Internet Business Banking Service Agreement - Union Bank

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11. USER RESPONSIBILITY FOR ONLINE SECURITY. To sign on to the Service, you are required to input a User IDand password. After initial online setup, you will be required to select your own password. To help safeguardyour security, you should change your password frequently. Your password can be changed within the Service.Do not write your password anywhere or store it on your computer. If you forget your password, use theForgot Password process in the Service or call us at 1-800-238-4486 to regain access. You should never includeyour password in any oral, written, faxed, or email communication with us or anyone. No Union Bank employeewill ever ask you for your password.You acknowledge that maintaining confidentiality of the Activated Account is your responsibility. You agree tomaintain your account information and online User ID and password in strict confidence in order to preventunauthorized access to your accounts and the Service. You further agree to immediately notify us of anyunauthorized use, or potential unauthorized use, of the Service or Activated Account, or of any suspicious orunexplained activity in the Activated Account. You acknowledge that anyone with whom you share or whootherwise uses your User ID and password will have access to your Activated Accounts for all purposes,including making withdrawals and placing trades, regardless of ownership of such accounts. You furtheracknowledge that you will be responsible for any access to and from an Activated Account for any purpose.12. BALANCE AND TRANSACTION INFORMATION. You can use the Service to obtain balance and transactioninformation about your Activated Accounts. Ledger Balance and Available Balance shown are defined in theapplicable Account Agreement. In addition, information about deposits which have not yet posted is available.Balance and transaction information provided to you as part of the Service is not the official record of youraccount or its activity. Your account statement, furnished to you by us in electronic or paper format, is theofficial record. Balance and transaction information is generally updated regularly, but is subject to adjustmentand correction and therefore should not be relied upon by you for taking, or not taking, any action.If you overdraw your checking account and you have deposit account overdraft protection, the credit to yourchecking account will appear on the day the checking account is overdrawn, and the debit to your savingsaccount will not appear until the following day. This means that your savings account balance will be overstatedby the transfer amount for one day. If a transfer exceeds the available credit on your Cash Reserve or overdraftprotection line or business line of credit, the funds will appear in the account to which you transferred them,but will not be available for withdrawal. The transfer may be reversed the following Business Day.13. ACCOUNT STATEMENTS. You may obtain periodic statements for your Activated Accounts either onlinewithin the Service or in paper format delivered by postal mail. You agree to receive statements online for allaccounts eligible for online statements in the Service. You may change or indicate your preference by selectingthe applicable choice within the Service or by contacting us at 1-800-238-4486. Online statements contain thesame information as a paper statement, in addition to access to images of the front and back of paid checksand deposit slips. If you choose to receive statements online, we will notify you electronically when astatement is available for viewing within the Service. Each such electronic “statement ready” notice shall bedeemed sent to, and received by, all account owners on the day we send it. You agree to contact us promptly ifyou do not receive your online statement for any reason.Online account statements, including images of the front and back of paid checks and deposit slips, will beavailable for 7 years after date of delivery. You may print the documents or save them to your computer. If youencounter difficulty saving or printing the online statement or images of supporting transactions, contact us at1-800-238-4486 for a paper copy of the documents. You can terminate online statement delivery for any of
your Activated Accounts at any time by changing your statement delivery preference to “Paper StatementOnly” within the Service or by calling us at 1-800-238-4486. A fee to receive a paper statement may apply. Seethe applicable Account Agreement.We will make statements for your Activated Accounts available to you as required by law or upon request. Wemay stop making statements available at any time without notice in such circumstances as when your accountbecomes inactive, in default, in overdraft, or in similar circumstances.14. ONLINE BILL PAYMENT. Our Online Bill Payment Service (the “Service”) allows you to schedule billpayments through the Service seven days a week. Through the Service you can:• Pay bills to merchants, institutions, or individuals with a U.S. address, and on your Union Bank creditcard and loan accounts including same-day payments for certain payees (Same day payments onlyavailable in New Union Bank Bill Pay System)• Receive eBills for many of your payees (eBills available in Bill Pay System B and in New Union Bank BillPay System)• Set up payments to be made on a recurring basis• Make transfers, or set up automatic transfers, to and from your Union Bank Activated Accounts(e.g. transfers from your Union Bank checking account to your Union Bank loan or line of creditaccount).(a) Payment Account -- Each time you make an Online Bill Payment (“Payment”), you must indicate theActivated Account from which you wish the Payment to be made (the "Payment Account"). The Service is notavailable for certain types of accounts. Refer to the applicable Account Agreement for details. You may use theService as a means to transfer funds between Activated Accounts (e.g. transfers from your Union Bank checkingaccount to your Union Bank loan or line of credit account). Except in the case of a Union Bank credit cardaccount, when a Union Bank account is added as a payee, it will be immediately accessible to you as a “Pay to”or “Transfer to" account within the Service.(b) Payment Method – A "Payee" is a person or business you are paying. You can designate Payees only withU.S. addresses. We may refuse to accept certain parties as Payees or may delete Payees from our system if youdo not transfer funds to them for an extended period of time.Bill System A: We will complete your Payment by transferring funds electronically from the Payment Account tothe Payee, or by mailing or otherwise delivering an Official Check (a Bank cashier’s check) payable to the Payee.Bill Pay System B & New Union Bank Bill Pay System: A third party service provider (“Service Provider”) willcomplete your Payment by transferring funds electronically from their corporate account to the Payee, or bymailing or otherwise delivering a Corporate/Paper Check payable to the Payee, drawn on their corporateaccount, to render Online Bill Pay services on your behalf. In some cases, the third party service provider willsend laser drafts drawn directly on your Payment Account to your Payee.(c) Timing and Scheduling Your Payments -- To allow time for the payee to receive your payment, you mustschedule the payment sufficiently in advance to allow for processing and delivery time. The required advancetime for a particular payment is indicated within the Online Bill Payment screens.The day by which the Payee indicates Payment is due is the "Due Date." We recommend that you do notschedule the Payment to be made during a grace period that your Payee grants between the Due Date and the
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Internet Business Banking Service Agreement - Union Bank

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