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Internet Business Banking Service Agreement - Union Bank

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(d) Payment Authorization and Remittance -- By providing the <strong>Service</strong> with names and account information ofPayees to whom you wish to direct Payments, you authorize the <strong>Service</strong> to follow the Payment Instructionsthat it receives through the Site. In order to process Payments more efficiently and effectively, the <strong>Service</strong> mayedit or alter Payment data or data formats in accordance with Payee directives.When the <strong>Service</strong> receives a Payment Instruction, you authorize the <strong>Service</strong> to debit your Payment Account andremit funds on your behalf so that the funds arrive as close as reasonably possible to the Arrive By datedesignated by you. You also authorize the <strong>Service</strong> to credit your Payment Account for Payments returned to the<strong>Service</strong> by the United States Postal <strong>Service</strong> or Payee, or Payments remitted to you on behalf of anotherauthorized user of the <strong>Service</strong>.The <strong>Service</strong> will attempt to make all your Payments properly. However, the <strong>Service</strong> shall incur no liability andany liability for failure to complete a transaction (as described in Section 25) shall be void if the <strong>Service</strong> isunable to complete any Payments initiated by you because of the existence of any one or more of the followingcircumstances:i. If, through no fault of the <strong>Service</strong>, your Payment Account does not contain sufficient funds tocomplete the transaction or the transaction would exceed the credit limit of your overdraft account;ii. The Payment processing center is not working properly and you know or have been advised by the<strong>Service</strong> about the malfunction before you execute the transaction;iii. You have not provided the <strong>Service</strong> with the correct Payment Account information, or the correctname, address, phone number, or account information for the Payee; and/or,iv. Circumstances beyond control of the <strong>Service</strong> (such as, but not limited to, fire, flood, or interferencefrom an outside force) prevent the proper execution of the transaction and the <strong>Service</strong> has taken reasonableprecautions to avoid those circumstances.Provided none of the foregoing exceptions is applicable, if the <strong>Service</strong> causes an incorrect amount of funds tobe removed from your Payment Account or causes funds from your Payment Account to be directed to a Payeewhich does not comply with your Payment Instructions, the <strong>Service</strong> shall be responsible for returning theimproperly transferred funds to your Payment Account, and for directing to the proper Payee any previouslymisdirected transactions, and, if applicable, for any late Payment related charges.(e) Caution Regarding Tax Payments -- We discourage you from using the <strong>Service</strong> to pay federal, state or localtax agencies. Those agencies frequently require that coupons accompany Payments, which cannot be donethrough the <strong>Service</strong>. For this reason, unless the <strong>Bank</strong> made an error in scheduling a Payment, the <strong>Bank</strong> will notbe liable for penalties, interest or other damages of any kind to tax agencies.(f) Disconnected Online Session -- If you are disconnected from the <strong>Service</strong> before you log out, we recommendthat you log back onto the <strong>Service</strong> to verify that the Payments or transfers you scheduled appear on your“Pending Payments” or “Pending Transfers” screen. If a scheduled Payment or transfer is missing, call us at 1-800-238-4486. Do not reissue any Payment requests made during the interrupted session unless we advise youto do so. Otherwise, a duplicate Payment could result. You authorize us to pay any duplicate Payments youissue. We will not be responsible for any Payee's refusal to return any duplicate Payments issued by you.(g) Rejected Payment Requests – We may reject a Payment request if it appears to be fraudulent or erroneous.A Payment request may also be refused if there is any uncertainty regarding the transacting party's authority toconduct the transaction, or if there is any dispute or uncertainty regarding the ownership or control of thePayment Account. We reserve the right to reject your Payment request if profane, abusive, or threateninglanguage is used in your instruction. Use of such language may result in cancellation of the <strong>Service</strong>.(h) Insufficient Funds --

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