Edexcel Level 3 BTEC Nationals in Health and Social Care

UNIT 27: DEALING WITH CHALLENGING BEHAVIOURThis unit should also enable learners to gain some of the underpinning knowledge forthe following units of the Level 3 NVQ in Health:• Unit CU6: Maintain communications and records within the organisation• Unit GEN12: Reflect on and evaluate your own values, priorities, interestsand effectiveness• Unit GEN13: Synthesise new knowledge into the development of your ownpractice.Additionally, learners should gain some of the underpinning knowledge for thefollowing core dimensions of the NHS Knowledge and Skills Framework:• Core dimension 1: Communication — Develop and maintain communication withpeople about difficult matters and/or in difficult situations• Core dimension 2: Personal and people development — Develop oneself andcontribute to the development of others.The unit also provides opportunities for the production of evidence towards theLevel 3 key skills in communication, information and communication technology, andimproving own learning and performance.Social issues can be introduced through the teaching of this unit by, for example,consideration of the potential causes of challenging behaviour.Essential resourcesThe following resources are considered essential for the delivery of this unit:• an appropriately qualified tutor• people/day-to-day interactions eg school/college or local counsellors, specialneed tutors, project workers, speech therapists, psychologists, social workers• library resources with key texts and other reference materials.In addition, the following resources are considered to be highly valuable:• work experience placements• guest speakers• case study materials• audio and visual records.BN018467 – Specification – Edexcel Level 3 BTEC Nationals in Health and Social Care– Issue 1 – February 2007 © Edexcel Limited 2007355