• To support participation in economic missions;• To support access to third markets (setting up representative <strong>of</strong>fices <strong>and</strong>branches);• To support <strong>the</strong> preparation <strong>of</strong> internationalization studies, <strong>of</strong> plans for long-termexport etc.The most recently, NA<strong>SME</strong>C has launched The national multiannual programme(2005-2008) to develop <strong>the</strong> entrepreneurial culture among manager women from <strong>the</strong><strong>SME</strong>s sector. The main objective <strong>of</strong> this programme is to promote a system that facilitateswomen mobility on labour market <strong>and</strong> help <strong>the</strong>m to get involved in private economic structures<strong>and</strong> also maintain <strong>the</strong> balance between family <strong>and</strong> work. Its tasks are:• To stimulate self employment,• To develop <strong>the</strong> entrepreneurial spirit among women,• To raise <strong>the</strong> level <strong>of</strong> information about women entrepreneurship,• To raise <strong>the</strong> number <strong>of</strong> women entrepreneurs within <strong>the</strong> business community,• To create new start ups,• Equal access to <strong>the</strong> knowledge based economy.3.3.3.1. Business support services for <strong>SME</strong>sBusiness support organizations have <strong>the</strong> objective <strong>of</strong> assisting companies to set up <strong>and</strong>prosper through a wide range <strong>of</strong> services that might be provided at subsidized rate, or atmarket rate. For ease <strong>of</strong> exposition, Romanian business support services are grouped into threebroad categories, according to <strong>the</strong> type <strong>of</strong> services provided to <strong>SME</strong>s. In particular, <strong>the</strong>secategories are: reception, facilities <strong>and</strong> basic information; advisory services <strong>and</strong> training; <strong>and</strong>premises <strong>and</strong> environment.Reception, facilities <strong>and</strong> basic informationNA<strong>SME</strong>C is <strong>the</strong> main governmental provider <strong>of</strong> information regarding <strong>the</strong> <strong>SME</strong> sector, interms <strong>of</strong> sector statistics, publications, <strong>and</strong> databases. Beside this public informative service,NA<strong>SME</strong>C also disseminates, through its web site (www.animmc.ro) or through specificpublications, important information on sources <strong>of</strong> financing <strong>and</strong> donors’ support for <strong>SME</strong>s, howto set up an <strong>SME</strong>, laws affecting <strong>SME</strong>s, impact <strong>of</strong> EU accession, quality st<strong>and</strong>ards <strong>and</strong> ISOcertificates, <strong>and</strong> on initiatives related to <strong>SME</strong>s development at national <strong>and</strong> international level.As far as aspects related to EU accession are concerned, <strong>the</strong> European Commission hassupported, in 1995. <strong>the</strong> establishment <strong>of</strong> Euro Info Centers in Romania. The Romanian EuroInfo Center Network is made up <strong>of</strong> eight structures located in every economic developmentregion. Euro Info Centers are specialized in information, assistance, consultancy <strong>and</strong>documentation on European matters for helping Romanian enterprises, especially <strong>SME</strong>, incompeting successfully in <strong>the</strong> enlarged market. They provide information on various issuessuch as business opportunities, source <strong>of</strong> finance for <strong>SME</strong>s, EU legal acts for business,regulations <strong>and</strong> st<strong>and</strong>ards. Euro Info Centers also make available information <strong>and</strong> advise <strong>SME</strong>sin <strong>the</strong> process <strong>of</strong> performing <strong>the</strong> documentation for <strong>the</strong> Quality Management Systemcertification.In 2003-2004. Euro Info Centers were conducting an awareness campaign, seminars<strong>and</strong> workshops targeted to <strong>SME</strong> on crucial topics related to enlargement <strong>of</strong> EU, access toEuropean funds, taxation issue, <strong>and</strong> funding programme for <strong>the</strong> companies interested inimplementing <strong>the</strong> quality system within <strong>the</strong>ir business. As a result <strong>of</strong> this campaign, thirteenlarge public events were organized by several EICs to provide information on <strong>the</strong> economicimpact <strong>of</strong> Enlargement <strong>and</strong> on <strong>the</strong> need to prepare for <strong>the</strong> future competition <strong>the</strong>y will face inan enlarged European market. In order to promote innovation, <strong>the</strong> National Patent Office haslaunched <strong>the</strong> programme InovIMM® that is directed to ease access to a database <strong>of</strong> patents46
<strong>and</strong> new technologies. Information provided consists <strong>of</strong> a comprehensive literature on patents,specialised studies on innovation trends <strong>and</strong> latest developments, <strong>and</strong> innovative solutions forenterprises. The service is provided from <strong>the</strong> national contact point in Bucharest againstpayment.Advisory services <strong>and</strong> trainingAt national level <strong>the</strong>re are few providers <strong>of</strong> advisory services that can ensure awidespread presence in <strong>the</strong> country. NA<strong>SME</strong>C planned to set up local <strong>of</strong>fices to provide an easyto access help desks/contact points for <strong>SME</strong>. These <strong>of</strong>fices are meant to provide basic advisoryservices, <strong>and</strong> to assist entrepreneurs with applying for national grant schemes.Ano<strong>the</strong>r governmental body very active in this field is <strong>the</strong> National Agency for Labourforce <strong>and</strong> Employment (ANOFM), which is managing a special programme, “Businessconsultancy”, for providing consulting services to unemployed persons or youngsters thatintend to start <strong>the</strong>ir own business. The program is delivered through ANOFM local branches,where special consulting units have been set up.Because <strong>of</strong> <strong>the</strong>ir widespread presence in <strong>the</strong> country, Chambers <strong>of</strong> Commerce mightalso play effectively <strong>the</strong> role <strong>of</strong> business support organizations for <strong>SME</strong>. In Romania, <strong>the</strong>re are42 Chambers <strong>of</strong> Commerce, established as non-governmental <strong>and</strong> non–pr<strong>of</strong>it organizationswith free membership. Entrepreneurs’ associations are also involved in delivering supportservices for <strong>the</strong>ir members.Besides <strong>the</strong>se nationwide structures, <strong>the</strong>re are also some local business support centers,<strong>of</strong>fering a range <strong>of</strong> business development services to a local clientele <strong>of</strong> businesses. Many wereestablished as not-for-pr<strong>of</strong>it organizations upon donors’ support, <strong>the</strong>y targeted <strong>SME</strong>, but <strong>the</strong>irsustainability was doubtful. Fur<strong>the</strong>rmore, <strong>the</strong>y were much inclined to supply very generalbusiness services with a low degree <strong>of</strong> specialization, failing thus to address more sophisticatedneeds. On <strong>the</strong> contrary, <strong>the</strong> market <strong>of</strong> private business consulting companies is quite dynamic<strong>and</strong> has recently developed. It is now to this market segment that governmental <strong>and</strong> PHAREprograms have turned <strong>the</strong>ir attention, in order to help <strong>the</strong>se companies to deliver qualityservices for <strong>SME</strong>s in view <strong>of</strong> EU accession.On <strong>the</strong> o<strong>the</strong>r h<strong>and</strong>, dem<strong>and</strong> for business advisory services is still weak among Romanian<strong>SME</strong>s, as <strong>the</strong> results <strong>of</strong> <strong>the</strong> survey conducted by NA<strong>SME</strong>C in 2005 reveal. The chart belowclearly says that <strong>the</strong> proportion <strong>of</strong> <strong>SME</strong>s that never made use <strong>of</strong> advisory services in quiteimpressive (more than 60%).Company size seems to be positively correlated with <strong>the</strong> dem<strong>and</strong> for advisory services,since larger companies have sufficient financial means to procure <strong>the</strong>se services from <strong>the</strong>market. On <strong>the</strong> contrary, <strong>the</strong>re are not remarkable sector differences, although it might bededuced that <strong>the</strong> manufacturing sector is <strong>the</strong> most advanced in making use <strong>of</strong> businessconsulting services.The following chart describes sector differences in procuring consultancies by type <strong>of</strong>services used. Obviously, sectors display different patterns that are linked to very specificcompanies’ needs. However, it can be deduced that <strong>SME</strong> are mostly making use <strong>of</strong> trainingservices <strong>and</strong> <strong>of</strong> advice on functional area <strong>of</strong> business activity such as finance, marketing,production <strong>and</strong> design. The share <strong>of</strong> companies that were asking for assistance in <strong>the</strong> field <strong>of</strong>safety <strong>and</strong> quality st<strong>and</strong>ards <strong>and</strong> certificates is ra<strong>the</strong>r low, excepting <strong>the</strong> construction sectorwhere safety regulations are very restrictive.47
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5 million was provided by UNDP and
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5.3 DEVELOPMENT OF THE SME SECTOR I
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Diagram 1. The number of small ente
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The privatization process of object
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13.Cabinet Provision on “Distribu
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5.3.3. SME support infrastructure i
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The role of the state in technical
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General situation of credit marketT
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After creation and starting impleme
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At the meantime, small enterprise s
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Table. 32.Ease of businessDoingBusi
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people who start small businesses t
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are salaried and the medium - sized
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Technology Foresight in Greece 2001
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Greek VC market started to develop
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In the area of bankruptcy and restr
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small size enterprise or micro ente
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industrial enterprises. Undersecret
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individuals, rather than well struc
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7. SUGGESTIONS FOR THE SME DEVELOPM
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Annex 1.MAP OF THE BLACK SEA COUNTR
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17-18 June 2005 1 st Moscow Interna
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ARMENIASTRENGTHS• Application of
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BULGARIASTRENGHT• Flexibility and
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GREECESTRENGHT• They have a vital
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REPUBLIC OF SERBIASTRENGHT• Longe
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UKRAINESTRENGTHS• Well educated l
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In compliance with the Resolution m
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1. Please provide definition of SME
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7. Did you establish a dedicated bo
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11. Do you have any suggestions for