Internet Business Banking Service Agreement - Union Bank

Business Days after we complete our investigation. You may ask for copies of the documents that we used inour investigation.For Business Accounts Only:Telephone us at 1-800-238-4486, or write to us at Union Bank, P.O. Box 2327, Brea, CA 92822-2327 as soon asyou can if you think your statement or receipt is wrong or if you need more information about a transfer listedon the statement or receipt.We will need all of the following information:• Your name• Account number• Date, type, and dollar amount of the transaction or suspected error• Your ATM Card or Debit Card number, if applicable• Description of the problem• A clear explanation of why you think there is an error or why you need more information about thetransaction.• Upon request, a Written Statement of Unauthorized Debit.We must hear from you no later than 60 days after we mailed, delivered, or otherwise made available to youthe first statement on which the error or problem appeared. If you do not notify us within 30 days after thefirst statement that shows these transactions was mailed, delivered, or otherwise made available to you, theaccount balance indicated on your statement will be considered correct, and we will have no furtherresponsibility or liability to you with respect to such statement and the electronic transactions reflectedtherein. If you notify us by phone or in person, we may require that you send us your complaint or question inwriting.These procedures do not apply to disputes with a merchant about the quality or delivery of goods or servicesyou authorized and/or purchased using your ATM Card, Debit Card, electronic check, or other electronictransaction. You must settle the dispute directly with the merchant.32. REPORTING UNAUTHORIZED TRANSACTIONS. If you believe your password or personal information hasbeen lost, stolen, or discovered by another person, or that someone has transferred or may transfer moneyfrom your account without your permission, call us at 1-800-238-4486 or write to us at: Union Bank, P.O. Box2327, Brea, California, 92822-2327.33. ONLINE PRIVACY. Consumers only: For information about how we gather, use, and secure yournonpublic personal information, see Union Bank’s current Privacy Policy and statement of Online PrivacyPractices at www.unionbank.com/privacypolicy.34. NON-USAGE OF SERVICE. Following 60 or more consecutive days of inactivity, we reserve the right, at ourdiscretion, to require re-acceptance of this Agreement, require confirmation of user information such as emailaddress, require reset of security settings such as password, discontinue any fee discounts or waiversassociated with use of the Service, and/or terminate the Service.35. CANCELING THE SERVICE. You may cancel the Service by sending a written notice to Union Bank, P.O. Box2327, Brea, CA 92822-2327, or by telephoning us at 1-800-238-4486. We strongly suggest that you cancel all