R E H A B I L I T A T I O N - Ontario Hospital Association

SUMMARY OF RESULTS (CONT’D)CLIENT PERSPECTIVESMen receiving inpatient rehabilitation care were significantly more likely to report positiveperceptions of quality of care than women. Inpatient rehabilitation care is more prevalent forwomen, particularly older women. Regaining functional status and ensuring readiness fordischarge and adequate follow-up may be particularly important as women often returnhome to situations in which they are the primary informal caregivers and/or live alone.Examining differences between women and men may be important in identifying anddefining valuable opportunities for improvements in perceived quality of care.The Overall Quality of Care indicator has the highest number of hospitals assigned a “belowaverage”performance allocation. It is important to recognize that this indicator consists ofonly one questionnaire item, while the other indicators are more robust in that they consistof four or more items. Therefore, there is a greater opportunity for lower single-itemperceptions to be diluted by higher perceptions on other items within the same indicator.This still highlights the need for hospitals to take a closer look at all components ofclient-centred rehabilitation they are providing. Although hospitals are generallyperforming well on all of the indicators, further investigation into the individualcomponents could lead to improved client perceptions on the overall quality ofcare they receive during their rehabilitation.PERFORMANCE ALLOCATION TABLEThe table that follows provides indicator results for the hospitals that participated in the ClientPerspectives of Rehabilitation Services Questionnaire and passed the 30-case volume screen.PAGE 22