Local health/medical services in Hackney - Homerton University ...

Heart FailureLocal health/medical services in HackneyCardiac Support Group (Homerton Hearts)Support group for cardiac patients020 8510 7642 (via cardiac rehab nurse)Urgent medical advice out of hoursTel: 020 8985 3355 or via your GP’s surgery telephoneFootwear advice and chiropodyFoot health, St Leonard’sTel: 020 7683 4046 (9.00-12.30, 1.30 – 5.00 Monday to Friday)Contact the team on the above number and you’ll be sent an application from tocomplete or ask your GP to refer you.Heart Failure Nurse SpecialistParaic Cliffe – Cardiology Department, Homerton Hospital – 020 8510 7699Cardiac Rehabilitation Department at the Homerton020 8510 7642 or 020 8510 5137Support for ethnic minoritiesAdvocacy services – General Practices/Primary careSt Leonard’s Tel: 020 7301 3024Offer language support for primary care appointments for patients whose firstlanguage is not English.(9.30 – 5.15, Monday to Thursday and 9.30 – 5.00 on Friday)Advocacy services – at the Homerton HospitalInterpreting service for hospital appointments for patients whose first language is notEnglish. The service also offers advice on patients’ rights in relation to healthservices.Homerton – 020 8510 7179 or 7931(9.30 – 5.15, Monday to Thursday and 9.30 – 5.00 on Friday)Magnolia Group for Turkish speaking carers (via Hackney Carers Centre)020 8985 1600 X 108Page 1 of 4Design ©Health Information East London 2004

Heart FailureLocal HospitalHomerton University Hospital NHS Foundation Trust, Homerton Row, London, E9 6SR.020 8510 5555Walk in clinicNHS Walk-in Centre, The London Hospital, Whitechapel, E1. Tel: 020 7943 1333.WheelchairsContact GP or hospital physiotherapy or wheelchair service at St Leonard’s 020 73013250. (9am – 5pm Monday – Friday)New referrals to the wheelchair service must be through a GP, physiotherapist,occupational therapist, rehab/therapy assistant or a qualified nurse.Other local servicesAlcoholIf you feel you do have a problem with your alcohol drinking and would like someoneto discuss this with in confidence then contact the following number: 0207 613 1313Benefits advice – district benefits agenciesHackney - If your postcode is E5, E8 or E9 your office is: 17 Sylvester Road,London E8 1DZ. Tel: 020 8533 8600Hoxton - If your postcode is E2 or N1, your office is 30, Drysdale Street, LondonN1 6LTPhone 020 7749 7000Stoke Newington - If your postcode is N16, your office is 52-58, Arcola Street,London E8 2DL. Tel: 020 8533 8600Benefit enquiry line - for general information on social security benefits for peoplewith disabilities and their carers contact 0800 88 22 00.For those over 65 years you can contact Age Concern for benefit advice on:0800 917 9830Page 2 of 4Design ©Health Information East London 2004

Heart FailureCarers support/groupsHackney Carers Centre - 020 8985 1600 (9am – 5pm, Monday to Friday)The centre offers advice and information for carers including a benefits check,information on respite care and housing issues. They also run support groups forcarers and carers’ forums.Citizens Advice Bureau236 – 238 Mare Street, Hackney, London, E8 1HETel: 020 8525 6350Exercise on referral scheme:This scheme is for people who are unfit, who are suffering from or are at risk ofgetting heart disease and want to start to exercise more regularly to improve theircondition. Anyone who attends is closely supervised by specially trained exercisetutors. You would need to be referred by your GP if you want to attend. For moreinformation you can speak to Gloria Melotti on 020 7739 9506Find a doctor serviceIf you need to register with a local doctor (GP) or you want to change your doctor.020 7683 4610Health Walks SchemesBefore joining any of the walks which generally take place in the parks in Hackneymake sure you have discussed this with your doctor – for details of the walkscontact: 0208 356 7443Primary Care TrustThis organisation runs the health services that are delivered in Hackney outside thehospital e.g. District Nursing – you should be able to get most of the information onthese services from you doctor or practice nurse. However if you want furtherinformation you can contact: 020 7683 4453Page 3 of 4Design ©Health Information East London 2004

Heart FailureSocial Services020 8356 5000 – main switchboardTo contact social services for the first time you should get in touch with the AccessService, or other people can contact them for you.Tel: 020 8356 6262 (9am – 5pm, Monday to Friday)The team will offer advice and, if necessary, an assessment. An assessment looks atareas where you are having difficulty and what support you need to help you live asindependently as possible.The Access Team can also help with the following:MobilityBlue car badge scheme, Freedom Pass scheme, taxi card scheme, Dial-a-RideOccupational TherapyAdvice on home adaptations – stairs, bathing, toilet – and obtaining advice or aids todaily living – walking sticks, special cutlery etc.Social services will also provide information on: day care centres, and meals onwheels.Stop SmokingStop smoking support line 0800 169 1943 (FREEPHONE) or smokers clinic 020 73777047 or you can ask your doctor or practice nurse for more information.Voluntary organizationsBritish Heart Foundation 020 7935 0185 (main number)Heart Information Line 08450 70 80 70Local voluntary groups – contact Hackney Town Hall for information on what localorganisations there are in Hackney – 0208 356 5000Patient Advice & Liaison Service (PALS) at the HomertonProvide information and support to patients, their families and carers and help sortout problems on your behalf. PALS can put you in touch with other people who maybe more able to help you. PALS can also provide details of groups or organisationsthat work outside the hospital, such as voluntary organisations, community groups orindependent advocacy.020 8510 7315 9am to 5pm, Monday to Friday.Page 4 of 4Design ©Health Information East London 2004