Master Product Catalog - Welch Allyn

policies and cusTOmer servicecustomer ServiceWelch Allyn Stands Behind Its ProductsAll Welch Allyn products are covered by an express warranty against manufacturing defects. During thewarranty period for each product, Welch Allyn will repair or replace, free of charge, any products shownto be defective through causes other than misuse, neglect, damage in shipment, or normal wear.WELCH ALLYN LAMP POLICYWelch Allyn instruments are completely engineered, including the design of the source of illuminationto optimize performance. Lamp manufacture is a very critical part of this system; therefore, it isrecommended that you use only genuine Welch Allyn lamps.WELCH ALLYN BATTERY POLICYWelch Allyn NiCad batteries will be replaced at a price that is reduced pro rata based on prematurefailure if they fail before the date printed on the battery (when used in Welch Allyn handles only).This date represents two years after the manufacture of the battery.227