TecDoc The unique spare parts database
TecDoc The unique spare parts database
TecDoc The unique spare parts database
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EnglishTHE RIGHT PART FOR YOUR BUSINESS<strong>TecDoc</strong><strong>The</strong> <strong>unique</strong><strong>spare</strong> <strong>parts</strong> <strong>database</strong>
<strong>TecDoc</strong> – the <strong>unique</strong> <strong>spare</strong> <strong>parts</strong> <strong>database</strong><strong>The</strong> main principle of <strong>TecDoc</strong> is to support industry, trade and workshops to ensure the abilityto compete in the independent aftermarket.For the past 18 years, <strong>TecDoc</strong> has been offering anelectronic information system for <strong>parts</strong> identificationfor passenger cars and commercial vehicles to thesales representatives of the independent market.From the standardisation to the efficiency increaseOn 20th January 1994, <strong>TecDoc</strong> was founded by agroup of influential suppliers in close cooperation withthe <strong>parts</strong> trade, represented by the Association forSpare Parts (GVA). Based in Cologne, <strong>TecDoc</strong> currentlyhas 31 shareholders.In the beginning, the company dealt with the standardisationof vehicle and article data of the independentaftermarket. Laborious data gathering anddata distribution processes from industry via trade toworkshops could thus be optimised as the identifi cationof <strong>spare</strong> <strong>parts</strong> is a central task for all market participants.<strong>The</strong> standardising approach from <strong>TecDoc</strong> and thecorresponding data formats to describe and to exchangevehicle and article data lead verifiably to anincrease in efficiency in all process chains. Throughthis, <strong>TecDoc</strong> advanced to the standard in Europe andother <strong>parts</strong> of the world.<strong>The</strong> worldwide <strong>unique</strong> <strong>TecDoc</strong> <strong>spare</strong> <strong>parts</strong> <strong>database</strong>contains currently over 49 000 vehicles, 3.4 m articleinformation linked to them and 2 m images fromover 440 brands. All information is available in 28languages (Bulgarian, Danish, German, English,Finnish, French, Greek, Italian, Dutch, Norwegian,Polish, Portuguese, Rumanian, Russian, Swedish,Serbian, Spanish, Czech, Turkish, Hungarian,Chinese, Latvian, Slovenian, Slovakian, Estonian,American English, Australian English, Lithuanian).From this data repository, the meanwhile leading electronic<strong>TecDoc</strong> <strong>spare</strong> <strong>parts</strong> catalogue is made, whichis sold in no less than 124 countries. Furthermore,<strong>TecDoc</strong> supplies nearly all leading and individual tradecatalogues in Europe each quarter with <strong>spare</strong> <strong>parts</strong>catalogue data from the data repository.<strong>TecDoc</strong> offers national and international data usersthe access to this <strong>database</strong> to develop and publishcomplex and individual <strong>parts</strong> identification solutions.With this, <strong>TecDoc</strong> contributes significantly to thedistribution of the high quality data as intended by itsshareholders.
For the professional and commercial distribution ofthe <strong>spare</strong>s data, <strong>TecDoc</strong> agrees on an internationaldata usage contract with the user in consideration ofall licensing, copyright and liability aspects. <strong>The</strong> <strong>parts</strong>data is made available online in the <strong>TecDoc</strong> WEBSERVICE or offline in the so-called <strong>TecDoc</strong> EXPORTFORMAT.■ Online <strong>TecDoc</strong> WEB SERVICE<strong>The</strong> <strong>TecDoc</strong> WEB SERVICE was developed especiallyfor <strong>parts</strong> traders or system houses, who wouldlike an own catalogue or shop solution. <strong>The</strong> datausage via the <strong>TecDoc</strong> WEB SERVICE is currently byfar the preferred form of receiving data. <strong>The</strong> datausers can develop their application highly flexiblyand highly individually based on the <strong>TecDoc</strong> WEBSERVICE. Timesaving, standardised, without timeconsumingloading processes of own <strong>database</strong>s andindependent of existing data formats. <strong>The</strong> <strong>TecDoc</strong>WEB SERVICE data is highly current. <strong>The</strong> hosting, i.e.the storing of the data, is done by <strong>TecDoc</strong> for itscustomers. <strong>The</strong> system is very powerful and thussupplies high quality data at a high speed. Someinterface and format descriptions as well as sampledata can be supplied to customers on request viasales@tecdoc.net.■ Offline <strong>TecDoc</strong> EXPORT FORMAT<strong>TecDoc</strong> supplies all reference data and product descriptionsin a standardised data format. <strong>The</strong> supply ofthe data takes place four times per year on DVD. <strong>The</strong>continuous support is managed with a support contract.An interface and format description as well assample data can be supplied to customers on requestvia sales@tecdoc.net.<strong>The</strong> <strong>TecDoc</strong> reference data is available online as wellas offline in 28 languages.Local service and supportApart from the distribution, <strong>TecDoc</strong> guarantees alsothe appropriate local service and support of the complexcatalogue data and catalogue products. From 8to 17 hrs CET, <strong>TecDoc</strong> customers receive 1st and 2ndlevel support from Customer Service at the company’shead office in Cologne. <strong>The</strong> customer service teamsupports the customers in 6 languages and alsooffers individual trainings and instruction courses.<strong>TecDoc</strong> is already present in 16 countries with its ownemployees or trade partners. Apart from Germany,Austria and Switzerland, <strong>TecDoc</strong> is also present inAustralia, the Baltic States, Benelux, China, CzechRepublic, France, Hungary, Italy, Poland, Portugal,Russia, Spain, Turkey, UK and the USA.On the US-American aftermarket, the businessmodel <strong>TecDoc</strong> is represented with the joint ventureOptiCat. In order to offer an industry solution basedon the example of <strong>TecDoc</strong> Europe for <strong>spare</strong> <strong>parts</strong>data maintenance and distribution, <strong>TecDoc</strong>, the technologyspecialist MindQuest and the industry associationMEMA (Motor & Equipment ManufacturersAssociation) founded the company OptiCat LLC.<strong>The</strong> joint venture pursues a “do-it-once” strategy, i.e.the data suppliers have <strong>spare</strong> <strong>parts</strong> data at theirdisposal and deliver them to the central “OptiCat datarepository” a central data storage.■ <strong>TecDoc</strong> reference dataSince founding the company, the <strong>TecDoc</strong> referencedata have played a key-role for the independentaftermarket, as the standardisation approach from<strong>TecDoc</strong> comes from them. <strong>The</strong> <strong>TecDoc</strong> reference datacan be split into two areas. <strong>The</strong> vehicle standardisationcontains the areas PC, CV, engines etc. <strong>The</strong> productstandardisation contains generic articles, criteria,key tables and the search tree. <strong>The</strong> <strong>TecDoc</strong> referencedata serves as the basis to link variable data.
<strong>TecDoc</strong> Informations System GmbHArnikaweg 351109 CologneGermany✆ +49 (0)2 21-66 00-0fax +49 (0)2 21-66 00-100tecdoc@tecdoc.netsales@tecdoc.netwww.tecdoc.net08 2012 |