Administrative Assisting, 4001 - nocti

JOB READY ASSESSMENT BLUEPRINTADMINISTRATIVE ASSISTINGTest Code: 4001Version: 01Specific Competencies and Skills Tested in this Assessment:Computer ApplicationsExhibit understanding of basic computer terminologyIdentify basic computer operating practices (start-up, rebooting, saving)Demonstrate understanding of the Internet/World Wide Web for research and informationDisplay familiarity with formatting techniques and practicesIdentify computer editing techniquesIdentify procedures and methods to enhance securityMerge mailing lists and formsDesign newsletters, announcements, and brochuresCreate, edit, and print graphics and chartsCreate, edit, and print spreadsheetsCreate, edit, and print database informationCreate, edit, and print presentation informationCreate, edit, and print letters, envelopes, reports, and memosCreate, edit, and print simple tables and business formsCreate, edit, and print financial documentsWorking in an Office EnvironmentExhibit effective written and verbal skills (proofreading, grammar)Prioritize and delegate tasks in a team environmentDemonstrate financial and ethical awarenessExhibit effective personal and office safetyEstablish professional networking methodsRecords ManagementFile by basic filing methodsManage electronic document filesDevise and manage follow-up systems (retrieval, tickler)Follow procedures to purge or archive filesManage records to ensure privacy and security

Administrative Assisting - continuedOffice ProceduresInteract professionally with the publicUtilize telephone etiquette and take accurate messages, including cell phones, pagers, and othercommunication devicesMaintain appointment calendarsMake travel arrangements/itineraries (online reservations)Coordinate meetings, projects, and conferences, including teleconferencing and web meetings (get materialready)Compose standard business correspondenceTranscribe business documentsUnderstand the use of email and instant messagingUse appropriate reference and training materialsPrepare meeting agendas and minutesUse and maintain office equipment, including copier, fax, and scannerAssemble and maintain policy and procedure manualsOrder and maintain office supply inventoryProcess incoming and outgoing mailAccounting and Computational SkillsMake change and manage petty cashIdentify basic accounting terminologyUse basic accounting softwarePrepare journal/ledger entriesPrepare payroll dataJournal accounts receivable and accounts payablePrepare bank deposits and reconcile bank statementsPerform math computations (interest, percents, discounts, averages, ratios)

Administrative Assisting - continuedWritten Assessment:Administration Time: 3 hoursNumber of Questions: 194Areas Covered:31% Computer Applications12% Working in an Office Environment11% Records Management29% Office Procedures17% Accounting and Computational SkillsSample Questions:CPU refers to theA. controlled processing unitB. central processing unitC. combined processing unitD. central program unitA transposition error could result fromA. a misplaced decimal pointB. rearranged digits in a numberC. a journal entry posted twiceD. a column of figures incorrectly addedWhen discarding a record that contains confidential information, the administrative assistant shouldA. throw the record in the office trashB. shred the record in its entiretyC. strike through the informationD. throw the record in the CEO’s trashTo find a synonym, use aA. thesaurusB. security filterC. text editorD. spell-checkerWhat is the interest on $1,200 at 12 percent for 90 days, figured on the basis of 360 days to the year?A. $36.00B. $63.00C. $144.00D. $1,080.00

Administrative Assisting - continuedPerformance Assessment:Administration Time: 3 hoursNumber of Jobs: 5Areas Covered:14% Business WritingMemo parts and placement, keyboarding skills, appearance of memo, andtimeliness of job.35% Document ProcessingWork log priorities – signed and dated, letters – merge and signatures,appearance and accuracy, envelope preparation, budget preparation, accuracyof budget, course selections, chart selections – chart preparation and accuracy,assignments placed in order, and timeliness of job.22% Preparing a SpreadsheetMaintain headings centered, column headings centered or justified, use ofcurrency format, use of boldfacing, keyboarding skills, use of formulas, overallappearance of spreadsheet, and timeliness of job.15% Creating a ChartChart – form used and format, accuracy and completeness of data, andtimeliness of job.14% Create a FlyerVertical alignment, page border, flyer and bulleted text, and timeliness of job.Sample Job:Preparing a SpreadsheetMaximum Job Time:40 minutesParticipant Activity:The test participant will be given specific data and will create aspreadsheet.