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Annual Report 2010/11 - Sonova

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2<br />

an eventFul year<br />

lieS beHind uS<br />

Dear shareholders<br />

The financial year <strong>2010</strong>/<strong>11</strong> was an eventful year for us –<br />

both in a positive and negative way.<br />

On the positive side, we achieved a number of successes.<br />

The highlight was undoubtedly the successful launch<br />

of our highest-performing generation of hearing instruments<br />

under the Phonak brand, based on the new Spice<br />

platform technology. We celebrated the opening of our<br />

new high-tech production facility in Stäfa, attended by<br />

Federal Councillor Doris Leuthard, marking the beginning<br />

of a new era in production. With the launch of the revolutionary<br />

Lyric product concept in key markets outside the<br />

USA, we have taken a major step forward in tapping new<br />

potential in the hearing instrument market. On the other<br />

side, we had to take set-backs for the Advanced Bionics<br />

hearing implants and saw ourselves confronted with insider<br />

trading allegations in the context of the profit<br />

warning in March 20<strong>11</strong>.<br />

Overall, the <strong>Sonova</strong> Group achieved record sales of<br />

CHF 1.617 billion in a solid market environment in the financial<br />

year <strong>2010</strong>/<strong>11</strong>. This corresponds to a 13.3% growth in<br />

local currencies, or 7.8% in Swiss francs. Operating profit<br />

(EBITA) was CHF 326.6 million, 22% below the previousyear<br />

level. The EBITA margin fell to 20.2% (considering the<br />

one-off costs resulting from the March 20<strong>11</strong> events),<br />

mainly a result of the strong Swiss franc as well as the recall<br />

of and temporary selling freeze on Advanced Bionics<br />

products.<br />

Growth in the hearing instruments core business<br />

Our core business, the hearing instruments segment,<br />

again performed well, with growth of 10.1% on a currencyadjusted<br />

basis. <strong>Sonova</strong> is in a strong position in this<br />

segment thanks to its latest innovations. The launch of<br />

the new Spice platform was a key milestone last year.<br />

The chip generation unveiled in fall <strong>2010</strong> sets new standards<br />

in terms of processing power and performance. Phonak<br />

launched a comprehensive product portfolio in late fall<br />

<strong>2010</strong>, enabling improved understanding in all sound<br />

environments across all segments and degrees of hearing<br />

loss. Unitron also launched its product range based on<br />

the new platform technology in spring 20<strong>11</strong>, and will<br />

contribute to growth under new management. With investments<br />

in the market launch of Lyric, the only invisible<br />

hearing instrument that can be worn for up to four<br />

months at a time, under the Phonak brand in the financial<br />

year <strong>2010</strong>/<strong>11</strong>, we have put in place a platform to better<br />

tap the potential of the mild to moderate hearing loss<br />

market in key markets outside the USA.<br />

Expansion of the hearing implants segment<br />

The market for implants offers considerable potential with<br />

anticipated annual growth of 10–15% and will become<br />

more important for the <strong>Sonova</strong> Group going forward. The<br />

appointment of a Group Vice President Medical reflects<br />

the growing importance of this business as we consolidate<br />

our medical competence at Group level. Through the next<br />

product generation and the expansion of the international<br />

presence of Advanced Bionics, we are creating the conditions<br />

to achieve above-average growth over the next few<br />

years, thereby returning this segment to profitability.<br />

Unexpected set-backs and turbulences<br />

Despite record sales <strong>Sonova</strong> faced some challenges last year.<br />

Advanced Bionics’ voluntary cochlear implant recall in<br />

November <strong>2010</strong> impacted sales and delayed the planned<br />

expansion of the hearing implant segment. The recall led<br />

to lost sales and profitability in the current financial year,<br />

and a one-time non-cash goodwill impairment posted<br />

in the 2009/10 financial year. The profit warning in March<br />

20<strong>11</strong>, the preceding management transactions in shares<br />

and options, plus the allegation of insider trading not only<br />

triggered a major fall in share price, but also caused uncertainty<br />

and a loss of confidence among our investors, partners<br />

and employees. We would like to apologize unreservedly<br />

for this.<br />

The Board of Directors responded promptly to the turbulences.<br />

It launched an independent investigation and<br />

created a task force to establish and ensure compliance<br />

with internal processes, so as to avoid a repetition of<br />

these events. <strong>Sonova</strong> will give its full support to the ongoing<br />

investigations by the SIX Exchange Regulation and the<br />

District Attorney.<br />

Management changes<br />

As a consequence of the investigation CEO Valentin Chapero<br />

and CFO Oliver Walker tendered their resignations. The<br />

Chairman of the Board of Directors Andy Rihs also stepped<br />

down, as he felt that he shared responsibility given his<br />

position. The Board of Directors has appointed Alexander<br />

Zschokke and Paul Thompson as interim CEO and CFO,<br />

respectively. Both are longstanding members of management<br />

at <strong>Sonova</strong>: Alexander Zschokke as Head of Marketing and<br />

Channel Solutions since 2006, and Paul Thompson as CFO

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