

Aseile K. Bazzi<br />

Kathleen S. Beydoun<br />

Ronald R. Booth<br />

Lewis W. Carlson<br />

OHMC Cont'd<br />

Patrick Carney<br />

Michelle S. Carter<br />

Darlene Cox<br />

Erica Crawford<br />

Armani Dabaja<br />

Jordan D. Dix<br />

Alan R. Doll<br />

Alycia N. Drake<br />

Evan J. Ewing<br />

Mohamed M. Fakih<br />

Jonathon R. Fey<br />

Ericka F. Filipowicz<br />

Annie Fu<br />

Bradley Garden<br />

Lonnie D. Gartin<br />

Linda Goy<br />

Tammy M. Guyton<br />

Jacob S. Hamad<br />

Maha N. Hamid<br />

Dunia Ilayian<br />

Tanim Islam<br />

Monique R. Jackson<br />

Farah Jalloul<br />

Zeinab M. Jamil<br />

Navyatha Joginpalli<br />

Cheryl L. Jones<br />

Elizabeth Jones<br />

Rami H. Kadouh<br />

Yasmeen H. Kadouh<br />

Jennifer Kiel<br />

Kim M. Linton<br />

Gabriel V. Lupu<br />

Claire E. Madro<br />

Danylle Malloy<br />

Emma C. Marsack<br />

Amanda K. McCurdy<br />

OHMC Cont'd<br />

Kevin M. McDonald<br />

Daniel Michalak<br />

Andrew R. Mikolaizyk<br />

Michelle G. Moore<br />

Maricruz Moya<br />

Farah Muslemani<br />

Sarien Nassar<br />

Sandra M. Paynter<br />

Jennifer K. Peter<br />

Andrea Plawecki<br />

Jossy P. Pottakkai<br />

Justin J. Puccio<br />

Scott Rzepka<br />

Meena Sadaps<br />

Meaghan R. Sample<br />

Mohammad K. Sharara<br />

Aimon J. Shareef<br />

Marissa A. Sharkey<br />

Bernard I Simpson<br />

Alex J. Smith<br />

Samantha M. Thacker<br />

Nicholas P. Toupin<br />

Janos A. Uzonyi<br />

Kimberly A. Verellen<br />

Amanda Wahab<br />

Jamie A. Warunek<br />

Terrance Whittaker<br />

Anese Yaffai<br />

Abeer N. Yassine<br />

Louis V. Yun<br />

Jane P. Zemba<br />

<strong>Volunteer</strong> Vibe – 3 rd Quarter Page - 4 -


Welcome New <strong>Volunteer</strong>s<br />

April, May, June, July<br />

Page 2<br />

<strong>Oakwood</strong> Heritage<br />

Jason R.Atkari<br />

Justin Atkari<br />

Myneisha R. Austin<br />

Nicol Booth<br />

Monique Carpenter<br />

LaToya Davis<br />

Rev. Dr. Geoffrey G. Drutchas<br />

Tamara Fetter<br />

Joan Herbert<br />

Marnishia Jernigan<br />

Timothy Kaul<br />

Bita Khatibshahidi<br />

Drita Manaj<br />

Hung Nguyen<br />

Alyssa Saclayan<br />

Virginia Sanchez<br />

James M. Stecki<br />

Marica Taylor<br />

Shamika Taylor<br />

Rosemary Toporek<br />

Ruchita Vashi<br />

<strong>Oakwood</strong> Skilled Nursing<br />

Gerry Bauer<br />

Phyllis Brim<br />

Betty Brown<br />

Maryanne Brown<br />

Rebecca Deason<br />

Steven Delaney<br />

Annette Desloover<br />

Mary Dietrich<br />

Robert Durham<br />

Tammy Fetter<br />

Jack Fitzpatrick<br />

Florence Frierson<br />

Loice Funderburg<br />

Jim Glinski<br />

Pat Glinski<br />

Kelly Greenwald<br />

<strong>Oakwood</strong> Skilled Nursing<br />

Cont'd<br />

Annabel Griffiths<br />

Richard Gulyas<br />

Kenneth Hasper<br />

Judith Henn<br />

Eleanor Hillebrand<br />

Eleanor Jean Johnston<br />

Velma Kendrick<br />

Sheron Kennedy<br />

Terrance Kerner<br />

Rosemarie Kieffer<br />

Evelyn Kieronski<br />

Patsy Knoop<br />

Patricia Kosmyna<br />

Mary Lenart-Kirchoff<br />

Janet Ley<br />

Ila Long<br />

Sanaa Majedi<br />

Gwendolyn McIntyre<br />

Victoria Mejia<br />

John Merenda<br />

Rosemary Miller<br />

Mohamed Molhy<br />

Maricruz Moya<br />

Richard Paisley<br />

Helen Petricko<br />

Princess Phifer<br />

Margaret Rombach<br />

Gloria Rusin<br />

Dolores Savchetz<br />

Clara Simons<br />

Pamela Smith-Richmond<br />

Martha Tamaroglio<br />

Eve Toohey<br />

Rosemary Toporek<br />

Janet Traut<br />

Margaret Urban<br />

Donald Walker<br />

Fr. James Weiging<br />

Francis Westrick<br />

Brennan Wilson<br />

Parish Nursing is Looking<br />

for new recruits<br />

<strong>Oakwood</strong>’s core values of compassion, respect,<br />

excellence, diversity and ownership are<br />

demonstrated by Parish Nursing. Parish<br />

Nursing links licensed, registered nurses to a<br />

church of their choosing where they volunteer<br />

their time and expertise, empowering church<br />

members to be accountable for their health.<br />

If you are interested in serving as a liaison to<br />

your faith community through <strong>Oakwood</strong>’s<br />

Parish Nursing Program, two opportunities for<br />

training are available.<br />

September 2 – St. Louis online parish nurse<br />

preparation<br />

September 13 – University of Detroit Mercy<br />

parish nurse.<br />

Candidates must have at least two years of<br />

experience to serve in this very special<br />

volunteer role. If interested call Cathy Stock<br />

313-586-4996.<br />

<strong>Volunteer</strong> Vibe – 3 rd Quarter Page - 5 -


Shhh!!!...IT’S ‘QUIET TIME’<br />

Quiet Time is an initiative<br />

developed by the OHMC<br />

PACE Team Members. Its<br />

purpose is to provide a daily<br />

period of reduced controllable<br />

noise and daily period without<br />

distractions which benefits<br />

patients, visitors and staff.<br />

The established time frame for<br />

„Quiet Time‟ will be 1:30 to<br />

3:00 pm and will affect all<br />

inpatient units:<br />

(Medical/Surgical, Critical Care, Women and Children). All departments (Inpatient<br />

care units and all Ancillary departments supporting patient care) will participate.<br />

The Process . . .<br />

� Patients and family members are informed of “Quiet Time” and what to expect<br />

at the time of admission<br />

� Signs regarding QT are posted around patient rooms and in the main lobby<br />

� 15 minutes prior to QT, the hospital operator will make the following<br />

announcement:<br />

“Good afternoon patients, guests, and staff. It is now time to begin<br />

therapeutic quiet time for our patients to rest, recover and heal. Please<br />

dim the lights and keep the noise level to a minimum. Thank You.”<br />

� 30 minutes prior to „QT‟, clinical staff will round on all patients: prepare<br />

patients, turn/reposition, toileting, assess for any needs, offer blankets to<br />

make them more comfortable as they try to rest/take a nap.<br />

Observing Quiet Time . . .<br />

� Close doors unless patient is high � Encourage visitors to leave<br />

risk<br />

� Dim the lights and close the blinds � Lower voices; move conversations<br />

away from patients‟ rooms<br />

� Turn cell phones and pagers to � No labs or x-rays, etc. unless<br />

vibrate<br />

absolutely necessary<br />

� Refrain from overhead paging � Housekeeping chores must be<br />

minimized<br />

� Refrain from using unit intercom � Observe “quiet heels”<br />

Quiet Time Education and Communication . . .<br />

� Patients, Family Members, Visitors:<br />

� Brochures will be included in admission packets and placed in waiting<br />

rooms<br />

� Signs will be posted in the main lobby and around patient rooms<br />

� Clinical staff will conduct one-on-one teaching with patients and<br />

visitors<br />

� All departments and clinical staff will be informed: via weekly line-up, flyers,<br />

Huddles, clinical alerts, and department and staff meetings.<br />

The tentative implementation date for Quiet Time is September 20, 2011.<br />

Music & Meditation<br />

The Spiritual Support<br />

department invites you to<br />

join them for Music &<br />

Meditation at Noon on the<br />

third Thursday of each<br />

month in the OHMC<br />

sanctuary. Take a few<br />

minutes of ‘me time’ out of<br />

your busy day to relax and<br />

reflect with soothing music<br />

and meditative thoughts.<br />

Come do something nice for<br />

your body and soul. All are<br />

welcome.<br />

<strong>Volunteer</strong> Vibe – 3 rd Quarter Page - 6 -


<strong>Oakwood</strong> Donates Heart Attack Treatment<br />

Units to Dearborn Fire Department<br />

<strong>Oakwood</strong> Healthcare System donated five portable 12-lead EKG units to the Dearborn Fire Department, furthering a<br />

commitment to reduce heart attack treatment times throughout the Detroit metro area.<br />

The units, which represent an investment of $165,000 by the healthcare system, are capable of transmitting EKG<br />

information directly to the smart phones of attending physicians, dramatically reducing the treatment times for heart<br />

attack victims. It’s part of a commitment from <strong>Oakwood</strong> to provide the equipment and training to paramedics<br />

throughout the 500-square-mile area serviced by <strong>Oakwood</strong>.<br />

“This is a huge commitment, not only to the City of Dearborn, but to the entire region,” said Jeffrey Beutner, Battalion<br />

Chief, Emergency Medical Services for the City of Dearborn. “This is a wonderful thing the hospital has done.”<br />

rather than going to the hospital on their own.<br />

“We’ve consistently seen 30 minutes or less when patients are transported by our agency,” said Beutner.<br />

Healthcare systems rate<br />

the time between the<br />

arrival of heart attack<br />

patients at an emergency<br />

room and when they can<br />

receive an emergency<br />

catherization—it’s referred<br />

to as door-to-balloon time.<br />

The national average is<br />

about 90 minutes. Since the<br />

new technology has been<br />

implemented at the<br />

<strong>Oakwood</strong> <strong>Hospital</strong> &<br />

Medical Center (OHMC) in<br />

Dearborn, the average is<br />

about 53 minutes—and far<br />

less if patients are<br />

transported by the<br />

Dearborn Fire Department,<br />

That’s because doctors can make the diagnosis as soon as the information is transmitted to their phones, said Joe<br />

Murray Ph.D., manager of the Critical Care transport Team at <strong>Oakwood</strong> <strong>Hospital</strong> & Medical Center.<br />

“By the time the fire department gets to the hospital, our staff is ready to go,” said Murray.<br />

Beutner said the units would find regular use in Dearborn. The four ambulance units in the city respond to about 10,000<br />

calls every year. They go on at least three cardiac runs every day, he said.<br />

The Dearborn Fire Department has used the technology since 2009, according to Beutner. The new units will replace old<br />

ones that have seen plenty of use for the department.<br />

“It’s been a great partnership,” said Dearborn Mayor Jack O’Reilly.<br />

“It’s huge,” said Fire Chief Richard Miller of the donation, which comes at a time when many municipalities are<br />

operating under tight budget conditions. “This is a big help for the department and the community as a whole.”<br />

<strong>Volunteer</strong> Vibe – 3 rd Quarter Page - 7 -


Michael Geheb, MD, division president of <strong>Oakwood</strong> <strong>Hospital</strong> & Medical Center, said the project was a team effort from<br />

the healthcare system, the <strong>Oakwood</strong> Foundation and the OHMC Guild, volunteers who helped generate donations for<br />

the Lifepak units.<br />

“It’s been a great collaborative effort,” said Geheb.<br />

Murray said <strong>Oakwood</strong> hopes to provide the equipment and training to departments throughout the healthcare system’s<br />

service area this year. Dearborn has been transmitting ECGs for about two years now, but their current cardiac monitors<br />

are older and rapidly approaching their expiration. The new Life-Pak units in Dearborn will replace machines that are five<br />

years old.<br />

“<strong>Oakwood</strong> is committed to this process because of the successes we’ve had,” said Murray. “We’re looking forward to<br />

getting everyone on board.”<br />

<strong>Oakwood</strong> Recipe<br />

Spinach Salad with Dried Cranberries,<br />

Almonds, And Julienne Turkey<br />

INGREDIENTS<br />

3 quarts fresh baby spinach<br />

4 tbsp sliced toasted almonds<br />

3 ounce Onions, red, fresh, diced<br />

9 ounces of poppy seed salad dressing<br />

6 ounces dried cranberries<br />

1- 1/8 lb low salt roasted turkey breast<br />

Directions:<br />

1. Toss spinach, cranberries, almonds, red onions, and<br />

poppy seed dressing in a bowl<br />

2. Cut turkey into julienne strips. To serve, place the salad in<br />

a bowl and top with julienne turkey.<br />

Serves 6.<br />

<strong>Volunteer</strong> Vibe – 3 rd Quarter Page - 8 -


<strong>Oakwood</strong> <strong>Hospital</strong> & Medical Center<br />

<strong>Oakwood</strong> <strong>Hospital</strong> & Medical Center<br />

<strong>Oakwood</strong> Main<br />

<strong>Volunteer</strong> Recognition Events<br />

<strong>Oakwood</strong> <strong>Hospital</strong> & Medical Center celebrated volunteers with a recognition event on Tuesday,<br />

August 16, 2011. The theme chosen for this<br />

year’s event, “<strong>Volunteer</strong>s, touching lives,<br />

lifting spirits” was printed on the cover of<br />

notebooks that were distributed as gifts.<br />

Dina Johnson, Manger <strong>Volunteer</strong> Services<br />

and Interim Manager of Service Excellence,<br />

Bryce Rosche, Senior Vice President, Service<br />

Excellence, Greg Bock, Chief Operating<br />

Officer, <strong>Oakwood</strong> <strong>Hospital</strong> & Medical Center<br />

and Beverly Beltramo, Director, Spiritual<br />

Support Services were among the guests<br />

<strong>Oakwood</strong> Heritage <strong>Hospital</strong><br />

<strong>Oakwood</strong> Heritage <strong>Hospital</strong>’s <strong>Volunteer</strong> Services<br />

recognition luncheon was held in the cafeteria and patio<br />

area on Wednesday, July 13, 2011 from 2 – 4 p.m.<br />

What a wonderful time to celebrate so many volunteers<br />

who touch so many lives and lift spirits of patients,<br />

family, staff, and etc. The weather was picture perfect;<br />

sunny but breezy and live entertainment from the<br />

Groove Unit Jazz band. As a token of our appreciation,<br />

the volunteers received journals, a delicious buffet, and<br />

<strong>Oakwood</strong> <strong>Hospital</strong> & Medical Center<br />

who addressed and thanked the OHMC<br />

volunteer core.<br />

Nine <strong>Oakwood</strong> <strong>Hospital</strong> & Medical Center<br />

Student volunteers were awarded the<br />

volunteer services high school student<br />

scholarship of $1,000. (winners are located on<br />

page 15).<br />

A good time was had by all!!<br />

<strong>Oakwood</strong> Heritage<br />

<strong>Volunteer</strong> Vibe – 3 rd Quarter Page - 9 -


a raffle ticket for a chance to win a prize at the end of the program.<br />

<strong>Oakwood</strong> Heritage<br />

<strong>Oakwood</strong> Southshore Medical Center<br />

<strong>Oakwood</strong> Southshore<br />

John Bauer, a Welcome Center greeter and<br />

trainer was recognized for his outstanding<br />

service to our patients. He received a Service<br />

Excellence award and took pictures with our<br />

SVP of Service Excellence Bryce Rosche and<br />

COO Joe Diederich of the <strong>Oakwood</strong><br />

Healthcare System. John has been mentioned<br />

by Heritage’s leadership team, and patients<br />

acknowledging him on our Press Ganey<br />

survey.<br />

<strong>Oakwood</strong> Southshore Medical Center <strong>Volunteer</strong><br />

Services recognition luncheon was held in the<br />

Nasir Auditorium and Community room on<br />

August 3 from 2 – 4 p.m. Our Southshore<br />

volunteer’s influence service and commitment by<br />

having a “patient comes first” attitude. Six<br />

volunteers received outstanding Service<br />

<strong>Oakwood</strong> Heritage<br />

Excellence awards and also took pictures with the<br />

VP of Service Excellence and Division President Edith Hughes. They were Helen Breil, Norma Horvath,<br />

Laura Carpeaux, Kay Cozzi, Patrick Doute, and Shirley Matthews.<br />

Both Norma and Helen received a “Take a Bow” award several months earlier. Helen was also<br />

recognized for her time and dedication as a Red Cross volunteer.<br />

Norma has helped with the coordination of the<br />

Tree of Lights (TOL) events for 10 years. She<br />

also provides support to Care Management<br />

and maintains hours for the auxiliary pins, etc.<br />

Laura is very organized and assists <strong>Volunteer</strong><br />

Services to help accomplish the department’s<br />

mission and goals. Kay is an Emergency<br />

Deparatment greeter and trainer that provides<br />

support to patients, family, emergency room<br />

staff, and training volunteers for the ED<br />

department. Without a doubt, Kay enjoys<br />

putting a smile on the many patients’ who she<br />

visits. Patrick is an Outpatient Imaging greeter<br />

<strong>Volunteer</strong> Vibe – 3 rd Quarter Page - 10 -


who also helps with training volunteers in the<br />

department. Patrick has been mentioned by<br />

Southshore’s leadership team, patients, other<br />

volunteers, and even our Press Ganey survey.<br />

Shirley is a Welcome Center greeter and trainer.<br />

She assists the Admitting receptionist with<br />

escorting patients, families, and visitors to<br />

various departments. She demonstrates a<br />

service first attitude by training volunteers for<br />

the welcome center area.<br />

We personally thank our Southshore volunteers<br />

for their countless time and dedication to all<br />

ithey encounter.<br />

<strong>Oakwood</strong> <strong>Annapolis</strong><br />

hours that service the community, patients and<br />

visitors. Natalie Garner, a gift shop volunteer, was<br />

presented as the winner of the 2011 Student<br />

<strong>Volunteer</strong> Scholarship. Year after year the<br />

volunteer recognition luncheon provides a great<br />

opportunity to thank our volunteers who do so<br />

much for the hospital.<br />

Why is the third hand on the watch<br />

called the second hand?<br />

<strong>Oakwood</strong> Southshore<br />

<strong>Oakwood</strong> <strong>Annapolis</strong> <strong>Hospital</strong><br />

On Thursday July 21st OAH recognized its<br />

volunteers by having a barbequed theme<br />

luncheon. Of course the day of the party was<br />

recorded as the hottest day of the year!<br />

Nonetheless we had a great time and we were<br />

able to move the festivities indoors. OAH<br />

management and executives from <strong>Oakwood</strong><br />

thanked the volunteers for putting in countless<br />

<strong>Oakwood</strong> <strong>Annapolis</strong><br />

<strong>Volunteer</strong> Vibe – 3 rd Quarter Page - 11 -


To: All Patient Care Staff<br />

From: Department of Infection Prevention and Control<br />

Date: 08/30/2011<br />

Re: Clostridium difficile on the rise<br />

The following reminders are proven techniques to reduce the spread of C. diff. (Clostridium difficile (C. diff)<br />

infections.)<br />

Important Reminders:<br />

� It is critical that all healthcare workers follow strict hand hygiene and isolation protocols.<br />

We are all partners in patient safety – it is essential to take the time to educate patients, visitors, and even your<br />

colleagues/fellow health care providers on the importance of hand hygiene.<br />

o C. diff is spread by ingestion of bacteria and can infect healthy people. Patients and healthcare personnel are at<br />

risk of C. diff disease, so it is important to be vigilant.<br />

o Encourage patients to wash their hands or to use alcohol hand wipes before eating meals.<br />

o Anyone touching the patient, equipment, or environment can spread C. diff<br />

o If you see someone who has not washed their hands or used alcohol-based hand rub when they should have,<br />

address the situation in a professional and courteous manner.<br />

Examples include:<br />

� “Have you remembered to wash your hands?”<br />

� “I am requesting that you wash your hands for our patient‟s safety.”<br />

� Wash your hands with soap and water immediately after removing gloves when caring for a suspected or confirmed C.<br />

diff patient or touching the patient environment.<br />

o If no clean sink is available in the room, use alcohol hand rub then wash with soap and water as soon as possible.<br />

Do not touch equipment or the environment on the way to a clean sink – this causes C. diff spore contamination.<br />

o Use a clean paper towel to turn off the faucet to keep your hands clean.<br />

� Wear gloves and gown to enter the room every time.<br />

o Personal protective equipment must be worn correctly for it to work.<br />

� Gowns must be fastened in the back at the waist and neck to prevent contamination of clothing. A recent<br />

Joint Commission survey resulted in a citation for healthcare workers not wearing gowns properly.<br />

� Gloves must be pulled over the cuffs of the gown to prevent contamination of clothing and hands.<br />

� Use the yellow, disposable stethoscopes for Contact Precautions patients.<br />

o If you must use a non-disposable stethoscope it must be thoroughly disinfected with a bleach wipe upon<br />

exiting the Contact Precautions room.<br />

o The stethoscope must be rubbed with the bleach wipe to create friction and stay wet with bleach for a total of<br />

5 minutes in order to kill the C. diff spores.<br />

� Watch for C. diff symptoms in all patients<br />

o Symptoms include more than three (3) episodes of diarrhea a day, abdominal pain, fever, and foul stool odor.<br />

o Recent exposure to antibiotics is frequently a predictor of C. diff-associated diarrhea.<br />

o If you suspect a patient has C. diff, start Contact Precautions immediately.<br />

<strong>Volunteer</strong> Vibe – 3 rd Quarter Page - 12 -


SATURDAY, OCTOBER 1, 2011<br />

10K RUN • 5K RUN • 5K WALK • 1 MILE JR. OCTOBER<br />

<strong>Oakwood</strong> <strong>Annapolis</strong> <strong>Hospital</strong>, 33155 <strong>Annapolis</strong> St., Wayne, MI 48184<br />

GREAT SHIRTS - GREAT SWAG - GREAT FOOD - GREAT FUN - GREAT MEMORIES<br />

10K/5K Event Highlights<br />

� Long sleeve shirts<br />

� Drawstring backpacks & randomly distributed swag<br />

� Medals for 10K & 5K event finishers<br />

� Awards in running and walking events<br />

� Outstanding “Oktoberfest” refreshments including hot dogs, cider, doughnuts, bagels, fruit and more<br />

� Bountiful prize drawing for 10K/5K registrants<br />

o $100, $75, $50 certificates from Hansons Running Shop<br />

o Adidas Digital Candy red chronograph watch<br />

o Stainless Red October Run water bottles<br />

o Red October Run polar fleece<br />

o …and more!<br />

� “Something old something new” Red October retro gear/new gear sale<br />

� B-tag timing & mat starts<br />

� 10K run/5K run courses certified (recertification pending)<br />

� Race photography services<br />

� Arts & Scraps Scrapmobile for kids to “make & take” art project<br />

Kids’ Jr. October Mile<br />

� Free, non-competitive mile for kids 12 yrs. & under<br />

� Closed course. (Skimping permitted & parents may accompany little ones)<br />

� All kids win ribbons and receive snacks and prizes<br />

� Jr. Run is free, but registration is required. (Parent registers child)<br />

� Youth shirts available for nominal fee<br />

Schedule of Events<br />

� Friday night packet pick-up & late registration 3:30- 6:30 p.m. in <strong>Oakwood</strong> <strong>Annapolis</strong> <strong>Hospital</strong> Surgery Center<br />

� Race day registration & packet pick-up 8:00 a.m. – 9:40 a.m. on <strong>Oakwood</strong> <strong>Annapolis</strong> <strong>Hospital</strong> front lawn<br />

� Kids’ Jr. October Mile 9:00 a.m.<br />

� 10K run 9:50 a.m.<br />

� 5K run & 5K walk 10:00 a.m.<br />

� Awards presented immediately upon availability of event place-winner results<br />

A lot of race for the buck! Great early bird pricing – register today!<br />

� 10K run, 5K run, 5K walk: $15 through June 30<br />

� $20 July 1 – September 25<br />

� $25 @ Friday Night packet pick-up & on race day<br />

� Kids’ Jr. October Mile: Free, but registration is required. (Advance registration appreciated)<br />

� Optional youth (12 years and under) shirts available for $5. Supply may be limited<br />

<strong>Volunteer</strong>s needed for the Red<br />

October Run: To act as food runner<br />

for the food tent, at the Registration<br />

desk, and<br />

<strong>Volunteer</strong>s needed for fire/safety tent<br />

(dress up in costumes).<br />

Early set-up (5-5:30 am)<br />

Neighborhood Flyer distribution (Wed.<br />

Sept. 28 th @ 9 am)<br />

Please contact Anita Tatla if you are<br />

interested 734-467-4183<br />

<strong>Volunteer</strong> Vibe – 3 rd Quarter Page - 13 -


DavE’s CornEr<br />

Like many volunteers, I give my time, talents, and financial support to organizations I believe are making a difference to<br />

those in need.<br />

The Special Events and Fundraising Committee of the <strong>Volunteer</strong> Council has been discussing the subject of volunteer<br />

financial giving for some time. In fact, it recently came to our attention that we are unable to track the financial support<br />

given to <strong>Oakwood</strong> by our <strong>Oakwood</strong> volunteers. Moreover, some of you are solicited a number of times each year for<br />

various giving opportunities within <strong>Oakwood</strong>.<br />

Accordingly, the Special Events and Fundraising Committee of the <strong>Volunteer</strong> Council has partnered with the <strong>Volunteer</strong><br />

Services Department and the <strong>Oakwood</strong> Foundation to address these issues. The result is that we will be conducting an<br />

ANNUAL direct mail <strong>Oakwood</strong> <strong>Volunteer</strong> Giving Campaign. The campaign will run each year in the fall and align with the<br />

<strong>Oakwood</strong> Employee Giving Campaign. THIS WILL BE THE ONLY SOLICITATION YOU WILL RECEIVE FROM OAKWOOD ON<br />

AN ANNUAL BASIS.<br />

More information will be coming at the September <strong>Volunteer</strong> Council Meeting including a full listing of giving options<br />

designed to meet the concerns of our volunteers for specific program areas designated by each site. Your generous<br />

donations will go exactly where you want them to go when you select one of the listed opportunities.<br />

We believe this is a wonderful opportunity for the volunteers of <strong>Oakwood</strong> to be able to show the extent of their support<br />

and for us to be able to track just how much we really give to the causes we care so deeply about. Please join us in<br />

supporting the new <strong>Oakwood</strong> <strong>Volunteer</strong> Giving Campaign.<br />

Best regards,<br />

Dave DeVore<br />

Chairman, <strong>Volunteer</strong> Council<br />

FLU Season Is Coming!<br />

Beginning Monday, September 26, 2011, the flu vaccine will be available to ALL EMPLOYEES,<br />

PHYSICIANS AND VOLUNERS of <strong>Oakwood</strong>. Employees must either receive the flu shot or<br />

sign a declination form. Employees with direct patient contact who decline receipt of the shot will be<br />

required to wear a mask.<br />

OHMC Adray B<br />

Tuesday, September 27 6:00 am – 10:00 am.<br />

Monday, October 3 2:00 pm – 6:00 pm<br />

Thursday, October 13 8:00 am – 12:00 pm<br />

Monday, October 17 6:00 am – 10:00 am<br />

Other sites see the EHS schedules at your location or call EHS (313) 593-8067.<br />

<strong>Annapolis</strong> Conference Room 3<br />

Monday, September 26 6:30 am – 4:00 pm<br />

Heritage Mobile Cart<br />

Monday, September 26 10:00 p.m. – 2:00 a.m.<br />

Wednesday, September 28 7:30 a.m. – 4:00 p.m.<br />

Thursday, September 29 4:00 p.m. – 8:00 p.m.<br />

Friday, September 30 10:00 p.m. – 2:00 a.m.<br />

<strong>Volunteer</strong> Vibe – 3 rd Quarter Page - 14 -


2011 <strong>Volunteer</strong> Student Scholarship Winners<br />

This year we were again able to award ten $1,000 scholarships to young adult volunteers who participated in the<br />

<strong>Volunteer</strong> Student Scholarship Process. The scholarship process is competitive. Awardees are selected by a<br />

committee of educators using a weighted criteria system that includes: references (both school and personal),<br />

academic performance, volunteer hours of service and a comprehensive essay.<br />

Chelsea Ravasani-Asi – Chelsea graduated from Edsel Ford High School in Dearborn with a 3.63 GPA. She has<br />

provided 379 hours of service at <strong>Oakwood</strong> <strong>Hospital</strong> & Medical Center in the Gift Shop. She has been accepted<br />

at University of Nevada, where she will study nursing.<br />

Emmel Marini – Emmel graduated from Edsel Ford High School in Dearborn with a 3.19 GPA. She provided 317<br />

hours of service at <strong>Oakwood</strong> <strong>Hospital</strong> & Medical Center at the Welcome Center. She has been accepted at the<br />

University of Michigan, Dearborn, where she will study pre-pharmacy.<br />

Hanie Basma – Hanie graduated from Dearborn High School in Dearborn with a 3.95 GPA. She provided 311<br />

hours of service at <strong>Oakwood</strong> <strong>Hospital</strong> & Medical Center in the OR Waiting Room and Welcome Center. She has<br />

been accepted at Wayne State University where she will study pharmacy.<br />

Lindsey Ravasani-Asi – Lindsey graduated from Edsel Ford High School in Dearborn with a 3.51 GPA. She<br />

provided 308 hours of service at <strong>Oakwood</strong> <strong>Hospital</strong> & Medical Center at the Welcome Center and Gift Shop.<br />

She has been accepted at University of Nevada where she will study nursing.<br />

Jennifer Ferranti – Jennifer graduated from Edsel Ford High School in Dearborn with a 3.897 GPA. She<br />

provided 292 hours of service at <strong>Oakwood</strong> <strong>Hospital</strong> & Medical Center in the Gift Shop. She has been accepted<br />

at the University of Michigan, Ann Arbor where she will study business.<br />

Mona Kasim Ali – Mona graduated from Edsel Ford High School in Dearborn with a 3.4 GPA. She provided 306<br />

hours of service at <strong>Oakwood</strong> <strong>Hospital</strong> & Medical Center in the Gift Shop. She has been accepted at Wayne<br />

State University where she will study radiation therapy.<br />

Layan K. Charara – Layan graduated from Fordson High School in Dearborn with a 3.91 GPA. She provided 282<br />

hours of service at <strong>Oakwood</strong> <strong>Hospital</strong> & Medical Center in the Welcome Center. She has been accepted at<br />

Wayne State University where she will study mathematics.<br />

Shannon Kingsbury – Shannon graduated from Edsel Ford High School in Dearborn with a 3.375 GPA. She<br />

provided 298 hours of service at <strong>Oakwood</strong> <strong>Hospital</strong> & Medical Center in the Gift Shop and OR Waiting Room.<br />

She has been accepted at Henry Ford Community College, where she will study nursing.<br />

Natalie Garner – Natalie graduated from Calvary Christian Academy in Ypsilanti with a 3.83 GPA. She provided<br />

259 hours of service at <strong>Oakwood</strong> <strong>Annapolis</strong> <strong>Hospital</strong> in the Gift Shop. She has been accepted at Hannibal-<br />

LaGrange University in Hannibal, Missouri where she will study English.<br />

Tammy Lakkis – Tammy graduated from Crestwood High School in Dearborn Heights. She attends Wayne State<br />

University where she studies Nursing and maintains a 3.47 GPA. She provided 255 hours of service at <strong>Oakwood</strong><br />

<strong>Hospital</strong> & Medical Center at the Welcome Center and in the Emergency Department.<br />

<strong>Volunteer</strong> Vibe – 3 rd Quarter Page - 15 -


<strong>Oakwood</strong> Women's Healthcare Classic<br />

Friday, July 15, 2011 - Women's Healthcare Classic exceeds fundraising goal<br />

Dearborn, Mich. – June – A picture perfect day greeted the more than 200 golfers who gathered “fore” the<br />

19th annual Women’s Healthcare Classic on June 13.<br />

Proudly presented by Drs. Harris, Birkhill, Wang, Songe and Associates, P.C. the Women’s Healthcare Classic<br />

exceeded this year’s goal by generating more than $302,000 to support women’s programs throughout<br />

<strong>Oakwood</strong>.<br />

“The proceeds from this event significantly help in<br />

responding to the needs of women who might not<br />

otherwise be able to receive programs and services<br />

that could change the<br />

quality of their life,”<br />

said Carla O’Malley,<br />

executive director of<br />

the <strong>Oakwood</strong><br />

Foundation.<br />

Those services include:<br />

mammograms and<br />

heart screenings,<br />

finding shelter and<br />

support for victims of<br />

domestic violence and<br />

providing counseling<br />

for a high risk<br />

pregnancy. A portion of<br />

proceeds will be<br />

directed to the<br />

endowment for needy women’s programs, too.<br />

<strong>Oakwood</strong> was delighted to have Guy Gordon and<br />

Ashlee Baracy of WDIV Channel 4 emceeing the<br />

programs and sharing stories at the Dearborn<br />

CUTLINE: David Yates, MD, of Title Sponsor Drs. Harris, Birkhill, Wang,<br />

Songe and Associates, P.C.; Ashlee Baracy of WDIV Detroit; Joe<br />

Diederich, executive vice president and chief operating officer of<br />

<strong>Oakwood</strong> Healthcare, Inc. and Bob Zakar, event co-chair along with his<br />

wife, Nancy Zakar (not pictured) celebrate the $302,000 raised through<br />

the annual Women's Healthcare Classic this year.<br />

Country Club and the Tournament Players Club.<br />

Local singing sensation Karen Newman got things<br />

going with a rousing rendition of the National<br />

Anthem and Judy Rankin,<br />

an LPGA golf pro and<br />

ESPN commentator,<br />

served as honorary chair<br />

of the event.<br />

friend.<br />

Because of the strong<br />

community support,<br />

physician dedication and<br />

<strong>Oakwood</strong> leadership, this<br />

event has generated<br />

more than $4.7 million in<br />

donations since it began<br />

in 1993, allowing<br />

<strong>Oakwood</strong> an opportunity<br />

to make a difference to<br />

someone’s mother, sister,<br />

wife, aunt, niece, or best<br />

The plans for the 20th Anniversary are already in<br />

the works.<br />

<strong>Volunteer</strong> Vibe – 3 rd Quarter Page - 16 -


1<br />

4<br />

5<br />

7<br />

6<br />

1<br />

2<br />

8<br />

Medical Specialties<br />

7<br />

9<br />

8<br />

Across<br />

1 Dealing with disorders of the nervous system<br />

2 Study and diagnosis of disease<br />

3 Takes care of your heart and blood vessels<br />

4 Takes care of kids<br />

5 Specialize in treatment of bones, joints, ligaments, tendons, muscles<br />

6 Special in treatment of cancer<br />

7 Peripheral blood vessels<br />

8 Specialize in female reproductive system<br />

3<br />

6<br />

Down<br />

1 Eye and eye diseases<br />

2 Urinary tracts<br />

3 Takes care of the aging<br />

4 Colorectal disease<br />

5 Lungs and respiratory system<br />

6 Diseases of the mouth<br />

7 Use of radiation in medical imaging and diagnosis (X-Rays)<br />

8 Diagnosis, treatment of emotional, behavioral, and perceptual disorders<br />

9 Studies skin and its diseases<br />

3<br />

<strong>Volunteer</strong> Vibe – 3 rd Quarter Page - 17 -<br />

5<br />

2<br />

DIJANO<br />

(Did Ya Know!)<br />

<strong>Oakwood</strong> <strong>Hospital</strong> -<br />

Dearborn, a six floor<br />

community-based<br />

healthcare facility,<br />

opened its doors in<br />

January 5, 1953.<br />

In 1963 four more<br />

floors were added to<br />

the <strong>Oakwood</strong> <strong>Hospital</strong><br />

- Dearborn facility.<br />

This expansion more<br />

than doubled the bed<br />

capacity.<br />

The second major<br />

building expansion was<br />

completed in 1976.<br />

The new Skillman wing<br />

housed an oncology<br />

unit, radiotherapy and<br />

diagnostic radiology<br />

departments and<br />

expanded out-patient<br />

facilities.


The <strong>Oakwood</strong> <strong>Volunteer</strong> Newsletter<br />

Volume 3 Number 2<br />

Apr/May/Jun 2011<br />

Published quarterly by:<br />

The <strong>Oakwood</strong> <strong>Volunteer</strong>s<br />

Deadline for Fall Issue<br />

November 15<br />

Deadline for Winter Issue<br />

February 15<br />

Production Team and<br />

Newsletter Contacts<br />

Shirley Bigham - Editor<br />

sjbshamrock@yahoo.com<br />

Shirley.bigham@oakwood.org<br />

Glenn Lysinger<br />

glysinger@gmail.com<br />

Nancy Gorski<br />

Nancy.gorski@oakwood.org<br />

Susan Pawlos – Assistant Editor<br />

susanp616@gmail.com<br />

Marge Engstrom – Research<br />

megengstrom@wowway.com<br />

Publication: <strong>Volunteer</strong> Vibe will be published<br />

four times a year and is made possible through the<br />

hard work of volunteers in your organization. If<br />

you have comments or interesting newsworthy<br />

items you would like to share, please e-mail them<br />

to <strong>Volunteer</strong>News@oakwood.org or send by mail to<br />

the <strong>Volunteer</strong> Services, Guest Relations Suite First<br />

Floor, <strong>Oakwood</strong> <strong>Hospital</strong> & Medical Center, 18101<br />

<strong>Oakwood</strong> Blvd., Dearborn, MI 48124-4095, or call<br />

Dina Johnson at 313.586-5708.<br />

<strong>Oakwood</strong> Healthcare System<br />

Dina Johnson<br />

313-586-5708<br />

Dina.johnson@oakwood.org<br />

<strong>Oakwood</strong> <strong>Hospital</strong> & Medical Center<br />

(OHMC)<br />

Nancy Gorski<br />

313-593-8016<br />

Nancy.gorski@oakwood.org<br />

<strong>Oakwood</strong> <strong>Annapolis</strong> <strong>Hospital</strong> (OAH)<br />

Anita Tatla<br />

734-467-4183<br />

Anita.tatla@oakwood.org<br />

<strong>Oakwood</strong> Heritage <strong>Hospital</strong> (OHH)<br />

Ebony Conner<br />

313-295-5385<br />

connere@oakwood.org<br />

<strong>Oakwood</strong> Southshore Medical Center<br />

(OSMC)<br />

Ebony Conner<br />

734-362-6774<br />

connere@oakwood.org<br />

<strong>Oakwood</strong> <strong>Volunteer</strong> Vibe Newsletter Guidelines.<br />

Mailings<br />

If your address changes, please notify your<br />

volunteer office immediately. Newsletters<br />

delivered to an obsolete address will not be remailed.<br />

Articles<br />

Submission of Articles and Copyright Policies<br />

Submission of articles and photographs are<br />

encouraged and will be printed as space permits.<br />

The Editor reserves the right to print, edit, or<br />

reject any materials received based on<br />

appropriateness, length, grammar, or material<br />

flow.<br />

To submit an article, photograph, or<br />

correction, electronic submission is preferred.<br />

Email text in Word format and photographs as .jpg<br />

files. Hard copy items may be mailed to the<br />

<strong>Oakwood</strong> <strong>Volunteer</strong> Office Newsletter Editor. All<br />

materials submitted become the property of the<br />

<strong>Oakwood</strong> <strong>Volunteer</strong> Newsletter, and hard-copy<br />

items will not be returned unless requested and<br />

accompanied by a self-addressed, stamped<br />

envelope.<br />

All photographs must be accompanied by a<br />

note of permission to use from the owner.<br />

(A) E<br />

D<br />

I<br />

T<br />

O<br />

(B) N<br />

<strong>Volunteer</strong> Vibe is a Green Newsletter<br />

<strong>Volunteer</strong> Vibe – 3 rd Quarter Page - 18 -<br />

E<br />

W<br />

S<br />

L<br />

E<br />

T<br />

T<br />

E<br />

R<br />

If you receive a hard copy and would like to save<br />

<strong>Oakwood</strong> printing and mailing costs please e-mail<br />

the editor at <strong>Volunteer</strong>News@oakwood.org and<br />

provide your e-mail address.<br />

The <strong>Volunteer</strong> Vibe staff is always open to suggestions for articles,<br />

improvements, any ideas you may have that will make this “your”<br />

newsletter better, more appealing, and interesting to you.<br />

Please step up with your ideas and contributions. We are always open<br />

to hearing from you.<br />

Currently we are looking for 1 or 2 reporters, plus another editor who<br />

can work within a team environment.<br />

This is the best volunteer job of all – you set your own hours!

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