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West LRT Riders Guide - Calgary Transit

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TABLE OF ContentsMessage from Mac and Doug 5<strong>West</strong> <strong>Calgary</strong> Bus Routes 6Getting around your community 8<strong>West</strong> <strong>LRT</strong> bicycle route improvements 969 Street Parkade Park and Ride 1069 Street CTrain and Bus Terminal 11Sirocco / 45 Street CTrain Stations 12<strong>West</strong>brook CTrain Station and Bus Terminal 13Shaganappi Point CTrain Station 14Sunalta CTrain Station and MRU Bus Terminal 15IntroductionThis Rider’s <strong>Guide</strong> provides informationabout the new stations, an overviewof the new and revised bus routesand frequency of service. For detailedroute schedules and trip planning, visitcalgarytransit.com or call 403-262-1000.Pocket schedules with detailed stop andschedule information are available atthe <strong>Calgary</strong> <strong>Transit</strong> Customer ServiceCentre at 224 Seventh Ave. S.W.New routes - By current route/community 16Routes:2 Killarney / 17 Ave / Mount Pleasant 176 Killarney / 26 Ave 1893 Coach Hill / <strong>West</strong>brook 1994 Strathcona / <strong>West</strong>brook 2098 Cougar Ridge 21306 BRT <strong>West</strong>brook / Heritage 22412 <strong>West</strong>gate / Beltline 23439 Discovery Ridge 24452 Wentworth 25453 <strong>West</strong> Springs 26454 Springbank Hill 27456 Aspen Woods 28<strong>Transit</strong> fares 29<strong>Transit</strong> information sources 30<strong>Calgary</strong> <strong>Transit</strong>: Your safety and security 324 <strong>West</strong> <strong>LRT</strong> <strong>Riders</strong> <strong>Guide</strong>


Connecting Calgarians Like Never BeforeA message from theGeneral Manager of TransportationWhen the west leg of the <strong>LRT</strong> begins carrying passengersDecember 10, 2012, it will be more than just six new stations and8.2 kilometres of track. It will be part of an integrated transportationsystem where a new <strong>LRT</strong> line, re-aligned bus routes, expanded pathwaysystem and improved road network work together to better connectCalgarians in the west to the places they live, work, shop and play.This project was about more than just public transit. It included newpathway construction, road network improvements and enhancementsto sidewalks and intersections to make them more pedestrian friendly. Theoverall project also included a new high school along the west leg of the CTrainsystem and created new opportunities for revitalization, including transit orienteddevelopment opportunities that encourage future housing and services to locateclose to CTrain stations.Thank you west <strong>Calgary</strong> for your patience and support as we designed and constructedthe largest infrastructure project ever undertaken by The City. We know it seemed at timeslike construction would never end, but the final result is here and we want to thank you forbearing with us over the past three years. We think you will be impressed with the result.MACLOGANA message from theDirector of <strong>Calgary</strong> <strong>Transit</strong>Over the last four years we have held 14 meetings with Calgarians,with an estimated total attendance of over 3,000 people, to discussand get feedback on the new <strong>Calgary</strong> west service plan. This planconsists of 14 new or newly changed bus routes that will beservicing west <strong>Calgary</strong> in conjunction with theopening of the west leg of the <strong>LRT</strong> system.The new transit services are designed to provide a faster,more reliable, higher capacity service to connect west<strong>Calgary</strong> residents and businesses to the downtownand other destinations that are served by the CTrainand <strong>Calgary</strong> <strong>Transit</strong>’s bus network. On average, thetravel time savings for all communities in the areawill be up to 15 minutes for trips to downtown.DOUGMORGANWith about 45,000 people who live withinwalking distance of one of the six newstations, the new west leg of the<strong>LRT</strong> will help connect customerslike never before.<strong>West</strong> <strong>LRT</strong> <strong>Riders</strong> <strong>Guide</strong> 5


<strong>West</strong> <strong>LRT</strong> bicycle route improvementsIn the <strong>West</strong> <strong>LRT</strong> line service area, The City has installed a number of cycling improvements including on-street bicycle lanes,shared lanes and new on-street bike routes. Supported by the Cycling Strategy, the improvements connect the cyclingnetwork in west <strong>Calgary</strong> directly to the six <strong>West</strong> <strong>LRT</strong> stations and many other destinations.To learn more about the cycling route improvements, visit calgarytransit.com/westlrt.LEGENDCTrain LineCTrain StationBike LaneBikeway (on-street signed route)Regional PathwayBicycle Connection *Pedestrian Overpass*Not an official pathway or bikeway. It has only been provided to assistwith navigation between sections of pathway and bikeway. It may be morecomfortable, or legally required, to dismount and walk on portions ofsidewalk or walkway.STRATHCONA DRIVE S.W.COSTELLOBOULEVARD S.W.WESTGATECOMMUNITY ASSOCIATION45 STREET S.W.WESTBROOKMALL69 STREET SIROCCO45 STREETERNESTMANNINGHIGH SCHOOLWEST-SIDEREC.CENTRE69 STREET S.W.17 AVENUE S.W.SIGNATURE WAY S. W.WESTMARKETSQ.SARCEE TRAIL S.W.SARCEE TRAIL S.W.OPTIMISTATHLETICPARKGROVE HILL ROAD S.W.17 AVENUE S.W.19 AVENUE S.W.GLENDALECOMMUNITYASSOCIATIONSIROCCO DRIVE S.W.SHAGANAPPI POINTGOLF COURSEGREYHOUNDBUS TERMINAL37 STREET S.W.WESTBROOKMALLSPRUCE DRIVE S.W.WESTBROOK19 AVENUE S.W.SHAGANAPPI POINTBOW TRAIL S.W.29 STREET S.W.26 STREET S.W.SOVEREIGNCRESCENTS.W.SHAGANAPPICOMMUNITYASSOCIATION14 AVENUE S.W.CROWCHILD TRAIL S.W.24 STREET S.W.HMCSTECUMSEHCROWCHILD TRAIL S.W. 24 STREET S.W.HMCSTECUMSEHPUMPHOUSETHEATRESUNDERLAND AVENUE S. W.RICHMONDROADCENTRESUNALTASUNALTACOMMUNITYASSOCIATIONSCARBORO COMMUNITYASSOCIATION17 AVENUE S.W.14 AVENUE S.W.14 STREET S.W.SHAWMILLENIUMPARK10 AVENUE S.W.11 STREET S.W.<strong>West</strong> <strong>LRT</strong> <strong>Riders</strong> <strong>Guide</strong> 9


Sirocco CTrain Stationunder construction365 Parkingspaces45 Street CTrain StationBus Route Numbers2 – Killarney / 17 Ave / Mount Pleasant 93 – Coach Hill / <strong>West</strong>brook 94 – Strathcona / <strong>West</strong>brook12 <strong>West</strong> <strong>LRT</strong> <strong>Riders</strong> <strong>Guide</strong>


Shaganappi Point CTrain StationBus Route Numbers72/73 – Circle Route412 – <strong>West</strong>gate / Beltline14 <strong>West</strong> <strong>LRT</strong> <strong>Riders</strong> <strong>Guide</strong>


Sunalta CTrain StationMRU Bus Terminalgreyhound bus depotBus Route Numbers13 – Mount Royal18 – Lakeview72/73 – Circle Route112 – Sarcee Road181 – MRU North Express182 – MRU South Express306 – BRT <strong>West</strong>brook / MRU/ Heritage412 – <strong>West</strong>gate / Beltline<strong>West</strong> <strong>LRT</strong> <strong>Riders</strong> <strong>Guide</strong> 15


Route 6 // Killarney / 26 AveConnecting to <strong>West</strong>brook CTrain station and downtownFrequency of service in minutesThe frequencies and operating times listed below areapproximate (please see Operating times on page 27for more details). Check calgarytransit.com or PocketSchedules for actual scheduled times.Route 6Weekday Saturday SundayAM Peak Midday PM Peak Evening Day / Evening Day / Evening10 20 10 30 30 30NORTHLEGENDRouteBus TerminalCTrain LineCTrain StationNWSWNESEATime PointIntersecting RouteWESTGATE<strong>West</strong>brookmall7273SPRUCECLIFF17 Av SW37 St SWDGLENBROOK 7273306Park and RideBow Tr SWSpruce Dr SWE33 St SWWESTBROOK6, 72, 73, 93, 94306, 412229 St SWSHAGANAPPIKILLARNEY26 Av SW1820112Crowchild Tr SW2SUNALTA18, 112, 412SUNALTA17aSt SW17a St SWGreyhoundStation17 Av SWC14 St SW710721 Av SWSOUTHCALGARY412DOWNTOWNWEST/KERBY10 Av SW11 St SWMOUNT ROYALB213F8 St SW11 Av SW12 Av SW17 Av SW5 St SW4 St SW5 Av SW6 Av SW8 Av SW9 Av SWA1 St SW7Centre St SCITY CENTRE7 Av SWSee <strong>Transit</strong> System Mapfor Details on DowntownIntersecting Routes18 <strong>West</strong> <strong>LRT</strong> <strong>Riders</strong> <strong>Guide</strong>


CostelloBv SWRoute 93 // Coach Hill / <strong>West</strong>brookConnecting to 69 Street, 45 Street, and <strong>West</strong>brook CTrain StationsFrequency of service in minutesThe frequencies and operating times listed below areapproximate (please see Operating times on page 27for more details). Check calgarytransit.com or PocketSchedules for actual scheduled times.Route 93LEGENDARouteBus TerminalCTrain LineCTrain StationTime PointIntersecting RoutePark and RideCOACHHILLStrathcona Dr S WASPEN WOODS69 STREET93, 94, 98, 439, 452453, 454, 4569845617 Av SWAmbroseCollegeUniversity26 Av SWCoach Hill Rd SWCoach RidgeRi SW69 St SWSPRINGBANKHILL34 Av SWPATTERSON452453Patterson Bv SWOld Banff Coach RoadCoach SideCr SWSiennaParkDr SWPattersonDr SWPatina Dr SWBProminenceWy SWProminenceRi SW452Strathcona Dr SWSierraMorenaRd SW94454Sierra VistaTer SWNevadaWy SWSierra Morena Bv SWSimcoe Bv SW<strong>West</strong>side SimcoeRecreation Rd SWCentreSimcoeGa SW69 St SWStrathconaBv SWCHRISTIEPARKCA45494439SierraMorenaCi SWCoach HillRd SWCoach GroveRd SWChristieParkGa SWBow Tr SWSTRATHCONA94Weekday Saturday SundayAM Peak Midday PM Peak Evening Day / Evening Day / Evening8/15 30 8/15 30 30 3094Signature Wy S WSirocco Dr SWSignall Hil Dr SWr SWPatina DSignal Hill Ctr SWSarcee Tr SWRichmond Rd SwRICHMONDHILLSIROCCO94SIGNALHILLSarcee Tr SWEdworthyParkWILDWOOD45 STREET2, 93<strong>West</strong>MarketSquareSignaturePk SWGLENDALE51 St SW241245 St SWWindermere Rd SWBow Tr SWE45 St SW45 St SWSpruce Dr SW704128 Av SWSignal HillShopping94 <strong>West</strong>boundCentreOnly 13H94 DRICHMOND112 13, 93, 94, 112<strong>West</strong>hills13, 112, 454CentreStewart Gn SWGLAMORGAN94WESTGATE26 Av SWGLENBROOK33 Av SWNWSWRichmond Rd SW37 St SW3 Av SWSPRUCECLIFF37 St SW7273<strong>West</strong>brookmallNORTH17 Av SW 33 St SWFSpruce Dr SWNESEShaganappiPointGolf CourseBow Tr SWWESTBROOK6, 72, 73, 93, 94306, 412SHAGANAPPI<strong>West</strong> <strong>LRT</strong> <strong>Riders</strong> <strong>Guide</strong> 19


Route 98 // Cougar RidgeConnecting to 69 Street CTrain stationFrequency of service in minutesThe frequencies and operating times listed below areapproximate (please see Operating times on page 27for more details). Check calgarytransit.com or PocketSchedules for actual scheduled times.Weekday Saturday SundayAM Peak Midday PM Peak Evening Day / Evening Day / Evening15 30 15 30 30 30Route 98LEGENDARouteBus TerminalCTrain LineCTrain StationTime PointIntersecting RoutePark and RideCougarstoneCl SWCOUGAR RIDGECougar Ridge Dr SW89 St SW14 Av SWCougarPlateauWy SWOld Banff Coach Rd SW8 Av SW9 Av SWWentworthRi SWAspenStoneBv SW85 St SWWentworth Dr SWBow Trail SWAspenshireDr SW45685 St SW 85 St SW81 St SWStrathleaAv SW81 St SWCougar RidgeGa SW9 Av SWWEST SPRINGSAspenSummitDr SW77 StSW77 St SWASPEN WOODS69 STREET93, 94, 98, 439, 452453, 454, 45617 Av SW 17 Av SW456452453453B45245377 St SW452453AmbroseCollegeUniversity69 St SW9394452453ANWSWCHRISTIEPARK454<strong>West</strong>sideRecreationCentreNORTHNESE<strong>West</strong> <strong>LRT</strong> <strong>Riders</strong> <strong>Guide</strong> 21


Route 306 / BRT <strong>West</strong>brook / HeritageConnecting to Mount Royal University, <strong>West</strong>brook and Heritage CTrain stationsFrequency of service in minutesLimited stop serviceThe frequencies and operating times listed below areapproximate (please see Operating times on page 27for more details). Check calgarytransit.com or PocketSchedules for actual scheduled times.Weekday Saturday SundayAM Peak Midday PM Peak Evening Day / Evening Day / Evening30 30 30 30 30 30Route 306Bow Tr SWWESTGATESPRUCECLIFF72 9373Spruce Dr SWShaganappiPointGolf CourseNORTH<strong>West</strong>brookMall17 Av SWA4122Bow Tr SWWESTBROOK6, 72, 73, 93, 94306, 412SHAGANAPPINWNE33 St SWKILLARNEYSWSE26 Av SW94626 Av SWGLENBROOK37 St SWRichmond Rd SW1341 Av SWGrafton Dr SWGLAMORGAN46 Av SW112Sarcee Rd SWyal Ci SWRichardson Wy SWMountRoyalUniversityBM ount RoMOUNT ROYAL13, 72, 73, 181, 182, 30613, 72, 73Cae n Av SWMount Royal Ga SWRichard Rd SW182063<strong>West</strong>mountWy SWCrowchild Tr SW13 50 Av SWLEGENDRoutePeacekeepersGa SW1863477 54 Av SW107Glenmore Tr SWABus TerminalCTrain LineCTrain StationTime PointIntersecting RoutePark and RideRockyviewGeneralHospital2075 Av SW798047727314 St SWChurhillDr SWGlenmore Tr SW3Elbow Dr SW3HaddonRd SWHERITAGE3, 20, 39, 79, 80,81, 306, 182, 410,502CHorton Rd SWMacleod Tr SWHeritage Dr SW22 <strong>West</strong> <strong>LRT</strong> <strong>Riders</strong> <strong>Guide</strong>


Route 412 // <strong>West</strong>gate / BeltlineConnecting to <strong>West</strong>brook, Shaganappi Point, and Sunalta CTrain stationsFrequency of service in minutesThe frequencies and operating times listed below areapproximate (please see Operating times on page 27for more details). Check calgarytransit.com or PocketSchedules for actual scheduled times.Route 412Weekday Saturday SundayAM Peak Midday PM Peak Evening Day / Evening Day / Evening20 40 20 no service 40 40NORTHLEGENDRouteBus TerminalCTrain LineCTrain StationNWSWNESEATime PointIntersecting RoutePark and Ride46 St SWWILDWOOD49 St SW70<strong>West</strong>minsterDr SW93EWarwickDr SW45 St SWBow Tr SW37 St SWSpruce Dr SWSPRUCESHAGANAPPI8 Av SWCLIFFPOINT72, 73, 41293 40 St SWShaganappi93 Point72Golf CourseWESTGATE 73<strong>West</strong>brook D SHAGANAPPI CmallWESTBROOK6 6, 72, 73, 93, 9494 306, 41230617 Av SW33 St SWKILLARNEY26 St SWCrowchild Tr SW24 St SW207273Bow Tr SW201811219 St SWSUNALTA18, 112, 412GreyhoundStation17 St SWBSUNALTA16 St SW15 St SW6710714 St SWDOWNTOWNWEST/KERBY10 Av SW11 St SWMOUNT ROYAL5 Av SW6 Av SW7 Av SW8 Av SW A9 Av SW11 Av SW12 Av SW213 6717 Av SW8 St SW5 St SW4 St SW1 St SWCentre St N1 St SECITY CENTRE4 St SESee <strong>Transit</strong> System Mapfor Details on DowntownIntersecting Routes<strong>West</strong> <strong>LRT</strong> <strong>Riders</strong> <strong>Guide</strong> 23


Route 439 // Discovery RidgeConnecting to 69 Street CTrain stationFrequency of service in minutesThe frequencies and operating times listed below areapproximate (please see Operating times on page 27for more details). Check calgarytransit.com or PocketSchedules for actual scheduled times.Weekday Saturday SundayAM Peak Midday PM Peak Evening Day / Evening Day / Evening20 30 20 30 30 30Route 439ASPEN WOODS69 St SWLEGENDRouteBus TerminalCTrain LineCTrain StationA Time PointIntersecting RoutePark and Ride9845669 STREET93, 94, 98, 439, 452453, 454, 45617 Av SW<strong>West</strong>sideRecreationCentreAmbroseCollegeUniversitySpringboroughBv SWElvedenDr SWSpringbluff Bv SW26 Av SWSPRINGBANKHILL9394452453A45469 St SWCHRISTIEPARKSimcoe Bv SWSimcoeRd SWSimcoeGa SW9345434 Av SWChristieParkGa SWSirocco Dr SWSignal Hill Dr SW94SpringbankDr SW454DiscoveryRidge Ci SWDiscoveryRidgeGd SWDiscoveryRidge Hi SWSpringbank Bv SWGlenmore Tr SWSpringbankGa SWBRICHMONDHILLDiscoveryRidge Gt SWDiscoveryRidge Mr SWCDiscoveryRidge Ln SWDiscoveryRidge Cv SWNWSWNORTHNESE24 <strong>West</strong> <strong>LRT</strong> <strong>Riders</strong> <strong>Guide</strong>


Route 452 // WentworthConnecting to 69 Street CTrain stationFrequency of service in minutesThe frequencies and operating times listed below areapproximate (please see Operating times on page 27for more details). Check calgarytransit.com or PocketSchedules for actual scheduled times.Route 452Weekday Saturday SundayAM Peak Midday PM Peak Evening Day / Evening Day / Evening45 45 45 no service 45 45NWSWNORTHLEGENDRouteNESEBus Terminal9 Av SWWentworthRi SWOld Banff Coach Rd SW9885 St SW 85 St SWB 45398Wentw81 St SW989 Av SWWEST SPRINGSo rth Dr SW77 St SW98<strong>West</strong>onPk SW<strong>West</strong>onDr SW77 St SWBow Trail SWCouleeWy SW453<strong>West</strong>SpringsGa SW73 St SWCOACHHILLStrathcona Dr S WASPEN WOODSPATTERSONOld Banff Coach Rd SW45393Coach Hill Rd SWStrathcona Bv SW94Patterson Bv SW9393Strathcona Dr SWCoach HillRd SWBow Tr SWSTRATHCONAACTrain LineCTrain StationTime PointIntersecting RoutePark and Ride17 Av SW69 STREET93, 94, 98, 439, 452453, 454, 45698456AmbroseCollegeUniversity69 St SWA454CHRISTIEPARK<strong>West</strong>sideRecreationCentre9394439<strong>West</strong> <strong>LRT</strong> <strong>Riders</strong> <strong>Guide</strong> 25


Route 453 // <strong>West</strong> SpringsConnecting to 69 Street CTrain stationFrequency of service in minutesThe frequencies and operating times listed below areapproximate (please see Operating times on page 27for more details). Check calgarytransit.com or PocketSchedules for actual scheduled times.Weekday Saturday SundayAM Peak Midday PM Peak Evening Day / Evening Day / Evening15 30 15 30 30 30Route 453Bow Trail SWOld Banff Coach Rd SW452AspenshireDr SW989885 St SWWentwo9 Av SW452rt h Dr SWStrathleaAv SW98WEST SPRINGS77 St SW98<strong>West</strong>onPk SW<strong>West</strong>onDr SW77 St SWStrathcona Dr SWStrathleaPl SWCouleeWy SWB73 St SWCOACHHILLStrathridgeWy SWASPEN WOODS45269 St SWPATTERSON9345294Strathcona Bv SWLEGENDARouteBus TerminalCTrain LineCTrain StationTime PointIntersecting RoutePark and Ride17 Av SW69 STREET93, 94, 98, 439, 452453, 454, 4569845669 St SWAmbroseCollegeUniversityA454CHRISTIEPARK<strong>West</strong>sideRecreationCentreStrathcona Dr SW9394439NWSWNORTHNESE26 <strong>West</strong> <strong>LRT</strong> <strong>Riders</strong> <strong>Guide</strong>


Route 454 // Springbank HillConnecting to 69 Street CTrain stationFrequency of service in minutesThe frequencies and operating times listed below areapproximate (please see Operating times on page 27for more details). Check calgarytransit.com or PocketSchedules for actual scheduled times.Route 454LEGENDARouteBus TerminalCTrain LineCTrain StationTime PointIntersecting RoutePark and Ride69 STREET93, 94, 98, 439, 452453, 454, 45617 Av SW77 St SWGlenmore Tr SW26 Av SWSpringbWeekday Saturday SundayAM Peak Midday PM Peak Evening Day / Evening Day / Evening20 30 20 30 30 30AmbroseCollegeUniversity69 St SWSpringboroughBv SWElvedenDr SWSPRINGBANKHILLluff Bv S WSpringbankGa SW439939445245369 St SW34 Av SWCHRISTIEPARK98456 A9343994439<strong>West</strong>sideRecreationCentreSiennaParkDr SW9394SierraMorenaRd SW93Sierra VistaTer SWNevadaWy SWSierra Morena Bv SWSimcoe Bv SWSirocco Dr SWSierraMorenaCi SWRICHMONDHILLNWSWSIGNALHILLNORTHSignall Hil Dr SWSignal Hill ShoppingCentreSignal Hill C tr SWRichmond Rd SwStewart Gn SW<strong>West</strong>hillsCentreBSarcee Tr SWNESE139394112<strong>West</strong> <strong>LRT</strong> <strong>Riders</strong> <strong>Guide</strong> 27


Route 456 // Aspen WoodsConnecting to 69 Street CTrain stationFrequency of service in minutesThe frequencies and operating times listed below areapproximate (please see Operating times on page 27for more details). Check calgarytransit.com or PocketSchedules for actual scheduled times.Weekday Saturday SundayAM Peak Midday PM Peak Evening Day / Evening Day / Evening15 30 15 30 30 30Route 456NWNORTHNELEGENDRouteBus TerminalCTrain Line93 St SWB14 Av SWAspen HillsWy SW AspenStoneBv SWApsen HillsDr SWAspenshireDr SWStrathleaAv SW85 St SWAspenSummitDr SW81 St SW77 St SW69 STREET93, 94, 98, 439, 452453, 454, 45617 Av SW 17 Av SWCorti na Dr SWSt Moritz Dr SWVal GardenaBv SW98SWSEASPEN WOODSAmbroseCollegeUniversitySpringboroughBv SWA69 St SW9394452453A454CTrain StationTime PointIntersecting RoutePark and RideCHRISTIEPARK<strong>West</strong>sideRecreationCentre939443928 <strong>West</strong> <strong>LRT</strong> <strong>Riders</strong> <strong>Guide</strong>


<strong>Transit</strong> fares<strong>Transit</strong> fares are the same for the bus and the CTrain.There are a number of ways to pay for your trip.Fare options (subject to change)A valid ticket, monthly pass, day pass, transfer or exact cash fare is required to ride <strong>Calgary</strong><strong>Transit</strong> buses or CTrains. (New fares as of Jan. 1, 2013).Fare OptionsAdultAdultJAN. 2013YouthYouthJAN. 2013Fare Options 18 years old + 18 years old + 6–17 years old 6–17 years oldSingle ticket/cash $2.75 $3.00 $1.75 $1.75Book of 10 tickets $27.50 $30.00 $17.50 $17.50Monthly passes $94.00 $94.00 $57.50 $57.50Day passes $8.25 $9.00 $5.25 $5.75Children (agesfiveand under)Free (when accompanied by afare-paying customer)Where to buy your transit ticketsThere are a number of locations to purchase transit tickets, ticket books and monthlypasses. For your convenience, here are some of the city-wide vendors:- <strong>Calgary</strong> Co-op- Canada Safeway- Mac’s Convenience Stores- Shoppers Drug MartVisit calgarytransit.com for a full list of vendors.Senior Citizens’ <strong>Transit</strong> PassAvailable only from <strong>Calgary</strong> <strong>Transit</strong> Customer Service Centre.Annual fee $55.00GIS (Guaranteed Income Supplement) recipients $15.00bus on street in motion<strong>West</strong> <strong>LRT</strong> <strong>Riders</strong> <strong>Guide</strong> 29


<strong>Transit</strong> information sources<strong>Calgary</strong> <strong>Transit</strong> websiteAt calgarytransit.com, we provide trip planning, informationabout schedules, individual route maps, fares, accessibletransportation, customer services and upcoming events.Trip planning<strong>Calgary</strong> <strong>Transit</strong> Trip Planner<strong>Calgary</strong> <strong>Transit</strong> Trip Planner will provide you with acomplete itinerary of your trip, including where to catchyour bus or train, transfer connections and a completeschedule for departure and arrival.To plan your trip using <strong>Calgary</strong> <strong>Transit</strong> Trip Planner, go tocalgarytransit.comGoogle <strong>Transit</strong>You can also plan your trip using Google <strong>Transit</strong>. Go tocalgarytransit.com/html/google.TelerideTeleride is an interactive telephone information system thatprovides the most current schedule information for yourbus stop. Call 403-974-4000 and enter your four-digitstop number (located at the bottom of the sign at yourbus zone), to obtain the departure times of the next threebuses. You can also obtain future schedule times or generaltransit information.TeletextText the four-digit bus stop number to 74000 on yourmobile device and you will receive a message back with thenext departure times of the bus for that location. Registeronline at calgarytransit.com to receive enhanced servicewith added convenience and flexibility. Standard textmessaging and data rates apply.TwitterTwitter is a rich resource of instantly updated information.It is easy to stay updated on a wide variety of topics. Jointoday and follow: @calgarytransit<strong>Transit</strong> email alertsRegister for <strong>Transit</strong> email alerts and receive informationregarding your specific route, emergency route detours andCTrain updates. For more information, visit calgarytransit.com.System map and pocket schedulesThe transit system map shows all <strong>Calgary</strong> <strong>Transit</strong> bus andCTrain routes.A pocket schedule for each individual route shows a route’sfrequency and travel time. The schedule also list bus stoplocation, a route map, the four-digit Teleride number andother helpful information.The transit system map and pocket schedules areavailable from the <strong>Calgary</strong> <strong>Transit</strong> Customer Service Centre224 Seventh Ave. S.W.Customer ServiceThe Customer Service Centre (224 Seventh Ave. S.W.)is open weekdays from 10 a.m. to 5:30 p.m. You canpurchase passes or tickets, obtain printed transit maps,route schedules and other brochures, or receive helpplanning your transit trip. The Lost Property Office is alsolocated here (telephone: 403-268-1600).Customer Service representatives can be reached at403-262-1000 (6 a.m. to 9 p.m. weekdays, and 8 a.m.to 6 p.m. on weekends and holidays). Customer Servicerepresentatives can assist you in finding the bus orCTrain route you need, tell you where your bus zoneor stop is located and where to transfer for connectingtransit services.30 <strong>West</strong> <strong>LRT</strong> <strong>Riders</strong> <strong>Guide</strong>


Safety and security measuresPeace officers patrol <strong>Calgary</strong> <strong>Transit</strong> facilities 24 hours a day.They protect transit customers, employees and property,promote public safety and awareness, and enforce bylawsand provincial statutes on all <strong>Calgary</strong> <strong>Transit</strong> property, busesand CTrains.An extensive network of closed-circuit cameras existthroughout the transit system. They monitor the stations,platforms, escalators, halls and stairs. These cameras areunder 24-hour surveillance by <strong>Calgary</strong> <strong>Transit</strong> personnel.Park and RideAlong the new <strong>West</strong> CTrain line Park and Ride lots areavailable at 69 street and Sirocco CTrain Stations.Free parking is available on a first-come, first-served basis.Half of the stalls at CTrain Park and Ride locations can bereserved. Reserved parking guarantees customers a parkingspace from 2 a.m. to 10 a.m. on weekdays. After 10 a.m.the reserved parking areas are available for general parking.For more information regarding Park and Ride locations andreserved parking, visit calgarytransit.com.Access <strong>Calgary</strong>Access <strong>Calgary</strong> is responsible for assessing eligibility,co-ordinating the bookings, scheduling and dispatchingshared-ride, door-to-door transportation services forCalgarians with disabilities. For more information aboutAccess <strong>Calgary</strong> call 403-537-7770 or visit accesscalgary.ca.All CTrain cars, platforms and stations are equipped withHELP phones that are activated by pressing a red HELPbutton. In case of emergency, use the HELP phone and<strong>Calgary</strong> <strong>Transit</strong> Control Centre personnel will provideinstructions and send emergency help immediately. <strong>Calgary</strong><strong>Transit</strong> bus operators also have radio-equipment they use inan emergency to notify the appropriate personnel.Operating timesThe approximate operating times for transit service isshown below. For more detailed schedule information,check the Web, pick up a Pocket Schedule, or call CustomerService at 403-262-1000.WeekdayAM Peak Midday PM Peak Evening06:30 – 08:30 08:30 – 16:00 16:00 – 18:00Saturday18:00 –end of serviceSundayDay Evening All day06:00 – 18:0018:00 –end of service06:00 –end of service<strong>West</strong> <strong>LRT</strong> <strong>Riders</strong> <strong>Guide</strong> 31


Two new CTrain sopening in your neigh<strong>Calgary</strong> <strong>Transit</strong>:Your safety and security<strong>Calgary</strong> <strong>Transit</strong> operates a safe system and is committed to thesafety and security of its customers and staff. The following keymessages are important to remember and follow at all CTrainstations and when crossing the CTrain tracks.Two new CTrain stations areopening in your neighbourhood<strong>Calgary</strong> <strong>Transit</strong> will be opening the new Martindale andSaddletowne CTrain stations on August 27, 2012.To ensure safety around the CTrain, follow the tips below.For your CTrain safety:R YOURCrossingsPlatformsRAIN SAFETY1 2 3Be alert! Always stop,look and listen.Always look for and obeyall signs and signals.Only use designatedcrossings.Stand behind the yellowline on platforms.Listen for stationannouncements.Never walk or playon the tracks.SecurityHELP phones are availableat all stations.All platforms are equippedwith security cameras.<strong>Transit</strong> peace officers canhelp you if you needassistance.32 <strong>West</strong> <strong>LRT</strong> <strong>Riders</strong> <strong>Guide</strong><strong>Calgary</strong> <strong>Transit</strong> will be opening the newSaddletowne CTrain stations on A


Now more reasons to ride.ConvenienceWith 14 enhanced busroutes, and a new CTrainline, transit service is nowfaster and more reliable.ConnectivityWith the new west CTrainline, it’s now easier toconnect to key destinationsaround the city and west<strong>Calgary</strong>.EconomicalSave money on carmaintainence, fuel costand parking. <strong>Transit</strong>Service in <strong>West</strong> <strong>Calgary</strong>just got BETTER!EnvironmentalDid you know the CTrainis powered by windgenerated electricity?As a result, it’s equivalentto 8 million vehicle trips offof the streets every year.TRAVEL TIMEFrom 69 Street Station, ittakes only 12 minutes toget downtown.HealthyWalking or cycling to yourbus stop or CTrain stationis great exercise.FrequencyDuring peak periods, theCTrain frequencyis every 4-7 minutes andevery 10-15 minutes duringoff peaks and weekends.


calgary transit mission statementTo provide safe, accessible and courteouspublic transportation services in responseto the needs of our customers.project BACKgroundThe City of <strong>Calgary</strong> develops the <strong>LRT</strong> network in responseto the needs of a growing city. The <strong>West</strong> <strong>LRT</strong> is designed toserve communities in Southwest <strong>Calgary</strong> that are generallylocated west of the Centre City, between the Bow Riverand the Glenmore Reservoir. This area is expected togrow from its current population of more than 90,000to approximately 120,000 in the next 20 years. As well,employment in this area is expected to increase from18,000 currently to 23,000 in the next 20 years.Opening for service on Monday, Dec. 10, 2012, thedesign of <strong>West</strong> <strong>LRT</strong>, feeder bus network, and Park andRide lot are the results of collaborative efforts of manystakeholders, including community associations, transitcustomers, Transportation Infrastructure, <strong>Calgary</strong> <strong>Transit</strong>Staff , Council and area Aldermen.Thank you to everyone who participated in the planningprocess to bring enhanced transit service to the Citizensof <strong>Calgary</strong>.<strong>Transit</strong> schedulesand information:Want to know more? Visit calgarytransit.comfor more info, or call our Customer Service at403-262-1000 or Teleride at 403-974-4000(plus four-digit stop number).2012-210934 <strong>West</strong> <strong>LRT</strong> <strong>Riders</strong> <strong>Guide</strong>

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