<strong>UPS</strong> Day of Action<strong>Teamster</strong>s Protest Unfair Production StandardsOn April 28, <strong>2011</strong>, <strong>UPS</strong> managersand the hundreds of terminalsacross the country got an eyefulof protest when they arrived at workthat morning to find <strong>UPS</strong> <strong>Teamster</strong>ssporting stickers with a short but precisemessage about the productionstandards being imposed on them:UnfairProductionStandardsThe day of action was timed to takeplace on National Workers’ MemorialDay, a day of remembrance and mourningfor the workers killed each year inworkplace accidents.The <strong>Teamster</strong>s Package Divisioncoordinated the sticker action toprotest the unreasonable productiondemands <strong>UPS</strong> management was usingto harass hardworking <strong>Teamster</strong>saround the country.As we have previously reported in<strong>UPS</strong> <strong>Teamster</strong> magazine, workplaceharassment has been on the rise at<strong>UPS</strong>. While violations of the languagein Article 37 guaranteeing workers to afair day’s work for a fair day’s pay arenot easy to prove, locals across thecountry have had success in enforcingthe contract.Package Division Director Ken Hallhas been impressed with the activism of<strong>UPS</strong> <strong>Teamster</strong>s.“Stewards and agents across thecountry have done great work identifyingthe problem and filing grievances,”he said. “We decided it wastime to send a stronger, unified messageto the company that harassmentwill not be tolerated.”Hundreds of thousands of stickerswere distributed to local unions acrossthe country, with the instruction thatthe coordinated day of action was to betargeted directly to managers at <strong>UPS</strong>.The increased production standardsdrivers are experiencing go handin hand with other contract violations.They pose a safety hazard to members,increasing the risk of injuries. Andthey often coincide with management’sfailure to respect the 9.5 languagein the contract.6 | upsTEAMSTER | SUMMER <strong>2011</strong> | www.teamster.org
Sending a CLEAR MessageAt Local 705 in Chicago, the April 28 sticker day coincidedperfectly with the local union’s existing plans to protest the“blame-the-worker” approach to safety at their package hubsfor National Workers’ Memorial Day. The union used the dayto put a spotlight on the connection between the heavy workloadsfor individual package car drivers, and the injuries thosedrivers sustain as a result of the work culture at <strong>UPS</strong>.“We’re seeing a dangerous situation, one where our membersare pressured to work faster and increase their productivity,while at the same time they’re being pushed to reduceinjuries,” said Kenneth Emanuelson, Trustee and businessagent at Local 705, which represents 10,000 <strong>Teamster</strong>s at <strong>UPS</strong>.The New York Times recently highlighted the difficultiesfaced by <strong>UPS</strong> employees, focusing on workers in the CACHfacility in Chicago. The May 5 article, titled “<strong>UPS</strong> WorkersDemand New Approach to Safety,” effectively captured thecatch-22 situation the workers found themselves in.<strong>UPS</strong> <strong>Teamster</strong>s described management’s expectations forthem to meet increased workloads of 20 stops an hour, andbeing tasked with reciting <strong>UPS</strong>’ lengthy list of safety standardsunder the threat of losing their jobs. Yet, workers believe thatreporting injuries will only lead to more monitoring by management,without addressing what the local believes the rootcause of the injuries to be: pushing workers too far.As a result, workers are fearful of catching the attention ofsupervisors and risking discipline if they report their injuries.“Here in Chicago, we have members dealing with kneesurgeries and shoulder and back injuries,” Emanuelson said.“<strong>UPS</strong> employees are being pressured to work faster andharder, and they feel the pressure not to report injuries. Local705 is committed to this fight to protect our members.”Safety issues also took center stage for the <strong>Teamster</strong>s atLocal 25 in Boston who, in addition to wearing stickers,handed out leaflets advising “KNOW YOUR RIGHTS” to<strong>UPS</strong>ers when it comes to handling packages heavier than 70pounds. The flier recreated the language in Article 44 statingthat no employee shall be required to handle any packagemore than 70 pounds alone if the employee believes that itwould constitute a safety hazard.“On the national day of action we saw an opportunity toremind management what our rights are in the contract,” saidSean O’Brien, President of Local 25. “Our members are unitedwith the entire country and prepared to send <strong>UPS</strong> a strongermessage should they choose to ignore us.”Sending a strong coordinated message to <strong>UPS</strong> was animportant first step, but <strong>UPS</strong> <strong>Teamster</strong>s understand that thefight doesn’t end there.“Our members were excited to participate in the stickerday action because they wanted to send a clear message tomanagement,” said Greg Lowran, Secretary-Treasurer of Local243 in Plymouth Township, Mich. “Then, as luck would haveit, we saw an opportunity to hammer the message home again.<strong>UPS</strong> managers came to our <strong>Teamster</strong> hall on Sunday, May 1for a <strong>UPS</strong> pension presentation meeting, and found themselvesfacing an audience of <strong>Teamster</strong>s wearing the ‘UnfairProduction Standards’ stickers.”The Package Division has informed the company that theunion will be relentless in seeking an end to productionharassment. In June, the division dispatched <strong>International</strong>Representatives to key <strong>UPS</strong> centers across the county. In parkinglots from Albany, N.Y. to St. Louis to Ontario, Calif., driversmet to talk about the treatment they’ve been receivingfrom their managers. Representatives listened to workers telltheir personal stories about mistreatment from managers.Need for More Full-Time Jobs<strong>Teamster</strong> representatives have received numerous reports ofdrivers working multiple weeks at a time over 9.5 hours a day,all while other drivers in their centers are being laid off. Meanwhile,it is important to remember that on-the-job harassmentis an issue that impacts all <strong>UPS</strong> <strong>Teamster</strong>s, not just packagecar drivers. The unfair production standards being set by<strong>UPS</strong> managers have the trickle-down effect of fewer full-timejob opportunities for part timers. Everyone is impacted atcenters where the contract is violated.Hall made clear to stewards prior to the day of action thatit was a first step toward the union’s end goal of fairness for<strong>UPS</strong> workers, calling it “a shot across the bow.” The divisioncontinues to document the ways in which the industry’s leadingplayer is reaping profits off the backs of <strong>Teamster</strong>s in violationof the contract. Future job actions and member mobilizationcould be imminent.“A fair day’s work for a fair day’s pay is the foundation ofour contract,” Hall said. “If they refuse to respect that verybasic foundation then we simply have nothing to talk about,as far as future bargaining goes.”www.teamster.org | SUMMER <strong>2011</strong> | upsTEAMSTER | 7