1. Refining and Petrochemicals - Rompetrol.com

1. Refining and Petrochemicals - Rompetrol.com 1. Refining and Petrochemicals - Rompetrol.com

01.12.2012 Views

2011 4. Business Development Development 333 333 Rominserv has started in 2010 an important 2 year programme, meant to achieve The Rompetrol Group’s strategic goal of upgrading Petromidia Refinery capacity to 5 million tons crude oil. RPT_2010 Annual Report_1024x768.indd 24 22/11/2011 10:34 AM

Marketing Despite difficult economic environment and rough market conditions, The Rompetrol Group managed to use both conventional and non-conventional methods to promote its affiliated brands. Thus, using a limited budget, the Group’s marketing department had to find solutions to keep a high level of product awareness and maintain the top image connected to the Rompetrol brand. At the same time, the 2010 Corporate Campaign of The Rompetrol Group brought back the Rompetrol values to the attention of our customers. The campaign wanted to bring in front the corporate social responsibility platform“Together for each and everyone”, emphasizing the following values: the passion to make things evolve and the involvement in the community. Thus, Rompetrol is making a statement, about the values we believe in, we appreciate and support. The campaign’s objectives were to consolidate our corporate name on all the business segments, the growth and consolidation of the image Business Development « Rompetrol Annual Report 2010 // 25 indicator, the enlargement of our brand notoriety. Also in 2010, The Rompetrol Group was awarded the“Consumer Superbrand Award 2010”, within“The Tribute Event 2010”Gala. This is the second consecutive year that Rompetrol is rewarded with the Superbrands prize, after the one received for the marketing activities related to 2008 and 2009. This is a major accomplishment, considering the fact that this prize is given only to the most powerful brands on the market. The same year brought an important shift in the Rompetrol network development strategy by identifying strategic investment & development groups (IDG), who are willing to invest into new Rompetrol locations development. This business model allows Rompetrol to expand its market presence with minimum capital investment, while securing fuel volumes and brand image integrity into the market. In order to capitalize efficiently all IDG opportunities, Rompetrol has reevaluated resources allocation, creating a dedicate staff structure which covers main franchise business aspects: development, construction, IT, marketing and operations. Two major contracts have been signed with important IDG and other initiatives have been identified and explored as well. At the end of 2010 two locations have been already opened and 30 new ones are planned to be open during 2011. In August 2009, The Rompetrol Group launched the Litro brand – a new premium fuel station concept. The project, initiated in August 2007, is the result of an intensive activity of research and identification of customer needs, as well as related technical solutions. It supports the strategy regarding the consolidation and development of Rompetrol stations network at a national and international level, offering premium services and products in a distinct architectural ambiance, characterized by innovating solutions and advanced technology. In addition to the modern facilities already existing in the Rompetrol stations (Fill&Go, restaurant), Litro stations are provided with modern equipment for the reduction of energy consumption, of fuel vapor emissions in the air, as well as additives for the reduction of toxic emissions. Efix – This is the first fuel brand of The Rompetrol Group, both from the point of view of the time when it was launched on the market, and of its sales percentage, providing engine protection and consumption savings to the consumers. Continuing the international expansion, 2010 was the year when the Efix brand was successfully launched in Bulgaria. The market had a positive reaction, with an increase within that segment, consolidating the customers' option for Rompetrol network. In Romania and Moldova, the communication campaigns continued with very good results. At the end of the year, Efix is present in 4 countries: Romania, Moldova, Georgia and Bulgaria. In September 2010, Rompetrol launched the first viral campaign in its history, for the Efix brand – Injectors Concert. The viral campaign was a success, receiving 3 awards at Internetics 2010: the best viral of the year, the best automotive products site and bronze for the campaign sites general category. Fill&Go – This is the brand of services offering customers the possibility to buy fuels and other products from stations for their personal use or for the company they work for. The business segment represents the highest percentage of the brand sales. 2010 is considered a consolidation year for Fill&Go. At the end of the year, the brand is offered to the business segment in 4 countries: Romania, France, Georgia and Bulgaria. Alto101 – Alto 55 – Alto is a premium fuel line, especially created for the drivers who expect maximum performances from their cars. Irrespective of the type of engine used, whether it is diesel or gas, Rompetrol offers Alto 101 and Alto 55, both fuels being prepared according to the highest quality standards, at Petromidia refinery. Having a high octane/cetane number, Alto range provides smooth vehicle starting, even idle running and no vibrations at high RPM, as well as quick engine reaction under difficult conditions – overtaking, riding up a slope, high load. Due to its high purity degree, it ensures complete burning, high calorific value and, implicitly, lower engine wear and tear. Ecopark – This is a new concept and brand, launched and communicated in 2010 by Ecomaster Ecological Services, the waste management company of TRG. Ecopark stands for the Industrial Ecological Park, developed near Ploiești, that integrates 3 services from the company platform: COLLECT – TREAT – DEPOSIT, in order to provide a complete waste management to the Romanian hazardous waste generators. Ecopark offers modern & compliant facilities for waste treatment and final disposal, with an initial capacity of 30.000 cubic meters, out of the total projected capacity of one million cubic meters. The total investment will amount USD 12 million in the next years. Eurobitum – A range of modified with polymers road types of bitumen from Rompetrol. The products have resistance and reliability much over the usual road bitumen, used in manufacturing asphalt mixtures, and thus proved a warrantee for durability of the asphalt covering. Eurobitum was launched in 2007, after a USD 7 million worth investment for building the first unit of road bitumen modified with polymers in Romania, its basis being a technology of its own of the bitumen enrichment with polymers. Research has been done, that proved that by applying this process, the road bitumen gains: • increased resistance to temperature variations; • long life period; • better resistance to deformations and wear; • capacity to reduce the noise in traffic. Propane Power Station – It is an energy unit, based on propane from the company Rompetrol Gaz, especially designed for professional users, but also for home users, which provides an integral independence from other energy sources, an increased permanent yield, which is multifunctional and ensures an unpolluted environment with minimal maintenance costs, because the unit does not contain impurities and corrosive elements. The Propane Power Station system could be used for sourcing consuming devices with multiple applications – it could be composed of one or more propane tanks, depending on the necessary amount of energy. Injection Solutions, Extrusion Solutions, Blow Solutions In 2007, Rompetrol Petrochemicals – the only polypropylene and polyethylene manufacturer in Romania and one of the most dynamic and innovative distributor of polyolefin products – has repositioned itself from a raw materials producer into a partner, offering integrated solutions, adapted for its customers. This new strategy meant a process of customers’knowing, of the company necessities and possibilities in order to further create adapted solutions and offer consultancy and technical support. Thus, providing efficient solutions for every method of processing (Injection Solutions, Extrusion Solutions, Blow Solutions), the company had readapted and reorganized its products portfolio in accordance with the market demands RPT_2010 Annual Report_1024x768.indd 25 22/11/2011 10:34 AM

Marketing<br />

Despite difficult economic environment <strong>and</strong> rough market<br />

conditions, The <strong>Rompetrol</strong> Group managed to use both<br />

conventional <strong>and</strong> non-conventional methods to promote<br />

its affiliated br<strong>and</strong>s. Thus, using a limited budget, the Group’s<br />

marketing department had to find solutions to keep a high level<br />

of product awareness <strong>and</strong> maintain the top image connected to<br />

the <strong>Rompetrol</strong> br<strong>and</strong>.<br />

At the same time, the 2010 Corporate Campaign of The<br />

<strong>Rompetrol</strong> Group brought back the <strong>Rompetrol</strong> values to the<br />

attention of our customers. The campaign wanted to bring<br />

in front the corporate social responsibility platform“Together<br />

for each <strong>and</strong> everyone”, emphasizing the following values: the<br />

passion to make things evolve <strong>and</strong> the involvement in the<br />

<strong>com</strong>munity. Thus, <strong>Rompetrol</strong> is making a statement, about the<br />

values we believe in, we appreciate <strong>and</strong> support. The campaign’s<br />

objectives were to consolidate our corporate name on all the<br />

business segments, the growth <strong>and</strong> consolidation of the image<br />

Business Development « <strong>Rompetrol</strong> Annual Report 2010 // 25<br />

indicator, the enlargement of our br<strong>and</strong> notoriety.<br />

Also in 2010, The <strong>Rompetrol</strong> Group was awarded the“Consumer<br />

Superbr<strong>and</strong> Award 2010”, within“The Tribute Event 2010”Gala.<br />

This is the second consecutive year that <strong>Rompetrol</strong> is rewarded<br />

with the Superbr<strong>and</strong>s prize, after the one received for the<br />

marketing activities related to 2008 <strong>and</strong> 2009. This is a major<br />

ac<strong>com</strong>plishment, considering the fact that this prize is given<br />

only to the most powerful br<strong>and</strong>s on the market.<br />

The same year brought an important shift in the <strong>Rompetrol</strong><br />

network development strategy by identifying strategic<br />

investment & development groups (IDG), who are willing to<br />

invest into new <strong>Rompetrol</strong> locations development. This business<br />

model allows <strong>Rompetrol</strong> to exp<strong>and</strong> its market presence with<br />

minimum capital investment, while securing fuel volumes <strong>and</strong><br />

br<strong>and</strong> image integrity into the market.<br />

In order to capitalize efficiently all IDG opportunities, <strong>Rompetrol</strong><br />

has reevaluated resources allocation, creating a dedicate<br />

staff structure which covers main franchise business aspects:<br />

development, construction, IT, marketing <strong>and</strong> operations.<br />

Two major contracts have been signed with important IDG <strong>and</strong><br />

other initiatives have been identified <strong>and</strong> explored as well. At<br />

the end of 2010 two locations have been already opened <strong>and</strong><br />

30 new ones are planned to be open during 201<strong>1.</strong><br />

In August 2009, The <strong>Rompetrol</strong> Group launched the Litro br<strong>and</strong><br />

– a new premium fuel station concept. The project, initiated in<br />

August 2007, is the result of an intensive activity of research <strong>and</strong><br />

identification of customer needs, as well as related technical<br />

solutions. It supports the strategy regarding the consolidation<br />

<strong>and</strong> development of <strong>Rompetrol</strong> stations network at a national<br />

<strong>and</strong> international level, offering premium services <strong>and</strong> products<br />

in a distinct architectural ambiance, characterized by innovating<br />

solutions <strong>and</strong> advanced technology. In addition to the modern<br />

facilities already existing in the <strong>Rompetrol</strong> stations (Fill&Go,<br />

restaurant), Litro stations are provided with modern equipment<br />

for the reduction of energy consumption, of fuel vapor<br />

emissions in the air, as well as additives for the reduction of toxic<br />

emissions.<br />

Efix – This is the first fuel br<strong>and</strong> of The <strong>Rompetrol</strong> Group, both<br />

from the point of view of the time when it was launched on the<br />

market, <strong>and</strong> of its sales percentage, providing engine protection<br />

<strong>and</strong> consumption savings to the consumers. Continuing the<br />

international expansion, 2010 was the year when the Efix br<strong>and</strong><br />

was successfully launched in Bulgaria. The market had a positive<br />

reaction, with an increase within that segment, consolidating<br />

the customers' option for <strong>Rompetrol</strong> network. In Romania <strong>and</strong><br />

Moldova, the <strong>com</strong>munication campaigns continued with very<br />

good results. At the end of the year, Efix is present in 4 countries:<br />

Romania, Moldova, Georgia <strong>and</strong> Bulgaria. In September 2010,<br />

<strong>Rompetrol</strong> launched the first viral campaign in its history, for the<br />

Efix br<strong>and</strong> – Injectors Concert. The viral campaign was a success,<br />

receiving 3 awards at Internetics 2010: the best viral of the year,<br />

the best automotive products site <strong>and</strong> bronze for the campaign<br />

sites general category.<br />

Fill&Go – This is the br<strong>and</strong> of services offering customers the<br />

possibility to buy fuels <strong>and</strong> other products from stations for their<br />

personal use or for the <strong>com</strong>pany they work for. The business<br />

segment represents the highest percentage of the br<strong>and</strong> sales.<br />

2010 is considered a consolidation year for Fill&Go. At the end<br />

of the year, the br<strong>and</strong> is offered to the business segment in 4<br />

countries: Romania, France, Georgia <strong>and</strong> Bulgaria.<br />

Alto101 – Alto 55 – Alto is a premium fuel line, especially<br />

created for the drivers who expect maximum performances<br />

from their cars. Irrespective of the type of engine used, whether<br />

it is diesel or gas, <strong>Rompetrol</strong> offers Alto 101 <strong>and</strong> Alto 55, both<br />

fuels being prepared according to the highest quality st<strong>and</strong>ards,<br />

at Petromidia refinery. Having a high octane/cetane number,<br />

Alto range provides smooth vehicle starting, even idle running<br />

<strong>and</strong> no vibrations at high RPM, as well as quick engine reaction<br />

under difficult conditions – overtaking, riding up a slope, high<br />

load. Due to its high purity degree, it ensures <strong>com</strong>plete burning,<br />

high calorific value <strong>and</strong>, implicitly, lower engine wear <strong>and</strong> tear.<br />

Ecopark – This is a new concept <strong>and</strong> br<strong>and</strong>, launched <strong>and</strong><br />

<strong>com</strong>municated in 2010 by E<strong>com</strong>aster Ecological Services, the<br />

waste management <strong>com</strong>pany of TRG. Ecopark st<strong>and</strong>s for the<br />

Industrial Ecological Park, developed near Ploiești, that integrates<br />

3 services from the <strong>com</strong>pany platform: COLLECT – TREAT –<br />

DEPOSIT, in order to provide a <strong>com</strong>plete waste management to<br />

the Romanian hazardous waste generators.<br />

Ecopark offers modern & <strong>com</strong>pliant facilities for waste treatment<br />

<strong>and</strong> final disposal, with an initial capacity of 30.000 cubic meters,<br />

out of the total projected capacity of one million cubic meters.<br />

The total investment will amount USD 12 million in the next<br />

years.<br />

Eurobitum – A range of modified with polymers road types<br />

of bitumen from <strong>Rompetrol</strong>. The products have resistance<br />

<strong>and</strong> reliability much over the usual road bitumen, used in<br />

manufacturing asphalt mixtures, <strong>and</strong> thus proved a warrantee<br />

for durability of the asphalt covering. Eurobitum was launched<br />

in 2007, after a USD 7 million worth investment for building<br />

the first unit of road bitumen modified with polymers in<br />

Romania, its basis being a technology of its own of the bitumen<br />

enrichment with polymers.<br />

Research has been done, that proved that by applying this<br />

process, the road bitumen gains:<br />

• increased resistance to temperature variations;<br />

• long life period;<br />

• better resistance to deformations <strong>and</strong> wear;<br />

• capacity to reduce the noise in traffic.<br />

Propane Power Station – It is an energy unit, based on<br />

propane from the <strong>com</strong>pany <strong>Rompetrol</strong> Gaz, especially designed<br />

for professional users, but also for home users, which provides<br />

an integral independence from other energy sources, an<br />

increased permanent yield, which is multifunctional <strong>and</strong> ensures<br />

an unpolluted environment with minimal maintenance costs,<br />

because the unit does not contain impurities <strong>and</strong> corrosive<br />

elements. The Propane Power Station system could be used<br />

for sourcing consuming devices with multiple applications – it<br />

could be <strong>com</strong>posed of one or more propane tanks, depending<br />

on the necessary amount of energy.<br />

Injection Solutions, Extrusion Solutions, Blow Solutions<br />

In 2007, <strong>Rompetrol</strong> <strong>Petrochemicals</strong> – the only polypropylene<br />

<strong>and</strong> polyethylene manufacturer in Romania <strong>and</strong> one of the<br />

most dynamic <strong>and</strong> innovative distributor of polyolefin products<br />

– has repositioned itself from a raw materials producer into a<br />

partner, offering integrated solutions, adapted for its customers.<br />

This new strategy meant a process of customers’knowing, of<br />

the <strong>com</strong>pany necessities <strong>and</strong> possibilities in order to further<br />

create adapted solutions <strong>and</strong> offer consultancy <strong>and</strong> technical<br />

support. Thus, providing efficient solutions for every method<br />

of processing (Injection Solutions, Extrusion Solutions, Blow<br />

Solutions), the <strong>com</strong>pany had readapted <strong>and</strong> reorganized its<br />

products portfolio in accordance with the market dem<strong>and</strong>s<br />

RPT_2010 Annual Report_1024x768.indd 25 22/11/2011 10:34 AM

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