and stay involved. Come up with some ideasand solutions and present them to us. Contraryto what you think, NAPAA has notgone s<strong>of</strong>t. We will be here when the next majorcrisis comes along and, suddenly, the fairweather fans will pile onboard. NAPAA hasfought the fight ever since we were foundedin 1990. Our tactics may have changed overthe years, but we are still totally committedto the <strong>Allstate</strong> agent.I wish you well, my friend. I will see to itthat you are removed from all our mailing lists.Most <strong>of</strong> us have heard <strong>of</strong> or read“Bigger, Better, Broader.” This year’sNAPAA conference was Bigger, Better,and Broader.Our NAPAA motto, “Your Successis Our Business” was put in play at thisyear’s conference. The attendees’ lengths<strong>of</strong> <strong>Allstate</strong> service ranged from new tomore than 40 years. Every <strong>Allstate</strong> agencyowner I met was highly pr<strong>of</strong>essional.The conference sponsors and vendorsprovided needed information and <strong>of</strong>feredproducts that the <strong>Allstate</strong> agency owner<strong>of</strong> the future will need, from health insuranceto IT support.As independent contractors, havingaccess to a nationwide networking association,has high value. Those sponsorsat our conference went above and beyondthe call to take the time to explainand help our attendees. Many were at theCEO level <strong>of</strong> their companies.NAPAA’s leadership hit a grand slamwith the conference speakers. Our executivedirector, Jim Fish, went to anotherlevel getting that agenda put together.Our association manager, Nancy Fish,made the event effortless for those <strong>of</strong> usin attendance.Under Dale Revel’s leadership, aspresident <strong>of</strong> our association, NAPAAis reaching another level <strong>of</strong> value to ourmembership. NAPAA’s <strong>of</strong>ficers and directorshave dedicated the time it takesletters to NAPAAto help make a difference. Each <strong>of</strong> themare pr<strong>of</strong>essionals who care for others bygiving something back to a cause that isnear and dear to their hearts. I’m thankfuland proud to call each a friend.In over 30 years <strong>of</strong> the insurance practicegame, and countless meetings andconferences, I have never enjoyed or gottenas much information from all thoseother events as I did from this NAPAAconference.The past has been great. Even withthe ups and downs life throws us. Helpingmake a difference only lets us knowthe best is yet to come.Johnny LeighDear Jim and Nancy,Just some random thoughts.Tom Wilson says that we are lookingfor High Value Lifetime customers, buthe does not define who they are. How dowe get them? I called my sales leader andhe told me to go door to door and makephone calls. Not very effective. Customerswant competitive rates!Agencies in my state are losing PIF atan alarming rate. Managers won’t discusspricing, except to say that we are where wewant to be. Even senior agents are afraidto speak up. They do not want to get attentionor be called negative. Remember,they can fire you for any reason.Our phone doesn’t ring very much.Most families with two cars can save around$1,200 per year with many companies.We are having seminar training onYCA again because agents do not get it.Customers get it; it is the price. Customerchoice auto is for lower price.The New Roads for Growth initiativemeans that agents will pay more fortechnology and support.I feel like a serf in pre-revolutionaryFrance. The monarch, Louis XIV,said “L’État c’est Moi,” which means, “Iam the State.” He raised taxes again andagain to support his lifestyle. If anyonecomplained, well, he could execute them.When we were urged to get our securitieslicense, there wasn’t a quota. Thenthere was one and now it is doubled.I am looking for the silver lining andtrying to stay positive.As one <strong>of</strong> the founders <strong>of</strong> NAPAA,I have attended most <strong>of</strong> the association’sannual conventions. The first was held in1990 at the Aladdin hotel. It fell on hardtimes and was demolished a few yearslater. A reason for its demise was its inabilityto meet needs <strong>of</strong> a changing market.Not so for NAPAA. Your associationhas also gone through tumultuous timesbut it has survived. It has reconstituteditself, and is now in a better position tomeet the needs <strong>of</strong> its members in thechallenges they face.In the early years NNOAC (NAPAA’sformer name) focused upon educatingmembers about problems confrontingthem and the role <strong>of</strong> <strong>Allstate</strong> in thoseproblems. Our duty at that time was toprovide irrefutable evidence that times hadchanged, and that their role in the company’sfuture was no different from that <strong>of</strong>any other corporate asset. Possessed <strong>of</strong> adeep sense <strong>of</strong> loyalty and a belief that <strong>Allstate</strong>would never do anything contraryto their best interests, the information wedisseminated was not what agents wantedto learn despite its factual underpinnings.For the majority <strong>of</strong> agents in the early1990s, financial survival was their overridingissue. Learning how to be a successfulentrepreneur was a major task.No less important was understandingcorporate slogans, such as “Invest in YourBusiness,” when stripped <strong>of</strong> corporatespin, meant agents were being compelledto pay for tasks once the administrativeand financial responsibility <strong>of</strong> <strong>Allstate</strong>.Today, the lines <strong>of</strong> demarcation aremore clear. You pay for everything, except10 — Exclusivefocus <strong>Fall</strong> 2007
for the computer and its related expenses,and it will not be long before this too willpass. Perhaps the biggest difference is thatthe majority <strong>of</strong> experienced agents havebecome realistic as a result <strong>of</strong> their experiences,more knowledgeable about how tocope with the challenges they are facing,and better at planning for their future.Then, many believed we could changecorporate culture. A decade and a halflater the culture remains the same. Onlyits methodology has changed, and thevalue that agents bring to the table is stillunappreciated, seen primarily as an expenseitem to be targeted for reductionwhenever and wherever possible.Once we were employees whosemarketing talents helped fill <strong>Allstate</strong>’sc<strong>of</strong>fers and made it a household name.As agents prospered, so too did <strong>Allstate</strong>.Things changed abruptly in 1984when our incomes became a target forcorporate expense reductions. Then in2000, agent-employees were outsourced.Agents were morphed into so-called IndependentContractor status, resulting inthe elimination <strong>of</strong> their benefit programsbut not granted the independence associatedwith a true independent contractor.From <strong>Allstate</strong>’s vantage point, it was likehaving its cake and eating it too.Enough history, now on to the future.For those <strong>of</strong> you who missed thisyear’s convention, you missed one <strong>of</strong> thevery best I have ever attended. There wasmore information provided by speakersand vendors that is <strong>of</strong> immediate relevanceand value to agents today then youcan possibly imagine. And, the surfacewas only scratched due to time limitations.For example, guest speaker AndrewSherman spoke for about an hour,but if he had spoken for an entire day, wewould have asked for more.My hat is <strong>of</strong>f to Jim and Nancy Fishwho put this convention together. Of allthe NAPAA executive directors and associationmanagers who have come before,none have matched their abilities to recognizewhat agents need in order to succeedletters to NAPAAin today’s environment, and none <strong>of</strong> themhave worked as hard to make that informationavailable to the agency force. Betterthan most, they understand a corporateculture that has shown itself to be indifferentto the needs <strong>of</strong> agents. They recognizethe continuing assault upon agent incomeand independence, and even the potentialthat the agents’ role in the company’s system<strong>of</strong> product distribution may be at risk,We Offer Structured Sale AnnuitiesSelling your Agency? Don’t forget about Taxes. Normally, if you sell youragency, property or other appreciating asset for a pr<strong>of</strong>it, you pay Capital GainsTax on the entire gain the year you sell it. There is an alternative that mayallow you to defer your gains, avoid Alternative Minimum Tax (AMT) and haveyour gross sale proceeds invested.If you are interested in:• Tax-deferred growth• Guaranteed Income stream that is not subject to the ups and downs <strong>of</strong> abusiness or market conditions• Investing gross proceeds rather than net proceeds and receive asignificantly better outcome over taking cash and absorbing the hit <strong>of</strong>paying Capital Gains in same year• Total flexibility in design <strong>of</strong> payment streamsno matter the size <strong>of</strong> an agency.NAPAA is indeed in “Good Hands”with Jim and Nancy. But they cannotdo it by themselves. The best thing eachmember can do to help their associationis to recruit one new member this yearand bring them to our 2008 convention.By helping us to help you, your futurewill be bright.Dick LarkinIMPORTANTTAX INFORMATION• Not being subject to the time constraints <strong>of</strong> a 1031 Exchange and not beingforced back into real estateStructure Your Deal to Meet Your Goals andObjectives on Your Time Frame!!!* This product is not designed to avoid tax penaltiesContactMajestic Settlement Consultants, LLC(866) 413-2700 • info@majesticsc.com<strong>Fall</strong> 2007 Exclusivefocus — 11