Edexcel Level 3 BTEC Nationals in Health and Social Care

UNIT 1: DEVELOPING EFFECTIVE COMMUNICATION IN HEALTH AND SOCIAL CAREGrading criteriaTo achieve a pass grade the evidence mustshow that the learner is able to:P5P6describe two interactions that they haveparticipated in, in the role of a carer,using communication skills to assistpatients/service usersreview the effectiveness of owncommunication skills in the twointeractions undertaken.To achieve a merit grade the evidence mustshow that, in addition to the pass criteria,the learner is able to:M3explain how own communication skillscould have been used to make theinteractions more effective.To achieve a distinction grade the evidencemust show that, in addition to the pass andmerit criteria, the learner is able to:D2analyse the factors that influenced theinteractions undertaken.BN018467 – Specification – Edexcel Level 3 BTEC Nationals in Health and Social Care– Issue 1 – February 2007 © Edexcel Limited 200733