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LM2a: Understanding professional supervision practiceLearning outcomesThe learner will:Assessment criteriaThe learner can:Evidencerecorde.g. pagenumber &methodAssessorjudgementachievedInitial and date3.2. Explain methods to assistindividuals to deal withchallenging situations.3.3. Explain how conflict may arisewithin professionalsupervision.3.4. Describe how conflict can bemanaged within professionalsupervision.4. Understand how professionalsupervision supportsperformance.4.1. Explain the responsibility ofthe supervisor in setting cleartargets and performanceindicators.4.2. Explain the performancemanagement cycle.4.3. Compare methods that canbe used to measureperformance.4.4. Describe the indicators ofpoor performance.4.5. Explain how constructivefeedback can be used toimprove performance.4.6. Evaluate the use ofperformance managementtowards the achievement ofobjectives.© CACHE 2013 Version 5.0 292

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