Amdocs Compact Convergence Brochure

CONVERGENCE DOESN’T HAVE TOBE COMPLEX. IT CAN BE SIMPLE TOIMPLEMENT AND FAST TO MONETIZEToday the term convergence is very likely to be associatedwith “innovative offerings” and “cost reduction”, somethingall service providers strive to attain. But… many operators arestill challenged by its tremendous complexity, the potentialof endless costs and the most efficient method to reach theirconvergence goals.Unlike “full blown” converged Business Support Systems (BSS) solutions thatcost tens of millions of dollars and have long implementation schedules, AmdocsCompact Convergence is specifically designed for operators with up to 6 millionsubscribers. This uncomplicated solution delivers fast implementation and time tomarket capabilities at an attractive and affordable cost.2 AMDOCS COMPACT CONVERGENCE

Significant value delivered in a compact solutionAmdocs Compact Convergence is a real-time convergedbilling and service delivery solution, designed specifically forservice providers with up to 6 million subscribers and MobileVirtual Network Enablers/Mobile Virtual Network Operators(MVNEs/MVNOs). These service providers can now enjoy afield-proven and mature product that delivers convergence in asimple and unified manner, from system setup and integrationto ongoing operations. Its smart design as well as advancedconfiguration tools control all aspects of the system, whilecombining reliable services and reduced cost of operation todeliver superior return on investment.Optimized for operations that require a turnkey, holisticsolution, Amdocs Compact Convergence is a unique solutionthat offers significant value. With pre-integrated BSS and aService Delivery Platform, it provides the flexibility and versatilityservice providers need. Using simple configuration tools, theService Delivery Platform supports end-to-end operationalchanges, enabling quick and successful execution.Amdocs Compact Convergence is delivered with proven builtinbusiness processes and best practices, including:• Customer Orders Product• Customer Has a Question / Request / Complaint• Product Life Cycle• Bill Day Arrives• Customer PaysAMDOCS COMPACT CONVERGENCE 3

Support multiple lines of business with easeAmdocs Compact Convergence is built on a genuine converged architecture forvirtually effortless delivery of converged offerings and payment methods. It cansupport all lines of business (LoBs) initially, or can be expanded in a step-by-stepmanner as new requirements arise.Extraordinary value delivered through singularity• Single Service Creation Environment – a unified service and process design toolthat controls all of the logic behind business processes, such as ordering,provisioning, billing, and more.WIRELESSWIRELINE• Single Catalog – all offerings are defined in a unified product catalog, with creativebundling capabilities and price plans.• Single Rater – a unified rating engine for online and offline events, providesseamless billing of all service types.• Single Process Manager – a unified workflow engine that runs all businessprocesses and provides insights on operations effectiveness.AMDOCS COMPACT CONVERGENCE• Single Resource Manager – manages all resources, physical and logical, in aunified manner for seamless association with various services.“The Amdocs Compact Convergence suite helps us operate more efficientlyand cost effectively, and meet our customers’ competitive goals to offer lowcostmobile phone services.”Arkadi Panitch, CEO, EffortelIPTVISP4 AMDOCS COMPACT CONVERGENCE

Convergence made simple1. Simple to setupDesigned from day 1 to support fast and simple deployment ofpostpaid, prepaid and hybrid billing systems, Amdocs CompactConvergence is equipped with deployment tools that require justa small staff. In some cases the system has been deployed bya single engineer! Even in more involved implementations thathave complex requirements, systems can be fully functional injust 3-4 months.2. Simple to operateThe Amdocs Compact Convergence’s interfaces turnsophisticated rating and network configurations into small,intuitive operations that are housed in applications with a similarlook and feel. In addition to supporting today’s billing features,the interfaces ensure straightforward configuration adjustmentsto support future needs. The applications’operational tools automate business processes, requiringintervention only in the case of exceptions, making thesystem easy to use and inexpensive to operate. Thedashboards and reporting tools simplify issue identificationand the verification and debugging tools support changesimulation, so that corrections and improvements canbe made before field execution.3. Simple to adopt changesBusiness changes happen all the time – requirements frommarketing, special promotions, creative bundles and more.to-use drag and drop tools and a set of over 400 ServiceIndependent Building Blocks (SIBs) to amend businessprocesses and support new requirements quickly and atlower cost.4. Simple to integrateMost of the functionality provided by Amdocs CompactConvergence is available via Application Programming Interfaces(APIs) for integration with the existing stack. The exposedfunctionality along with Web Service Definition Language (WSDL)lets service providers create their own SIBs and design theirown services.Amdocs Compact Convergence Benefits• Fast time to market for new services and bundles• Future-proof growth platform that supports any service, onany device, on any network• Powerful and flexible Service Creation Environment (SCE)for maximum business agility• Network-connected convergent, real-time charging• Full support for postpaid services, including promotions,bonus and allowance packages• Modular, fully integrated and complete solutionAMDOCS COMPACT CONVERGENCE 5

Amdocs Compact ConvergenceSolution ArchitectureSupporting new MVNOs is fast andeasy with multi-tenancyBusiness ProcessesImplementation & Integration LayerFoundationsAmdocs Compact ConvergenceAmdocs Compact ConvergenceCustomer ManagementCustomer ServiceSelf CareCharging & BillingOrder ManagementProduct CatalogService CreationEnvironmentNetworkLayerBusinessLayerMNVO 1MNVO 2Converged Rating& ChargingAR & InvoicingReal-time Network InterfaceResource ManagerMNVO 3IN & SCPMedia ServerProvisioningMediationMNVO..N• Customer Service Provides a unified customer experience acrossthe call center and self-care channels.• Charging and Billing A converged charging and billing platformthat uses a single rating and charging engine for any service offering.• Real-time Network Interface Provides a real-time connectionto any network technology using all interfaces.Create isolated environments for each MVNO• A single platform supports fully separated MVNOs• Different offerings, pricing, customers, promotions, marketing, etc.• Significantly lower hardware spend• Foundations Provides maximum flexibility with a unified Product Catalog,Workflow Engine and Resource Manager capabilities.Amdocs Compact Convergence suite supports full convergence:• ANY Network/Protocol (GSM, CDMA, WiMax, IMS – ISUP, INAP, SMPP, Diameter)• ANY Service (Voice, SMS, Data, Value Added Services)• ANY Payment Method (Prepaid/Postpaid , Vouchers , Money Transfer)6 AMDOCS COMPACT CONVERGENCE

Effortel Relies on Amdocs CompactConvergence for Fast Launchof Low-Cost ServicesEffortel, one of Europe’s leading MVNE/MVNOs required a fast, affordablesolution to successfully compete withestablished players and to develop newmarkets. Challenged by a saturatedmobile market and traditional mobileoperators with large subscriber bases,Effortel needed to meet the demandsfor global deployment and centralizedinfrastructure, while delivering low-costinnovative mobile phone services andbundled packages.After careful consideration they selectedthe Amdocs Compact Convergencesuite. With its single, centralized,convergent real-time billing and customercare and self-care platform, Effortel canlaunch multiple low-cost mobile servicesin multiple countries. For example,Effortel worked with Carrefour Belgium,the world’s leading multinational retailer,launching its first mobile brand in just amatter of weeks.Succeeding in higly competitive marketsEffortel is now successful in multiplehighly competitive markets. UsingAmdocs Compact Convergence, theymanage a multi-country operation with9 MVNOs running on a single instance.The multi-tenant feature enables Effortelto give each MVNO a unique subscriberexperience, with its own branding,market offering and business processes,while significantly reducing time tomarket for new operations and services,and decreasing total cost of ownership.“To support our customers we have tobe able to think of an idea on Mondayand be able to offer it on Friday andthe Amdocs platform enables us toachieve that… The Amdocs CompactConvergence suite works like a salesmachine – it just sells and sells andsells”.Luidvikas Andriullis, CMO, EffortelAMDOCS COMPACT CONVERGENCE 7

About AmdocsFor more than 30 years, Amdocs has ensured service providers’ success and embraced their biggest challenges. To win in the connected world,service providers rely on Amdocs to simplify the customer experience, harness the data explosion, stay ahead with new services and improveoperational efficiency. The global company uniquely combines a market-leading BSS, OSS and network control product portfolio with value-drivenprofessional services and managed services operations. With revenue of $3.2 billion in fiscal 2012, Amdocs and its 20,000 employees servecustomers in more than 60 countries. Amdocs: Embrace Challenge, Experience Success. For more information, visit Amdocs at www.amdocs.com.Amdocs has offices, development and support centers worldwide, including sites in:THE AMERICAS: ASIA PACIFIC: EUROPE, MIDDLE EAST & AFRICA:BRAZIL AUSTRALIA AUSTRIA ISRAEL SPAINCANADA CHINA CYPRUS KAZAKHSTAN SWEDENCOSTA RICA INDIA CZECH REPUBLIC THE NETHERLANDS UNITED KINGDOMMEXICO JAPAN FRANCE POLAND UNITED ARAB EMIRATES - DUBAIUNITED STATES PHILIPPINES GERMANY RUSSIASINGAPORE IRELAND SOUTH AFRICATAIWANTHAILANDVIETNAMFor the most up-to-date contact information for all Amdocs offices worldwide, please visit our website at www.amdocs.com/corporate.asp.Copyright © Amdocs 2013. All Rights Reserved. Reproduction or distribution other than for intended purposes is prohibited, without the prior written consent of Amdocs. Amdocs reserves the right to revise this document and to make changes in the content from time to time without notice. Amdocs may makeimprovements and/or changes to the product(s) and/or programs described in this document any time. The trademarks and service marks of Amdocs, including the Amdocs mark and logo, Ensemble, Enabler, Clarify, Return on Relationship, Intelecable, Collabrent, Intentional Customer Experience, Cramer andQpass are the exclusive property of Amdocs, and may not be used without permission. All other marks are the property of their respective owners. Created 2/2013