Load Sharing Module - Home Mega Global Solution
Load Sharing Module - Home Mega Global Solution Load Sharing Module - Home Mega Global Solution
Load Sharing Module Manual 26011Return Shipment Authorization Label. To ensure prompt receipt of the core,and avoid additional charges, the package must be properly marked. A returnauthorization label is included with every Replacement/Exchange unit that leavesWoodward. The core should be repackaged and the return authorization labelaffixed to the outside of the package. Without the authorization label, receipt ofthe returned core could be delayed and cause additional charges to be applied.Flat Rate RepairFlat Rate Repair is available for the majority of standard products in the field.This program offers the user repair service for their products with the advantageof knowing in advance what the cost will be. All repair work carries the standardrepair warranty on replaced parts and labor.Flat Rate RemanufactureFlat Rate Remanufacture is very similar to the Flat Rate Repair option with theexception that the unit will be returned to the user in “like new” condition andcarry with it a full standard new-unit warranty. This option is applicable tomechanical products only.Returning Equipment for RepairIf any part of the electronic control is to be returned to Woodward for repair,please contact Woodward in advance to obtain a Return Authorization Number.When shipping the item(s), attach a tag with the following information:• name and location where the control is installed;• name and phone number of contact person;• complete Woodward part number(s) and serial number(s);• description of the problem;• instructions describing the desired type of repair.!CAUTIONTo prevent damage to electronic components caused by improperhandling, read and observe the precautions in Woodward GovernorCompany Manual 82715, Guide for Handling and Protection ofElectronic Controls, Printed Circuit Boards, and Modules.28 Woodward
Manual 26011Packing a ControlLoad Sharing ModuleUse the following materials when returning a complete control:• protective caps on all connectors;• antistatic protective bags on all electronic modules;• packing materials that will not damage the surface of the unit;• at least 100 mm (4 inches) of tightly packed, industry-approved packingmaterial;• a packing carton with double walls;• a strong tape around the outside of the carton for increased strength.Additional InstructionsWhen returning equipment to Woodward, please telephone and ask for theCustomer Service Department [(800) 835–5182 or (970) 663–3900]. They willhelp expedite the processing of your order through our distributors or local servicefacility. To expedite the repair process, contact Woodward in advance to obtain aReturn Authorization Number, and arrange for issue of a purchase order for theitem(s) to be repaired. No work can be started until a purchase order is received. NOTEWe highly recommend you make arrangement in advance for returnshipments. Contact a Woodward customer service representative at(800) 835–5182 for instructions and for a Return AuthorizationNumber.Replacement Parts InformationWhen ordering replacement parts for electronic controls, include the followinginformation:• the part number(s) (XXXX-XXX) that is on the enclosure nameplate;• the unit serial number, which is also on the nameplate.How to Contact WoodwardIn North America use the following address when shipping or corresponding:Woodward Governor CompanyIndustrial ControlsPO Box 38003800 North Wilson AveLoveland CO 80539-3800, USATELEPHONE: (970) 663-3900 (24 hours a day)TOLL-FREE PHONE (in North America): (800) 835-5182FAX: (970) 962-7050Woodward 29
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- Page 5 and 6: Manual 26011Chapter 1General Inform
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- Page 11 and 12: Manual 26011Chapter 3InstallationLo
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- Page 17 and 18: Manual 26011Chapter 4Setup and Cali
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- Page 29 and 30: Manual 26011Chapter 6Troubleshootin
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Manual 26011Packing a Control<strong>Load</strong> <strong>Sharing</strong> <strong>Module</strong>Use the following materials when returning a complete control:• protective caps on all connectors;• antistatic protective bags on all electronic modules;• packing materials that will not damage the surface of the unit;• at least 100 mm (4 inches) of tightly packed, industry-approved packingmaterial;• a packing carton with double walls;• a strong tape around the outside of the carton for increased strength.Additional InstructionsWhen returning equipment to Woodward, please telephone and ask for theCustomer Service Department [(800) 835–5182 or (970) 663–3900]. They willhelp expedite the processing of your order through our distributors or local servicefacility. To expedite the repair process, contact Woodward in advance to obtain aReturn Authorization Number, and arrange for issue of a purchase order for theitem(s) to be repaired. No work can be started until a purchase order is received. NOTEWe highly recommend you make arrangement in advance for returnshipments. Contact a Woodward customer service representative at(800) 835–5182 for instructions and for a Return AuthorizationNumber.Replacement Parts InformationWhen ordering replacement parts for electronic controls, include the followinginformation:• the part number(s) (XXXX-XXX) that is on the enclosure nameplate;• the unit serial number, which is also on the nameplate.How to Contact WoodwardIn North America use the following address when shipping or corresponding:Woodward Governor CompanyIndustrial ControlsPO Box 38003800 North Wilson AveLoveland CO 80539-3800, USATELEPHONE: (970) 663-3900 (24 hours a day)TOLL-FREE PHONE (in North America): (800) 835-5182FAX: (970) 962-7050Woodward 29