Track Record 27, April to June 2006 - Public Transport Victoria

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Track RecordVictoria’s Public Transport Services2.3 ReliabilityTable 3 and Figure 2 show the proportion of scheduled train, tram and metropolitan bus services that were cancelled in theperiod from the June quarter 2005 to the June quarter 2006.Metropolitan train cancellations for the June quarter 2006 (0.6 per cent) are at their lowest level in three years (0.4 percent of services were cancelled in the June quarter 2003). Similarly the level of cancellations in 2005–06 (0.9 per cent) is asignificant improvement over 2004–05 (1.3 per cent) and 2003–04 (1.2 per cent).For metropolitan trams, the level of cancellations in the June quarter 2006 (0.2 per cent) was consistent with excellentlevels of reliability (0.2 – 0.4 per cent of services cancelled) since the June quarter 2005. When measured annually, tramcancellations (0.3 per cent in 2005–06) were at their lowest level since franchising commenced in 1999.V/Line Passenger cancelled 0.9 per cent of services in the June quarter 2006, as compared to 1.2 per cent in the previousquarter and 0.7 per cent in the June quarter last year.Table 3. Cancellations of trains, trams and buses as a % of services scheduledApr.-Jun. Jul.-Sept. Oct.-Dec. Jan.-Mar. Apr.-Jun.2005 2005 2005 2006 12 2006 13Metro trains 1.2 0.8 1.0 1.3 0.6V/Line Passenger 14 0.7 1.0 0.9 1.2 0.9Metro trams 0.4 0.2 0.4 0.3 0.2Metro buses 0.1 0.1 0.1 0.1 0.1Figure 2. Cancellations of trains, trams and buses3.0Percentage of services cancelled2.52.01.51.00.5Metro trainsV/Line Passenger trainsMetro tramsMetro buses0.0Apr. - Jun. 2005 Jul. - Sept. 2005 Oct. - Dec. 2005 Jan. - Mar. 2006 Apr. - Jun. 200612 Please note that metropolitan train and tram, and V/Line Passenger punctuality and reliability results are presented excluding the period of the CommonwealthGames (15 to 26 March 2006). The Games period required significant service alterations (including the creation of new and merged routes, and additional services) andthere was significant disruption associated with high numbers of passengers using public transport to get to or from events.13 Due to data capture issues, the measure for trams excludes performance on 22 and 24 June 2006. These measures will be updated on receipt of correctinformation.14 Refers to V/Line Passenger train services.10
Track RecordVictoria’s Public Transport ServicesTable 4 presents annual cancellation data for the eight-year period 1998–99 to 2005–06.Table 4. Financial year cancellations of trains, trams and buses as a % of services scheduled 151998- 1999- 2000- 2001- 2002- 2003- 2004- 2005-1999 2000 2001 2002 2003 2004 2005 16 200617 18Metro trains 1.0 1.4 0.7 0.5 0.5 1.2 1.3 0.9V/Line Passenger 19 0.1 0.2 0.3 0.4 0.5 0.6 0.9 1.0Metro trams 1.5 1.2 0.7 0.4 0.4 0.4 0.6 0.3Metro buses 0.1 0.1 0.1 0.1 0.0 0.2 0.1 0.115 A reduction in services cancelled represents an improvement in performance. Please note that for the purposes of determining customer compensation, franchiseesmay use different methodologies to calculate reliability (see Section 2.4).16 Financial Year on-time performance and cancellation figures for 2004 2005 include the impacts of a severe storm that hit the greater Melbourne area on 2, 3 and4 February 2005.17 Please note that metropolitan train and tram, and V/Line Passenger punctuality and reliability results are presented excluding the period of the CommonwealthGames (15 to 26 March 2006). The Games period required significant service alterations (including the creation of new and merged routes, and additional services) andthere was significant disruption associated with high numbers of passengers using public transport to get to or from events.18 Due to data capture issues, the measure for trams excludes performance on 22 and 24 June 2006. These measures will be updated on receipt of correctinformation.19 Refers to V/Line Passenger train services.11
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Track Record 27, April to June 2006 - Public Transport Victoria

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