Port of Hay Point Handbook - 2013 - North Queensland Bulk Ports ...

PORT HANDBOOKPORT OF HAY POINT

P o r t o f H a y P o i n t P o r t H a n d b o o k8.23 RESTRICTIONS ________________________________________________ 178.24 SEAMAN’S CLUB _______________________________________________ 178.25 SHIP’S CHANDLER ______________________________________________ 178.26 SHORE LEAVE _________________________________________________ 178.27 TIME ZONE ____________________________________________________ 178.28 DE-BALLASTING ________________________________________________ 179.0 PORT SECURITY ____________________________________________________ 189.1 NQBP CONTACTS ______________________________________________ 1910.0 TERMINAL OPERATORS ______________________________________________ 1910.1 KEY DBCTM CONTACTS _________________________________________ 1910.2 KEY HPCT CONTACTS __________________________________________ 2011.0 SHIPPING CONTACTS ________________________________________________ 2011.1 SHIPPING AGENTS _____________________________________________ 2011.2 MARINE PILOTS ________________________________________________ 2111.3 TOWAGE OPERATORS __________________________________________ 2211.4 PROVIDORES __________________________________________________ 2211.5 COMMERCIAL DIVING ___________________________________________ 2211.6 ELECTRONIC, COMMUNICATION AND NAVIGATION REPAIRS _________ 2211.7 STEVEDORES __________________________________________________ 2312.0 REGIONAL HARBOUR MASTER CONTACT ______________________________ 2313.0 GOVERNMENT AND AGENCY CONTACTS _______________________________ 2313.1 AUSTRALIAN MARITIME SAFETY AUTHORITY (AMSA) ________________ 2313.2 DEPARTMENT OF AGRICULTURE, FISHERIES AND FORESTRY (DAFF) _ 2413.3 DEPARTMENT OF INFRASTRUCTURE AND TRANSPORT _____________ 2413.4 MARITIME SAFETY QUEENSLAND (MSQ) ___________________________ 24

P o r t o f H a y P o i n t P o r t H a n d b o o k Page | 11.0 NORTH QUEENSLAND BULK PORTSOVERVIEWNorth Queensland Bulk Ports Corporation Limited (NQBP) is the port authority for the Port ofHay Point and four other ports throughout the state. In 2011-12, NQBP ports collectivelyhandled approximately 124 million tonnes throughput, making a vital contribution to the exportperformance of Queensland and Australia.NQBP trading ports handle bulk shipments of coal, bauxite, grain, petroleum, sugar/sugarproducts and molasses, as well as general cargo.Hay PointFigure 1 NQBP Ports with Hay Point highlighted

P o r t o f H a y P o i n t P o r t H a n d b o o k Page | 22.0 THE PORT OF HAY POINT2.1 DescriptionThe Port of Hay Point is one of the largest coal export ports in the world, and is situated about40 km south of Mackay. The port comprises two separate coal export terminals: DalrympleBay Coal Terminal (DBCT), leased from the State Government by DBCT Management PtyLtd (DBCTM) and the Hay Point Coal Terminal (HPCT), owned by BHP Billiton MitsubishiAlliance (BMA) and operated by Hay Point Service. Together the two terminals service minesin the central Bowen Basin region of Queensland.The mines are linked to the port terminals through an integrated rail port network. Aurizonowns the below rail component of the rail network (track, signalling and overhead wiring)which provides access to the above rail service providers (rolling stock and locomotives).The rail service provider is Aurizon.DBCT has a terminal capacity of 85mtpa and BMA is progressing the approved HPX3expansion from 44 Mtpa to 55 Mtpa. BMA is investigating further expansions in the longerterm to a possible 75 Mtpa.2.2 FacilitiesInfrastructure at the port consists of purpose-built rail inloading facilities, onshore stockyardsand offshore jetties leading to wharves. The offshore wharves are serviced by conveyorsystems which run the coal from the stockyard to the wharves situated about 2.2 km out tosea and allow loading in deep water.DBCT consists of four berths, serviced by three manually operated shiploaders with a loadingcapacity of 7,200 tph to 8,650tph.

P o r t o f H a y P o i n t P o r t H a n d b o o k Page | 3The HPCT wharf is 1.8 km offshore. It has two berths and is owned and operated by the BHPBilliton Mitsubishi Alliance. Berth #1 is serviced by a luffing boom gantry with telescopic chutewith an average loading capacity of 4,500 tph with a maximum of 6,000 tph. Berth #2 isserviced by a rail-mounted shuttle boom with telescopic chute and an average loadingcapacity of 4,500 tph with a maximum of 6,000 tph.Maritime Safety Queensland (MSQ) provides marine pilotage services for the terminals, withmost transfers to and from ships via helicopter with a pilot launch utilised for all otheroccasions. Each terminal has its own towage arrangements in place.2.3 TradeIn 2011-12, total throughput was 82,883,893 tonnes, comprising 50,843,846 tonnes throughDBCT and 32,040,047 tonnes through HPCT. The continued growth in central Queenslandcoal production ensured that the port retained its status as one of the largest coal export portsin the world.A total of 809 bulk carriers visited the port during the year.2.4 Transport LinksThe nearest city is Mackay which is about 40 km north of the port. Mackay is one ofQueensland’s fastest growing cities with a population of approximately 116,000 (Office ofEconomic and Statistical Research 2011). Transport to Mackay can be arranged by privatebus. Please contact the ship’s agent to organise this.2.4.1 AirportMackay has a large regional airport which offers domestic services and connectinginternational services from Brisbane and Cairns.Hire cars are available at the airport and must be pre-booked from the hire car companiesdirectly.2.4.2 BusGreyhound Coaches has a daily coach service into Mackay, connecting with servicesthroughout Australia. The service will pick up from the Hay Point turn off. Note that bookingscannot be made online and that Greyhound Coaches require 48 hours notice 1 .3.0 PORT AUTHORITY ROLE AT HAY POINTAs the port authority for Hay Point, NQBP’s roles include:facilitating appropriate levels of port security and safety with terminal operators;coordinating emergency response;protecting the environment by minimising impact of development; andbeing committed to, and having regard for the interests of the community.Maintaining navigable port depths is an NQBP responsibility while pilotage and portnavigation is controlled by Maritime Safety Queensland (MSQ).1 Information correct as at December 2012

P o r t o f H a y P o i n t P o r t H a n d b o o k Page | 43.1 Key NQBP ContactsSenior Manager CommercialPort Supervisor(Hay Point)Manager Port Operations &SecurityEmergency Response24 hours – 7 daysGary RichesPhone: +61-7-4969 0767Mobile: 0419 775 623Email: griches@nqbp.com.auBrenda KempPhone: +61-7-4956 3111Mobile: 0409 279 376Email: bkemp@nqbp.com.auGrahame MarwoodPhone: +61-7-4955 8174Mobile: 0429 064 402Email: gmarwood@nqbp.com.auNQBP Duty OfficerPhone: +61-7-4955 51074.0 TERMINAL OPERATOR ROLE AT HAYPOINTOperation at both DBCT and HPCT can be broken into the following key components:receival of coal from rail services;stockyard storage;yard machines to stack and reclaim coal to and from the stockpiles;blending of different coal types to meet customer requirements;out loading to offshore berths; andshiploading.All enquiries regarding the terminal operation, arrival notices and loading coal should bedirected to DBCTM (the terminal lessee), Dalrymple Bay Coal Terminal Pty Ltd (the DBCTterminal operator) or Hay Point Service (the HPCT terminal operator).4.1 Key DBCT ContactsDBCT Management Pty Ltd(DBCT Terminal Lessee)Level 15 Waterfront Place1 Eagle StreetBrisbane Qld 4000Phone: +61-7-3002 3100Fax: +61-7-3002 3101Greg SmithChief Executive OfficerPhone: +61-7-3002 3100DBCT Pty Ltd(Terminal Operator)Phone +61-7-4943 8444Fax: +61-7-4956 3353Web: www.dbct.com.auPort Facility Security Officer Phone: +61-7-4943 8352Mobile: 0429 990 546

P o r t o f H a y P o i n t P o r t H a n d b o o k Page | 77.0 SERVICES – NAVIGATION7.1 LocationThe Port of Hay Point is located in the area surrounding Latitude 21 o 15’S and Longitude 149 o19’E.7.2 Port limitsThe port limits which are defined in the regulations of the Transport Infrastructure Act 1994,are highlighted on the map on the following page and include the waters within the followingboundaries:starting at the high water mark at the southern extremity of the north head of BakersCreek entrance;then generally north-easterly along the geodesic to latitude 21º10.76'S, longitude149º17.73'E;then generally north-easterly along the geodesic to latitude 21º09.91'S, longitude149º20.06'E;then east along the parallel to latitude 21º09.91'S, longitude 149º30.06'E;then south along the meridian to latitude 21 o 17.91’S, longitude 149 o 30.06'E;then west along the parallel to the intersection of the high water mark on the mainlandat latitude 21º17.91'S; andthen generally northerly along the high water mark on the mainland to the starting point(Transport and Main Roads 2010).The port limits also include all navigable waters of rivers and creeks flowing directly orindirectly into the waters as described above.

7.3 AnchoragesP o r t o f H a y P o i n t P o r t H a n d b o o k Page | 9Vessels arriving off the Port of Hay Point will be assigned a designated anchorage position byVTS, while awaiting berthing instructions. These anchorages are shown on chart AUS 249and are identified by either a northern or southern prefix or a number. An offshore anchoragecontrolled by the Regional Harbour Master exists to handle overflow from the two inshoreanchorage areas.Anchoring is prohibited in the restricted areas shown on chart AUS 249.For current anchorage information, check ‘Notice to Mariners’ athttp://www.msq.qld.gov.au/Notices-to-mariners.aspx or contact the VTS Office by telephoneon +61-7-4956 3489 or VHF Radio channels 14 and 16.

P o r t o f H a y P o i n t P o r t H a n d b o o k Page | 107.4 Berth facilitiesThere are six berths for both terminals: four at Dalrymple Bay Coal Terminal and two at HayPoint Coal Terminal. Details for each berth are shown in the following tables.Dalrymple Bay Coal Terminal −Wharf Details Berth 1 Berth 2 Berth 3 Berth 4Design vessel minimum20,000 tonnesDesign vessel maximum220,000 tonnesTop of front (seaward) rail+17.98 m LATNumber of berthingdolphins18 17Number of mooring3 plus 1 shared with B1 and4dolphinsB2Distance between extremeberthing dolphins662 metres 676 metresDistance between extrememooring dolphins843 metres 843 metresMinimum depth at berth 19.6 m LAT 19.6 m LAT 19 m LAT 19 m LATMaximum allowable speedof approach230 mm/secChannel depthMinimum 14.8 m LATNon channel manoeuvringdepthMinimum 12.80 m LATMaximum predicted springtide7.14 mWater density range 1.016 to 1.025Note: This information was correct as at December 2012 (Source: DBCTM).

P o r t o f H a y P o i n t P o r t H a n d b o o k Page | 11Hay Point Coal Terminal −BerthDepthBerthLengthBerth Pocket(L X W)Max DwtHPCT #1 16.5 m 203.6 m 342.9 x 60.96 x16.6 m 180,000tonnesHPCT #2 16.7 m 188.7 m 365.7 x 60.9 x 16.7 m 230,000tonnesMax Air Draft AtLat23 m (minustide height)24 m (minustide height)Note: These figures were correct as at December 2012 (Source: BHP Billiton).7.5 Ship operating limitsThe ballast condition should have the propeller fully immersed with maximum trim2.5 m by the stern. Trim by the head is unacceptable.There are no restrictions on time. Berthing and departure times are managed by theVTS centre on behalf of the Regional Harbour Master. All berthings/departures remainat the discretion of the Regional Harbour Master with regards to weather conditions.Engines must not be immobilised whilst alongside except under special circumstancesand with the approval of the Regional Harbour Master.Unberthing is subject to the state of tide and draft complying with the Regional HarbourMaster’s business rules.Minimum under keel clearance of 1.5 m of draught to be maintained while berthed(Transport and Main Roads 2012).7.6 Departure channelA departure channel has been established with a design depth of 14.7 m at lowestastronomical tide (LAT) (Transport and Main Roads 2009), with some further work stillremaining to achieve the targeted depth of 14.9 m. This information can be confirmed bychecking the Notices to Mariners: http://www.msq.qld.gov.au/Notices-to-mariners.aspx formost current depth information.7.7 Depths of waterSee tables on previous page for information on depths of water. Please check the latestNotice to Mariners for the Port of Hay Point at http://www.msq.qld.gov.au/Notices-tomariners.aspxfor the most current depth information.7.8 PilotageThe Transport Operations (Marine Safety) Act 1994 specifies that, unless a current PilotageExemption Certificate (PEC) is held by the Master of a ship, pilotage is compulsory for:a ship that is 50 m or more;a vessel towing another vessel where the combined length of the vessels is 50 m ormore;a ship whose owner or Master asks for the services of a pilot; ora ship whose Master is directed by the Regional Harbour Master to use the services ofa pilot (Transport and Main Roads 2009).There are no pilotage exemptions issued for Hay Point for trading vessels.

P o r t o f H a y P o i n t P o r t H a n d b o o k Page | 138.0 SERVICES – OPERATION8.1 Application to BerthAn ‘Application to Berth’ form must be received by Hay Point VTS and either DBCT or HPCTno later than 48 hours before the vessel’s estimated pilot boarding time. The ship’s agent willsend a blank ‘Application to Berth’ form to the vessel seven to ten days before their arrival.This ensures up-to-date documents are always used.Contact your ship’s agent for the latest information on berthing applications at either DBCT orHPCT.8.2 BunkeringThere are no bunkering services available.8.3 Cargo completionVessels must vacate the berth subject to tidal conditions. Call on VHF Channel 16 and workon VHF Channel 6.8.4 CommunicationsPilot vessel and tugs call on VHF Channel 16 and work on VHF Channel 13.8.5 Cyclone ProceduresDetailed cyclone procedures are provided in the NQBP Emergency Response Plan and areconsistent with the Maritime Cyclone Contingency Plan for the Port of Hay Point which isissued by MSQ. Alert phases in the port provide a guide for action as a cyclone or severeheavy weather approaches an area. All cyclone-related responses are managed andcommunicated by the Regional Harbour Master. All messages/instructions to shipping will beannounced by the Regional Harbour Master over VHF Channel 16.8.6 Electrical PowerThere is no shore power connection available.8.7 Emergency ServicesNQBP has developed an Emergency Response Plan that covers situations such as cyclones,marine incidents, bomb threats, fire, explosion or fatalities. Copies of the Response Plan areheld at NQBP’s office in the port, by the Regional Harbour Master in Mackay and by anumber of port users and other key agency contacts.Where a non-marine incident is caused through the activities of a port user on port land, theinitial response is the responsibility of the port user. NQBP and Hay Point VTS can becontacted on VHF 16 and they will coordinate the required response based on proceduresdetailed in the NQBP Emergency Response Plan for the Port of Hay Point. For localemergency services telephone 000 and specify if fire, ambulance or police are required.8.8 Estimated Time of Arrival (ETA) NoticeAll agents, owners or masters are required to complete arrival and departure informationdirect into QSHIPS (http://www.qships.transport.qld.gov.au).

P o r t o f H a y P o i n t P o r t H a n d b o o k Page | 148.9 Final QuantityFor the latest information on final quantity, contact the ship’s agent.8.10 Fresh WaterThere is no fresh water available from the wharf as there are no facilities.8.11 FuelFacilities for fuel are not available at Hay Point.8.12 Gangway/Deck WatchmenThe shiploader gangway is used and the ship’s crew is used as watchmen.8.13 Waste and Garbage DisposalWaste facilities are available onshore. However, collection of tank washing slops, oily bilgewater and oily mixtures containing chemicals and oil sludge cannot be arranged.Garbage disposal is available through JJ Richards who provides a service for the collection ofgarbage, sewage and quarantine waste. JJ Richards can be contacted on telephone number+61-7-4952 3555 (Transport and Main Roads 2009).8.14 ShiploaderDalrymple Bay Coal TerminalShiploader Details Berth 1 Berth 2 Berth 3 Berth 4Loading rate7200 tph 8650 tphMaximum operating wind speed72 kphMaximum reach of chute from front rail 41.5 metres 43.0 metresFender face from front rail7.5 metresMaximum reach of chute from fender face 34.0 metres 35.5 metresShuttle travel 21.7 metres 23.2 metresShiploader longitudinal travel 622 metres 633 metresHighest boom working position+12 degreesLowest boom working position -4 degrees -6 degrees* Shiploader air draft 28.5 metres less height of tide^ Initial shiploader lowering clearance22.7 metres less height of tideCyclone securityTie down to strong pointNote: This information is correct as at December 2012 (Source: DBCTM).

P o r t o f H a y P o i n t P o r t H a n d b o o k Page | 15Hay Point Coal Terminal Shiploader 1TypeDesign rate maximum capacityLength of travelBoom operating rangeMaximum outreach from fender lineHeight above datum (+ 120)(air draft)Travel speedTravelling gantry with luffing boom6,000 tonnes/ph189 m+ 16 o to 0 o26.5 m23 mvariable from 3 m/min to 30 m/minNote: This information is correct as at December 2012 (Source: BHP Billiton).Hay Point Coal Terminal Shiploader 2TypeDesign rate maximum capacityLength of travelBoom operating rangeMaximum outreach from fender lineHeight above datum (+ 120) (airdraft)Travel speedShiploader with rail mounted shuttles6,000 tonnes/ph191 mN/A – rail mounted shuttles extendhorizontally29 m24 mvariable from 3 m/min to 30 m/minNote: This information is correct as at December 2012 (Source: BHP Billiton).8.15 RailTrains have a coal-carrying capacity of up to 10,000 tonnes which is delivered to theterminals via bottom dump train receival systems. Depending on the terminal, once the coalleaves the rail wagons, it is conveyed into the stockyard where rail-mounted stackerreclaimers stack the coal into either dedicated stockpiles or cargo assembly stockpiles, ordirect to the vessel when product type and quality allow.8.16 Loaded TonnageLoaded tonnage is calculated on draft survey. For specific information on loaded tonnage atDBCT or HPCT, contact the ship’s agent.8.17 Line BoatsThere are line boats available at Hay Point for berthing operations.

P o r t o f H a y P o i n t P o r t H a n d b o o k Page | 168.18 Port Notices/Port Rules and ChargesPort notices regulate the business operations of the port. This reference document containsinstructions for the orderly conduct of business and public safety in the Port of Hay Point.Copies of the Port Notices are displayed at the Hay Point administration building on HoryuMaru Drive, Hay Point and are also available for downloading fromhttp://www.nqbp.com.au/hay-point/.In addition, this document outlines the process for handling dangerous goods. A person incharge of dangerous goods who proposes to store, handle, carry, use, transport or otherwisedeal with any dangerous goods within the port, must notify in a form approved by NQBP’sChief Executive Officer at least two working days before the date on which it is anticipated thedangerous goods will enter the port.Contact NQBP Hay Point office by telephone on +61-7-4956 3111 or emailbkemp@nqbp.com.au for the latest information on port notices for Hay Point.8.19 Stowage FactorFor the latest information on stowage factor at either DBCT or HPCT, contact the ship’sagent.8.20 Pratique/Health RegulationsHay Point is a proclaimed Australian first port of entry and therefore all overseas arrivingvessels or installations are required to give prescribed information (pratique status of yourvessel) to the Maritime National Coordination Centre (MNCC). You are required to completea Pre-Arrival Report for Vessels (QPAR) and submit it to the MNCC by emailingMaritimeNCC@daff.gov.au. If you are in Australia, phone 1300 004 605 or if you are outsideAustralia, phone +61 8 8201 6185, with the help of your agent.The information must be submitted on the QPAR no less than 12 hours, and no more than 96hours prior to the Estimated Time of Arrival (ETA) of the vessel or installations at anchorageor berth. Once forwarded to the MNCC, the information supplied on the QPAR will beassessed by a Quarantine Officer (QO). The QO will then issue the Vessel Master, throughthe Shipping Agent, with a Quarantine Approval to Berth (ATB) which lists Quarantinedirections placed on the vessel or installations.8.21 Oil Spill ProceduresFor oil spill incidents, NQBP has a first strike response role in all of its ports. The first strikerole is typically considered to be around the first 12 hours of the response after which outsideresources are provided by MSQ to take over the response.The first strike response will be under the direction of the MSQ Regional Harbour Master.The most senior port operations officer in each port will act as team leader in the responseunder the direction of MSQ, unless an MSQ person assumes this role.NQBP’s obligations for first strike response are defined in the Oil Pollution First StrikeResponse Deed signed with MSQ for each port.NQBP is responsible for providing trained personnel and equipment for this first strikeresponse. The number of personnel and equipment is defined in the deed of agreement foreach port. Personnel in the first strike response team can include local NQBP staff, plusother locals who have been appropriately trained. NQBP is responsible for maintaining the oilspill equipment in a fit state for use.

P o r t o f H a y P o i n t P o r t H a n d b o o k Page | 17In the event of an oil spill, immediately notify the Regional Harbour Master and NQBP’s HayPoint office:Regional Harbour MasterNQBP’s Hay Point officePhone: +61-7-4944 3700 Phone: +61-7-4956 3111 or 0409 279 376After hours phone: +61-7-4956 3489 After hours phone NQBP’s 24 hour number:+61-7-4955 51078.22 RepatriationRepatriation can be arranged through contact with the ship’s agent.8.23 RestrictionsAccess to the wharf and loading plant is restricted. Persons requiring access, crew membersor visitors, must wear safety hard hats, safety shoes, adequate eye protection and complywith all safety regulations.Pedestrian access along the wharf approach is not permitted. Special authorisation isrequired for private vehicles and visitors within the port for wharf access. Access to theremainder of the port site is strictly forbidden.8.24 Seaman’s ClubThe Stella Maris Seafarers Centre is located at 43 Brisbane Street, Mackay. The Centre canbe contacted via telephone +61-7-4953 4038 or mobile 0417 619 015.8.25 Ship’s ChandlerThe chandler will attend the vessel if necessary. Bonded stores are also available. See portservice providers for contact details.8.26 Shore LeaveThe crew is permitted to go ashore after receiving Immigration and Customs clearance. Theagent can arrange a minibus service to Mackay and return.8.27 Time ZoneTime is Eastern Standard Time and equates to G.M.T + 10 hours. All ETA and othermessages should be made in local time.8.28 De-BallastingVessels must adhere to Australian Quarantine and Inspection Services (AQIS) ballastrequirements as outlined in Services – Quarantine.De-ballasting should be carried out without causing delays to loading. Where this is notpossible, it should be indicated in the Initial Advice to DBCT, prior to arrival at what point thevessel will stop loading. This will assist DBCT in planning the optimum use of the loadingfacilities.

P o r t o f H a y P o i n t P o r t H a n d b o o k Page | 18The Terminal requests that wherever possible, the vessel’s duty officer should give aminimum of one hour’s notice for unscheduled loading stoppages and provide an estimate ofthe duration of the stoppage. When loading has ceased for de-ballasting or a vesselbreakdown, the Terminal requests that the vessel’s duty officer gives a minimum of onehour’s notice of intention to resume loading to allow conveyors to be prepared and filled toallow resumption of loading at the requested time.DBCT may, at its discretion, schedule pre-load de-ballasting to assist with maximisingterminal operations and vessel loading performance.9.0 PORT SECURITYAs Hay Point is a security regulated port under the Maritime Transport and Offshore FacilitiesSecurity Act 2003, NQBP has an approved whole of port Maritime Security Plan. Eachterminal has responsibility to maintain and manage its own facility security plan. All plans areofficially approved by the Office of Transport Security and audited on a regular basis.Under International Maritime Organisation (IMO) legislation there is a procedure ships mustfollow when entering the port. Before entering the Port of Hay Point, the ship’s Master mustreport the following information directly to NQBP or via their ship’s agent:International Ship and Port Facility Security Code (ISPS) compliance number;current ship security level or any change to the ship security level while in port;ship security officer contact details;list of expected visitors/contractors;nominated providore;crew list and identification; and

P o r t o f H a y P o i n t P o r t H a n d b o o k Page | 19any security incident (as defined under the ISPS code or Maritime Transport SecurityLegislation) while in port.For more information on security requirements at Hay Point, please click on the following link:http://www.nqbp.com.au/security-safety/.9.1 NQBP ContactsSenior Manager CommercialPort Supervisor(Hay Point)Manager Port Operations and Security(Port Security Officer)Emergency Response24 hours – 7 daysGary RichesPhone: +61-7-4969 0767Mobile: 0419 775 623Email: griches@nqbp.com.auBrenda KempPhone: +61-7-4956 3111Mobile: 0409 279 376Email: bkemp@nqbp.com.auGrahame MarwoodPhone: +61-7-4955 8174Mobile: 0429 064 402Email: gmarwood@nqbp.com.auNQBP Duty OfficerPhone: +61-7-4955 510710.0 TERMINAL OPERATORS10.1 Key DBCTM ContactsDBCT Management Pty Ltd(DBCT Terminal Lessee)Level 15 Waterfront Place1 Eagle StreetBrisbane Qld 4000Phone: +61-7-3002 3180Fax: +61-7-3002 3101Greg SmithChief Executive OfficerPhone: +61-7-3002 3120Fax: +61-7-3002 3100DBCT Pty Ltd(Terminal Operator)Port Facility Security Officer (PFSO)Deputy PFSOPhone: +61-7-4943 8444Fax: +61-7-4956 3353Web: www.dbct.com.auJohn BlakePhone: +61-7-4943 8352Mobile: 0429 990 546Email: john.blake@dbct.com.auSean McLeanPhone: +61-7-4948 8433Mobile: 0409 590 925Email: Sean.McLean@dbct.com.au

P o r t o f H a y P o i n t P o r t H a n d b o o k Page | 2010.2 Key HPCT ContactsHay Point Services Phone: +61-7-4943 5222Fax: +61-7-4956 3421Terminal ManagerPort Facility Security OfficerPeter HanrahanPhone: +61-7-4943 5201Mobile: 0418 366 557Email: peter.f.hanrahan@bmacoal.comGreg O’SullivanPhone: +61-7-4943 5243Mobile: 0400 779 300Email: greg.g.o’sullivan@bmacoal.com11.0 SHIPPING CONTACTS11.1 Shipping Agents11.1.1 Hetherington Kingsbury Shipping (Mackay) – McArthur Shippingand Agency Co Pty LtdLevel C120 Wood StreetMackay Qld 4740PO Box 39Mackay Qld 4740Phone: +61-7-4957 5246Fax: +61-7-4957 5276Email: mackay@hksa.com.au11.1.2 Inchcape Shipping ServicesUnit 2105 Alfred StreetMackay Qld 4740PO Box 54Mackay Qld 4740Phone: +61-7-4953 3155Fax: +61-7-4953 3120Email: Mackay@ISS-Shipping.com

11.1.3 LBH AustraliaSuite F, Courts Corner142 Nebo RoadMackay Qld 4740PO Box 6276Mackay Mail Centre Qld 4741P o r t o f H a y P o i n t P o r t H a n d b o o k Page | 21Phone: +61-7-4944 0566Fax: +61-7-4944 1252Email: mackay@lbhaustralia.com11.1.4 Monson Agencies Australia Pty LtdSuite 30345 Victoria StreetMackay Qld 4740PO Box 156Mackay Qld 4740Phone: +61-7-4957 3860Fax: +61-7-4957 6824Email: mackay@monson.com.auWeb: www.monson.com.au11.1.5 Wilhelmsen Ships ServicePort Control BuildingHoryu Maru DriveHay Point via Mackay Qld 4740M.S. 283Hay Point via Mackay 4740Phone: +61-7-4956 3666Fax: +61-7-4956 3555Email: wss.mackay@wilhelmsen.com11.2 Marine Pilots11.2.1 Maritime Safety Queensland (MSQ)Pilotage ServicesSuite 16 Mount Pleasant Plaza73 Phillip StreetMount Pleasant Qld 4740PO Box 8018Mount Pleasant Qld 4740Acting Manager Pilotage Services - Philip PalmerPhone: +61-7-4965 6444Mobile: 0419 776 185General Phone: +61-7-4965 6400General Fax: +61-7-4965 6465

P o r t o f H a y P o i n t P o r t H a n d b o o k Page | 2211.3 Towage Operators11.3.1 Daltug Pty Ltd(services DBCT)Phone: +61-7-4956 3411Fax: +61-7-4956 3242Email: daltug@daltug.com.au11.3.2 Teekay Shipping(services HPCT)Phone: +61-7-4956 3355Fax: +61-7-4956 3365Email: _officehaypoint@teekay.com11.4 Providores11.4.1 Southern Cross Marine Supplies NQ38 Enterprise StreetMackay Qld 4740Phone: +61-7-4952 5377Fax: +61-7-4952 5416Mobile: 0412 839 008Email: mackay@scms.com.au11.5 Commercial diving11.5.1 Pacific Marine Group11-15 Sandspit DriveSouth Townsville Qld 4810PO Box 1155Townsville Qld 4810Phone: +61-7-4724 2200Fax: +61-7-4724 2208Email:info@pacificmarinegroup.com.auWeb:www.pacificmarinegroup.com.au11.6 Electronic, Communication and Navigation Repairs11.6.1 Seabourne Electronics Pty Ltd1/125 Boundary StreetTownsville Qld 4810Phone: +61-7-4771 4210Mobile: 0418 885 489 or 0424 702 329Email:seabourne@ozemail.com.au

11.7 StevedoresP o r t o f H a y P o i n t P o r t H a n d b o o k Page | 2311.7.1 Integrated Stevedoring Services266 Ramsay School RoadCambooya Qld 4350Contact:Mike PurcellPhone: 0428 871 922Email:mikepurcell@ozemail.com.au11.7.2 Northern Stevedoring Services (NSS)Port of MackayPhone:Fax:+61-7-4955 6975+61-7-4955 6587Email:mackay@nsspl.com.auWeb:www.nsspl.com.au12.0 REGIONAL HARBOUR MASTER CONTACTPO Box 10085Mt Pleasant Qld 4740Telephone: +61-7-4944 3700Facsimile: +61-7-4944 3790Email:zainol.r.ahmad@msq.qld.gov.auAfter hours emergency: +61-7-4956 348913.0 GOVERNMENT AND AGENCY CONTACTS13.1 Australian Maritime Safety Authority (AMSA)82 Northbourne AvenueBraddon ACT 2612GPO Box 2181Canberra ACT 2601Website:www.amsa.gov.auShipping Emergencies or Major Oil PollutionRescue Coordination Centre – Australia (a division of AMSA)Phone:+61-2-6230 6811 (24 hours)1800 641 792Ship Reporting (AUSREP – 24 hours)Phone: +61-2-6230 6880Marine IncidentsUnder section 19 of the Transport Safety Investigation Act 2003 any incident involving a shipin Australian waters including:breakage of gear or injury to any person during cargo work;damage or defect to ship, machinery or equipment;

P o r t o f H a y P o i n t P o r t H a n d b o o k Page | 24 peril or a close quarters situation; stranding or disappearance; death, serious injury or a dangerous occurrence; or a birthmust be reported to AMSA. Contact AMSA to obtain copies of the correct paperwork.Submit reports by fax:Email:+61 2 6230 6868 or 1800 622 153 orReports@amsa.gov.au13.2 Department of Agriculture, Fisheries and Forestry(DAFF)(formerly Australian Quarantine and Inspection Service [AQIS])North East RegionCustoms HouseMulherin DriveMackay Harbour Qld 4740PO Box 1517Mackay Qld 4740Phone: +61-7-4955 9600Fax: +61-7-4955 9699Email: biosecurity.mackay@daff.gov.au13.3 Department of Infrastructure and TransportGPO Box 594Canberra Act 2601General Enquiries:Phone: +61-2-6274 7111Fax: +61-2-6257 2505Internet: http://www.infrastructure.gov.au/transportReporting of security incidents:Phone: 1300 307 28813.4 Maritime Safety Queensland (MSQ)14 Discovery LaneMt Pleasant Qld 4740PO Box 10085Mt Pleasant Qld 4740Phone: +61-7-4944 3700Fax: +61-7-4944 3790Marine incidents/marine pollution (after hours)Phone: +61-7-4956 3489