SAM4s SPS-2000 Operators Manual.pdf - Parklandbm.com

Hold/Print HoldThis feature is used in a table service restaurant. It prevents kitchen printer /KVS instructionsfrom being sent immediately after items are registered and stored. For example, an employeeregisters a customer order consisting of appetizers and main course entrees. Without thisfeature, both the appetizer and main course items are sent to the kitchen at the same time.With this feature, the employee can "hold" main course items, which prevents them frombeing sent to the kitchen printer (even thought they are programmed to be sent to a printer).Then, later, the employee can recall the check and print the main course items, so they can beprepared and served when the customer is ready to eat them.A held item is indicated on the display with an 'H' to the left of the item.See P Mode System Options/Tracking File Options to set the following related options:• Option #4: Automatically select held items when a check is recalled, Yes or No.(This flag is to facilitate printing of held items.)• Option #5: Display warning to operator that check(s) have held items whenemployee finalizes any check, Yes or No.When using software version 2.02b or later, see PLU/PLU STATUS GROUP option #46“Hold Automatically” to automatically hold items by group. (For example, you may wish toautomatically hold dessert items when they are first entered.)Hold an Item1. Touch the item you wish to hold.2. Touch the HOLD key. Note that when a main item is held, its condiments orinstructions are also held. Note that an ‘H’ displays next to the held items.3. Store the check by touching the appropriate store check key, i.e. STORE CHK1.80 • Basic Operations SAM4s SPS-2000 Operator Manual v1.13