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Version 3.1 SP2 Reference Guide - Extreme Networks

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Chapter 27Figure 439: Ridgeline Reports menuIf you have started the Reports feature from within Ridgeline, you can use the Close Window button toexit the Reports feature.If you have logged in to the Reports feature directly from a browser, the Close Window button isreplaced by a Logout button, which returns you to the Ridgeline Start-up page.From the menu at the left on the Reports Main page, you can choose a report to view. Click a category(Devices, Slots and Ports, Logs, etc.) to see the reports in that category.NOTEYou can access Online Help for reports by clicking the Help link shown at the top of the Ridgeline ReportsWelcome page. You can also access Help for Reports by selecting Ridgeline Help from the Help menu in anyRidgeline feature, and then finding the Report you want in the Table of Contents.The <strong>Extreme</strong> <strong>Networks</strong> eSupport Export ReportThis report is generated by Ridgeline on request, for use by <strong>Extreme</strong> technical support. It exportsdetailed information to a file is csv format. You can then send this report to <strong>Extreme</strong>.To create a eSupport report, select a Device Group from the pull-down menu, then click Export. You areasked to provide a filename for the file, and will be able to specify a location on your local systemwhere the file should be saved.Ridgeline <strong>Reference</strong> <strong>Guide</strong>603

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