Track Record 27, April to June 2006 - Public Transport Victoria

Track RecordVictoria’s Public Transport ServicesTable 2 presents annual on-time performance data for the eight-year period 1998–99 to 2005–06.For metropolitan trains, service performance in 2004–05 and 2005–06 has been lower than in previous years. This drop isdue in part to driver shortage issues, the impacts of which have been successfully addressed through initiatives introducedby Connex and the Government. Cancellation levels have been falling from the end of 2004. Other issues, such as rollingstock availability and fleet integration, continue to be addressed. There was also a negative impact on performance frominfrastructure projects such as the Southern Cross Station redevelopment. These major projects have also impacted on theservice performance of V/Line during this period (Tables 2 and 4).Table 2. Financial year on-time performance for trains, trams and buses as a % of services run 61998- 1999- 2000- 2001- 2002- 2003- 2004- 2005-1999 2000 2001 2002 2003 2004 2005 7 2006 8 9Metro trains 94.0 95.9 96.6 96.7 96.9 95.9 93.9 93.0V/Line Passenger 10 92.4 93.8 92.7 93.8 93.9 91.5 85.1 83.5Metro trams 11At destination 67.3 72.3 72.6 70.8 68.1 67.6 69.5 72.7Average - - - 83.0 81.1 81.1 82.0 82.9Metro buses 94.2 95.1 93.6 92.0 91.9 92.0 93.5 93.96 For trains and buses, on-time performance is measured at the end of the journey. A metropolitan train or tram service is considered on time if it arrives no more than59 seconds before and no more than five minutes and 59 seconds after the time in the timetable. For metropolitan buses, on-time is defined as not more than twominutes early or five minutes late at their destination. For V/Line Passenger, early arrival at the destination has been included in the on-time figure.7 Financial Year on-time performance and cancellation figures for 2004-05 include the impact of a severe storm that hit the greater Melbourne area on 2, 3 and 4February 2005.8 Please note that metropolitan train and tram, and V/Line Passenger punctuality and reliability results, are presented excluding the period of the CommonwealthGames (15 to 26 March 2006). The Games period required significant service alterations (including the creation of new and merged routes, and additional services) andthere was significant disruption associated with high numbers of passengers using public transport to get to or from events.9 Due to data capture issues, the measure for trams excludes performance on 22 and 24 June 2006. These measures will be updated on receipt of correctinformation.10 Refers to V/Line Passenger train services.11 Tram on-time performance is measured at monitoring points along the route (average of second, third and fourth monitoring points of a total of five) and also nearthe destination (at point four of a total of five). Since tram on-time performance is greatly affected by road congestion, both the destination punctuality performancefigures and the average punctuality are reported in the above table.9