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care and where to repairDryingDid you know that your feet will produce approximately half a pint of sweat after a day of hiking??? To keep yourboots in good shape, your boots will need to dry after a day outside.- Pull laces and open the tongue. Pull out the footbeds and dry boots at ROOM TEMPERATURE.Airing out may take 24 hours.- If very wet, lightly stuff boots with newspaper (this will help in sucking up moisture).- NEVER dry boots in an oven or by a hot fire. The glue that holds the rand and sole together is heat sensitive!Rands and soles that have melted off are not warrantied!WaterproofingCleaning- Brush dirt off the boot, clean off all dirt on the surface off the boot.Remove footbeds and clean the inside, removing dirt and sweat residue.- If boots are really dirty, use saddle soap and rinse wipe thoroughly.- Pull out the laces and open the tongue.- Don’t put your boots in the washing machine or dryer (we are not kidding…)!Treat the boot with any commercially available shoe waterproofing product such as Snoseal, Nikwax or Granger’s.(Do not use mink oil for waterproofing or breaking-in your boots!)NOTE: Also be careful about wearing your boots around fertilizers and other chemicals for your lawn care. Thesechemicals can tend to break down the stitching and leather on your boots and this damage is not warrantied.RepairsA few fit warranty notes:1) “Fit” is not covered in our warranty. YOUdo the fitting, not us!2) LOWAs are not work boots. Don’t sellthem to painters, lawn care workers andsuch. The chemicals they use destroy boots.3) A “year” is a guideline. A customer whowears their LOWAs on an AT or PT thru-hikewill get a “year” out of their boots muchfaster than a customer who wears theirboots on weekend hikes.We recommend the following boot repair facilities:Dave Page, Cobbler3509 Evanston Ave No.Seattle, WA 98103206-632 8686www.davepagecobbler.com*For full service repairThe Cobbler & Cordwainer73 Crescent ANew Rochelle, NY 10801914-632-8312800-788-2668Fax: 914-632 8419Email: david@cobcord.comwww.cobcord.com*Hooks, eyelets and stitchingrepairs only. No sole repair.WarrantyLOWA boots are warranted to be free from defects in workmanship and materials for a period of 12months from the date of purchase.Your exclusive remedy for break of such warranty is repair or replacement of your LOWA boots atLOWA’s discretion.If your LOWA boots need repair or replacement due to defect in workmanship or materials, simplyreturn them to the LOWA dealer where you purchased them.You will need proof of purchase.Make sure that your return request falls within 12 months from the date of purchase.*See our website at lowaboots.com for directory listing of our dealers and warranty FAQ’s.If you have a legitimate warranty issue, call LOWA at 1.888.335.5692 (LOWA). You will get a RA# whichyou should use when you ship your boots back to us at:LOWA • 86 Viaduct Drive • Stamford, CT 06907Care and Where To Repair27