R E H A B I L I T A T I O N - Ontario Hospital Association

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SUMMARY OF RESULTSClient Participation inDecision-Makingand Goal-SettingClient-Centred EducationDistribution of Client Perspectives Indicator Results for Participating HospitalsProvincialAverage77.374.2For moreinformation on theinterpretation of boxplots, please refer tothe Interpreting theResults section inthis report.Evaluation of OutcomesFrom the Client’s Perspective73.9CLIENT PERSPECTIVESFamily InvolvementEmotional SupportPhysical Comfort74.679.078.4Continuity and Transition70.4Overall Quality of Care77.760657075808590Indicator ScoreSource: Client Perspectives of Rehabilitation Services Questionnaire, 2005–2006Figure 7PAGE 20
SUMMARY OF RESULTS (CONT’D)CLIENT PERSPECTIVESOver three-quarters of rehabilitationclients rated their overall quality ofcare positively. However, similar to thepast two years, rehabilitation clients’perceptions of the continuity of theircare and their transition to thecommunity were the least favourableof all the dimensions considered.This suggests that clients perceivethat they are not receiving the adequateinformation they need to continuemanaging their condition postdischarge.Figure 8 highlightsprovincial responses to threequestionnaire items relating tocontinuity of care in the community.Although about three-quarters ofclients feel that they are getting theinformation they need, there remainsa fairly large percentage (ranging from12% to 20%) who do not feel that theyare receiving information on what toexpect after discharge (for example,how to monitor their conditions andhow to progress their abilities oncethey are at home). These are veryimportant issues for continuity andtransition when clients return to thecommunity from inpatient rehabilitation.Often they still have a residual physicaldisability that they need to manage atleast in the short term, and often in thelong term. This suggests that hospitalscould invest in activities that enhancecontinuity and transition, particularlywith respect to providing clients withthe information they need to managetheir (often) chronic conditionafter discharge.Before leaving the hospital, I was given adequateinformation about how to monitor my conditionfor problems and danger signals.Neutral 17%Strongly Agree or Agree 63%Three “Continuity and Transition” Questionnaire ItemsStrongly Disagreeor Disagree 20%Source: Client Perspectives of Rehabilitation Services Questionnaire, 2005–2006.Hospital staff told me what to expect about howI might progress at home in regaining my abilities.Neutral 15%Hospital staff told me about which activitiesI could and could not do on my own at home.Neutral 12%Strongly Agree or Agree 75%Strongly Agree or Agree 73%Strongly Disagreeor Disagree 13%Strongly Disagreeor Disagree 12%Figure 8PAGE 21
Page 1: HospitalReportR E H A B I L I T A T
Page 5 and 6: A SNAPSHOT OF HOSPITAL ACTIVITYIN O
Page 7 and 8: Table 2 depicts the total number of
Page 9 and 10: “HIGH-PERFORMING” HOSPITALSHIGH
Page 11 and 12: INTERPRETATION OF BOX PLOTS AND PER
Page 13 and 14: SYSTEM INTEGRATION AND CHANGEINTEGR
Page 15 and 16: SUMMARY OF RESULTS (CONT’D)SYSTEM
Page 17 and 18: SUMMARY OF RESULTS (CONT’D)SYSTEM
Page 19 and 20: PERFORMANCE ALLOCATION TABLEThe per
Page 21 and 22: SYSTEM INTEGRATION AND CHANGECommun
Page 23: CLIENT PERSPECTIVESPERSPECTIVESThis
Page 28 and 29: CLIENT PERSPECTIVESCommunityHospita
Page 30 and 31: CLINICAL UTILIZATION AND OUTCOMESUT
Page 32 and 33: SUMMARY OF RESULTSAll RCGsHospital-
Page 34 and 35: SUMMARY OF RESULTS (CONT’D)CLINIC
Page 36 and 37: SUMMARY OF RESULTS (CONT’D)CLINIC
Page 38 and 39: 8CLINICAL UTILIZATION AND OUTCOMESP
Page 40 and 41: FINANCIAL PERFORMANCE AND CONDITION
Page 42 and 43: SUMMARY OF RESULTSFINANCIAL PERFORM
Page 44 and 45: FINANCIAL PERFORMANCE AND CONDITION
Page 46: APPENDIX A: DATA SOURCESThe followi
Page 49: To download a copy of Hospital Repo

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