Skyline College Catalog 2011-2012 Program & course descriptions ...

1. A statement describing the nature of the problem andthe action which the student desires taken.2. A description of the general and specific grounds onwhich the appeal is based.3. A statement of the steps initiated by the student toresolve the problem by informal means, as prescribedabove.4. A listing, if relevant, of the names of all personsinvolved in the matter at issue and the times, places,and events in which each person so named wasinvolved.The administrator of the division shall review and investigatethe grievance. If a faculty or staff member is involved,the administrator will apprise the individual of the allegedgrievance. A written notice of the decision shall be providedto the student normally within ten (10) businessdays of receipt of the student’s grievance. In the eventthat the grievance is not resolved to the student’s satisfaction,he or she may appeal the decision or action andwill be advised in writing of the process to do so.Level 2: In the event that the grievance has not beenresolved at the first level, a student may follow one of thenext options:Grade Grievances1. Appeals must be in writing and should go directly tothe Vice President of Instruction. The appeal must bemade within five (5) business days after receipt of thewritten decision or action taken in response to the initialgrievance. The Vice President of Instruction willrender a decision within ten (10) business days aftermeeting with the student.Appeals involving college policies1. Appeals involving college policies should be in writingand submitted to the appropriate Vice President. Theappeal must be made within five (5) business daysafter receipt of the written decision or action taken inresponse to the initial grievance. The Vice Presidentwill render a decision within ten (10) business daysafter meeting with the student.2. Appeals involving college policies can also be broughtbefore the Academic Policy Appeals Committee. Thestudent can submit the request to the Hearing Officer,the Dean of Enrollment Services. The Hearing Officerwill convene the Academic Policy Appeals Committee(comprised of faculty, staff and a student). The HearingOfficer will convene the Academic Policy AppealsCommittee within five (5) business days of the request.A decision will be rendered within ten (10) businessdays after meeting with the Committee.3. In disputes involving degree and certificate requirements,the Vice President of Student Services or VicePresident of Instruction will consult with the AcademicSenate President or designee.Level 3: In the event the President of Skyline College isnot involved in the second level, the student may appealin writing to the President to review the appeal within five(5) business days after receipt of the decision or action.The President shall provide the student with a hearing ifrequested and shall review the appeal. A written notice ofthe President’s decision shall be provided to the studentwithin ten (10) business days of the review of the student’swritten appeal. In the event that the President’s responseis not satisfactory to the student, he or she may appealthe President’s decision or action to the Chancellor of theDistrict. At each level of appeal, the student shall beadvised of his/her further rights of appeal.Timelines1. If the appropriate staff member fails to transmit noticeof the decision to the student within the specified timeperiod, the student will be allowed to request a review atthe next level of appeal as set forth in the procedures.2. Failure of the student to file a written appeal within thespecified time period shall be deemed acceptance ofthe decision.3. The designated time periods of this policy should beregarded as maximum limits and every effort should bemade to expedite the process. Time limits may beextended by mutual agreement if circumstances indicatethe desirability of such an extension.TEMPORARY LEAVE OF ABSENCEStudents who will be absent for more than one weekshould notify their professors and make arrangements forwork assignments.HOLDS ON STUDENT RECORDSA hold will be placed on a student’s record by theBusiness Office for fees and any other financial obligationsowed to Cañada College, College of San Mateo,and/or Skyline College. Students are advised to checkWebSMART for holds that have been placed on theirrecords. A student’s educational records will not bereleased, including transcripts, while an outstanding balanceremains on their account.FINESFines are assessed for failure to comply promptly withlibrary regulations. Students are also required to pay forcareless or unnecessary damage to College property.Students who are delinquent in their financial obligationsto the College may not receive grade reports or otherrecords of their work until such delinquencies have beenadjusted to the satisfaction of the College authorities.R E S P O N S I B I L I T I E S / R I G H T S2 011 – 2 012 C A T A L O G w w w. S k y l i n e C o l l e g e . e d u47