Edexcel Level 3 BTEC Nationals in Health and Social Care

UNIT 42: SUPPORT WORK IN SOCIAL CAREUnit 42:Support Work in Social CareNQF Level 2:Guided learning hours: 30BTEC NationalUnit abstractThe aim of this unit is to enable learners to develop understanding of the importanceof support work in social care. The health and social care sectors require supportfrom a wide range of other workers, including those involved in building,maintenance and cleaning, information technology, driving, gardening, catering,administration and security. This unit also aims to provide learners with genericunderpinning knowledge that workers in these roles require in order to workeffectively in health or social care environments.In this unit learners will gain an understanding of the different contexts ofemployment and the impact of legislation and guidelines on the roles workers notinvolved in direct care perform. The importance of communication with a variety ofservice users, their friends and families, and other workers forms a significant part ofthe unit. Learners will also gain understanding of the importance of team working ina health or social care environment and will explore other areas such as maintainingsecurity, infection control, storage of waste and storage of harmful substances.This unit has been developed from the Knowledge Set for Workers not involved inDirect Care developed by Skills for Care, and will be useful for those working inhealth and social care settings or learning about the workplace prior to commencingwork.Learning outcomesOn completion of this unit a learner should:1 Understand the services that workers not involved in direct care provide in socialcare settings2 Understand the role of communication in care environments3 Understand the importance of team working in care environments4 Understand the importance of safe working in care environments.BN018467 – Specification – Edexcel Level 3 BTEC Nationals in Health and Social Care– Issue 1 – February 2007 © Edexcel Limited 2007515