Better, sooner, more convenient health care in Midlands

6 Our NetworkA focus on workforce knowledge, skills and attitudekeeping lines of communication open. It will involve a good use of privacy law and good openworking relationships with other government agencies.Health CoachesHealth coaching, where a peer or professional takes an interactive role to support a patient to bean active participant in their self-management of a long term condition, was also identified as asolution. Peers or professionals were trained in behaviour change approaches like motivationalinterviewing and examples of effectiveness were shown in the area of smoking cessation, diabetesand cardiac rehabilitation. Success is improved, when coaches are supported, well trained and givensufficient time to undertake successful coaching sessions.Boutique Practice for Heart Sink PatientsProvision of time-framed enrolments with boutique practice environments to address issues facingheart sink patients. A fresh eyes wrap around approach to patients with continuing care issues thataims to provide the patient with a time-framed period to address core health and societal issues.Centralised and Coordinated Education TeamA central bank of educators which can provide coordinated, targeted support to the full spectrum offrontline staff involved in Primary Care. This structure will enable cross-organisational initiatives andlearning to be targeted not by clinical role or locale but in a targeted manner at groups of individualswho have a similar learning goal.By centrally coordinating education and learning around specific groups or an individual assessment,learning plans can be developed and assessed with the goal of providing a better quality of trainingand outcomes for patients across the region.Learning will be supported across the region by the use of a Personal Learning Plan (PLP) which isonline electronic and held as part of central record, accessible to all, at any time. This record willhold all professional development milestones achieved by each staff member as well as integratingstrongly with portfolio and registration requirements.Learning will be encouraged via a variety of mechanisms. Frontline staff will attend via a virtualclassroom environment rather than travel to a destination. Learners will take the approach to becomemore health literate therefore improving Duty of Care. Training will be coordinated, targeted andrelevant to an individuals personal assessment of themselves and their own learning.Personal Learning Plans (PLPs)Identification of the different groups involved in successfully implementing the plan.Involve goal setting mechanisms.Reflective Assessment Tool that is used by the practitioner to reflect on professional developmentduring the registration cycle.Critical friends and professional learning groups to enable the learning and reflectiveassessment process.Peer tutoring - expert based learning and teaching scenarios and ongoing support.Integrated Family Health Centre Learning Plans (Integrated Family Health Centre LPs)Specific to the learning needs of staff engaged with the centre and with the individual community.Includes topical, relevant and community specific topics and themes.Uses the expertise of other professions to cross pollinate around learning, resources andteaching methods.71