Boost Mobile Buyback FAQS What Is The Boost Mobile ... - Hyperlink
Boost Mobile Buyback FAQS What Is The Boost Mobile ... - Hyperlink
Boost Mobile Buyback FAQS What Is The Boost Mobile ... - Hyperlink
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<strong>Boost</strong> <strong>Mobile</strong> <strong>Buyback</strong> <strong>FAQS</strong>• <strong>What</strong> is the <strong>Boost</strong> <strong>Mobile</strong> <strong>Buyback</strong> Program?<strong>The</strong> <strong>Boost</strong> <strong>Mobile</strong> <strong>Buyback</strong> Program collects old, unwanted wireless phonesregardless of carrier or manufacturer. <strong>Boost</strong> <strong>Mobile</strong> has partnered with severalinnovative, eco-friendly companies to reuse and recycle collected devices to helpkeep electronic waste from piling up in landfills.• <strong>What</strong> is the benefit of the <strong>Boost</strong> <strong>Mobile</strong> <strong>Buyback</strong> Program?<strong>The</strong> goal and benefit of the <strong>Boost</strong> <strong>Mobile</strong> <strong>Buyback</strong> Program is to collect your old,unwanted wireless phones and to properly reuse or recycle the electronic waste -maintaining our environment for future generations.• <strong>What</strong> if I want to trade in a device from a carrier other than <strong>Boost</strong> <strong>Mobile</strong>?<strong>Boost</strong> <strong>Mobile</strong> is offering a trade-in credit through the <strong>Buyback</strong> Program for manydevices from other carriers. You can check eligibility and the trade-in amount athttp://buyback.boostmobile.com. If your phone does not qualify for a credit, you canstill recycle it with Project Connect. Please call the <strong>Boost</strong> <strong>Mobile</strong> <strong>Buyback</strong> Program 1-888-618-5813 with questions.• How can I participate in the <strong>Boost</strong> <strong>Mobile</strong> <strong>Buyback</strong> Program?New or existing <strong>Boost</strong> <strong>Mobile</strong> customers can go online to see if your current devicequalifies for a trade-in credit by checking eligibility athttp://buyback.boostmobile.com there, you can create a <strong>Buyback</strong> quote and followthe easy instructions to print your prepaid shipping label and mail your device.Please call 1-888-618-5813 with questions.• If a phone cannot be reused, what does <strong>Boost</strong> <strong>Mobile</strong> do with it?• Some devices are recycled into parts which are used to fix broken devices.• Many are broken down to be reused in other manufactured products.• Note: All recycling program vendors are ISO certified. All recycled productsmeet Federal and State environmental regulations.
• <strong>What</strong> charities benefit when I recycle phones with Project Connect SM ?<strong>Boost</strong> <strong>Mobile</strong> will donate the net proceeds from sale of that equipment to fund andpromote Internet safety for kids. <strong>Boost</strong> partners with the National Center for Missing& Exploited Children, Boys & Girls Clubs of America, the National EducationAssociation Health Information Network, and the Family Online Safety Institute toprovide free tools, resources and information to help kids make safer and moreinformed decisions online. For more details, visit the website onhttp://www.sprint.com/4netsafety/.• How do I return the wireless equipment if I usehttp://buyback.boostmobile.com?Instructions are posted on the website. A prepaid shipping label can be printed andattached to the shipping box of your choice. Please ship your equipment with thebattery attached to the Recycling Warehouse. Note that the prepaid shipping labelwill ship only to the Recycling Warehouse. You must use the prepaid shipping labelwhen shipping your equipment. <strong>Boost</strong> <strong>Mobile</strong> cannot apply the account credit untilthe equipment has been received. <strong>The</strong> device must meet the program criteriaincluding: correct model, powers up, contains no loose internal components, has noobvious damage beyond normal wear and tear, and includes the battery.• <strong>What</strong> happens to the equipment that is recycled through the <strong>Boost</strong> <strong>Mobile</strong><strong>Buyback</strong> Program?<strong>The</strong> equipment will be tested by a technician to assess the condition. Most of thephones can be reused. <strong>Boost</strong> invests significant resources to clean, refurbish, updatethe software and repair the handsets. <strong>The</strong>y are then thoroughly tested again beforethey are considered ready for other uses. If the equipment cannot be repaired, theycan still be used for parts or they are recycled according to all Federal and Stateenvironmental regulations.• May I also recycle my accessories?Yes. We encourage environmentally safe disposal of all wireless electronic products.If you do not have the ability to dispose of these items appropriately, we encourageyou to send them in with your device(s). No additional credit will be offered foraccessories.• How long will the whole process take?An account credit for existing <strong>Boost</strong> <strong>Mobile</strong> customers throughhttp://buyback.boostmobile.com. It may take up to 90 days from when the phone isreceived.• How long is the trade-in quote valid on http://buyback.boostmobile.com?
<strong>The</strong> trade-in quote it is valid for 45 days and is based on the condition informationyou provided.• How long will my device take to ship to the Recycling Warehouse?It will take approximately 2-7 business days for a shipment to be received by <strong>Boost</strong><strong>Mobile</strong>.• How can I ship my package?A prepaid label will be generated from the website. Attach the label to a box of yourchoice.• How do I prepare a rechargeable battery for shipment?Federal Department of Transportation suggests that all batteries be turned on untilfully discharged or drained. Once the battery is fully discharged or drained, reattachthe battery to the wireless device. If you have more batteries to ship than wirelessdevices, place the batteries into individual, sealed plastic bags or use tape to tapeover the metal contacts on the battery.• Will the trade-in amount be different if the prices change onboostbuyback.com?Once the quote is generated, the trade-in quote it is valid for 45 days and is basedon the condition information you provided.• How will I know if the transaction was processed?If a valid email is provided, a confirmation will be sent after successfully entering allnecessary information into the <strong>Boost</strong> <strong>Mobile</strong> <strong>Buyback</strong> Website. Status can also bechecked from the status tab on the website.• How will the credits appear on my <strong>Boost</strong> <strong>Mobile</strong> account?You are able to view credits by accessing your account and the credit will appear as“used equipment reimbursement”.• When I enter information in the website, will it be retained?<strong>The</strong> information entered on the site is retained and used to track the return andservice credit. (It is not used for any other purposes)
How It Works<strong>The</strong> <strong>Boost</strong> <strong>Mobile</strong> <strong>Buyback</strong> Program gives you two options when trading in your oldphone.1. Receive an account credit for eligible devices.2. Recycle devices with Project Connect.Feels good, right? Remember, your trade-in also helps to prevent wireless equipment fromentering the waste stream and protects the environment. <strong>The</strong> <strong>Boost</strong> <strong>Mobile</strong> <strong>Buyback</strong>Program uses ISO 9001 and 14001 certified recycle programs, ensuring the mostenvironmentally conscious methods of electronic waste disposal possible.Free Shipping and PostageWe take care of the postage! Once you have accepted the credit offered for your phone,simply print out the prepaid USPS or FedEX shipping label and attach it to the outside ofyour package. All postage will be paid for by the <strong>Boost</strong> <strong>Mobile</strong> <strong>Buyback</strong> Program!No Additional Fees<strong>The</strong>re are no additional fees to participate in the <strong>Boost</strong> <strong>Mobile</strong> <strong>Buyback</strong> Program. <strong>Boost</strong><strong>Mobile</strong> provides a pre-paid shipping label.Support Project ConnectRecycle with Project Connect to help fund and promote free Internet safety resources forkids.<strong>The</strong> <strong>Boost</strong> <strong>Mobile</strong> <strong>Buyback</strong> Program is able to repurpose nearly all of the millions of mobiledevices that we receive each year. Unfortunately, some of those devices cannot be reusedand must be recycled. <strong>Boost</strong> <strong>Mobile</strong> <strong>Buyback</strong> Program and our recycling partners use themost current eco-friendly methods.
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