The purpose of this tutorial is to ensure that you get the most from ...

Slide 1The purpose of this tutorial is to ensure that you get the most from your online experience with P&WC Technical Publications. It will explain how torenew an existing subscription for a publication and how to pay for it.From the Technical Publications Home Page, you can either• Use the drop down menu on the left and click on “Renew Subscription” (1) under the “Buy a Publication” tab• Or, you can click on “Renew Subscription” (2) under the “Buy a Publication” heading slightly to the right.

Slide 2This tutorial is intended for “Administrators” – the person (or persons) in your company authorized to order publications from P&WC and to assignlicenses within your organization. If you are the Administrator, the screen above will display on your computer. Note that the center tab “ManageSubscription” (1) will appear ONLY if you are the administrator. If the “Manage Subscription” tab does not appear on your screen, contact your localadministrator.From the “Manage Subscriptions” (1) tab you can enter search data in the “Find Subscription” search field (2) – such as by engine model.Click on the expand symbol (3) to expand the information. Note that you can renew only one subscription at a time.Click expand symbol (3) to proceed.

Slide 3In this expanded screen you will see the full details of the existing subscription you are attempting to renew. After you have reviewed these details,click on the “Renew” button, circled in red.

Slide 4Please note in (1) if you wish to modify the media or the number of Licenses, you must return to the Technical Publications home page and proceedusing the “Buy a New Publication” function. You cannot do it using the “Renew” function.You can, however, change the duration of the subscription (2) – either one or two years. Note that the price displayed immediately below willchange depending on the duration of the subscription.To proceed, click on “Renew” (3)

Slide 5In this the “Address” section, you will need verify your “Bill To,” “Sold To,” and “Ship To,” address fields (1). Be sure to read the information in theyellow highlighted box immediately above.You must click on the “Terms and Conditions” (2) for your order to be processed.Note in the grey-shaded “Order Summary” box on the right, you will see your order ID reference number (3) for future reference.In order to continue, click on “Proceed to Payment” (4).

Slide 6In the “Payment Section” you will be asked to choose your preferred method of payment (1).• Credit Card• Credit Account• Wire Transfer,• or Chequeo Note that with Wire Transfer and Cheque there is a $25 service fee and your order will be placed on hold until payment is received.It is also important to realize that once you have clicked on the “Submit Order” button the transaction is finalized.We will proceed by clicking on “Submit Order,” circled in red.

Slide 7When using a credit card, as in this example, you will be asked to fill in the appropriate information.Once you have completed this information, click on “Process Transaction” to go the final “Confirmation” Stage.

Slide 8Your order has now been processed. View the information in the yellow-shaded box (1).One final note: at the top of every screen you will find a “Contact Us” (2) button that will display• FAQs related to that page• Fields containing the contact information you provided P&WC when you registered on our portal• A field in which you can ask a question or make a comment.Thank you for viewing this tutorial.