• Project BG 2004/016-711.11.04 - Support for increasing <strong>the</strong> competitiveness<strong>of</strong> Bulgarian enterprisesRegulatory basis: Financial Memor<strong>and</strong>um (FM) under PHARE National Program, Bulgaria,2004. Project purpose: to increase <strong>the</strong> competitiveness <strong>of</strong> Bulgarian productive sector <strong>SME</strong>s inrelation to <strong>the</strong>ir preparation for doing business in a highly competitive environment within <strong>the</strong>EU. The project includes three phases; funds for Phase I, total EUR 12 m, are negotiated withFinancial Memor<strong>and</strong>um 2004. Funds for Phase II (indicative EUR 10 m) are to be negotiatedwithin FM 2005 <strong>and</strong> for Phase III (indicative EUR 8 m) – within FM 2006, respectively. Totalproject value is EUR 30m.• Micro financing program <strong>of</strong> CRS/BulgariaThe program was launched in 1999 in four regions <strong>of</strong> <strong>the</strong> country. It is aimed atsupporting <strong>the</strong> development <strong>of</strong> small business in Bulgaria through <strong>the</strong> provision <strong>of</strong> fast <strong>and</strong>permanent access to micro loans to entrepreneurs. The objective is expansion <strong>of</strong> <strong>the</strong>ir business<strong>and</strong> increase <strong>of</strong> <strong>the</strong>ir incomes, at <strong>the</strong> same time relationship <strong>of</strong> partnership <strong>and</strong> mutualassistance is encouraged among <strong>the</strong>m. So far, about 7 100 loans have been extended at a totalamount in excess <strong>of</strong> USD 4 m. It is implemented with <strong>the</strong> financial support <strong>of</strong> CRS (CatholicRelief Services) <strong>and</strong> USAID (US Agency for International <strong>Development</strong>).• Program <strong>of</strong> FAEL Foundation through <strong>the</strong> United Bulgarian Bank for <strong>SME</strong>promotionThe Swiss Government adopted in 1995 a program in support <strong>of</strong> small <strong>and</strong> mediumsizedbusinesses in Bulgaria. This program is implemented by <strong>the</strong> Swiss foundation FAEL. Thefoundation supports <strong>the</strong> development <strong>of</strong> independent small <strong>and</strong> medium-sized enterprises in<strong>the</strong> field <strong>of</strong> processing <strong>and</strong> services, accompanying <strong>the</strong> production <strong>and</strong> marketing <strong>of</strong> agricultural<strong>and</strong> forestry produce. Within <strong>the</strong> framework <strong>of</strong> this program <strong>and</strong> <strong>the</strong> agreement signedbetween <strong>the</strong> United Bulgarian Bank <strong>and</strong> <strong>the</strong> Swiss <strong>Development</strong> <strong>and</strong> Cooperation Agency(SDCA) a credit line was launched under a project in support <strong>of</strong> small <strong>and</strong> medium-sizedenterprises in <strong>the</strong> semi-mountainous regions <strong>of</strong> <strong>the</strong> Central Balkan range - Lovech, Gabrovo<strong>and</strong> Veliko Turnovo regions. It supports <strong>the</strong> development <strong>of</strong> independent small <strong>and</strong> mediumsizedenterprises in <strong>the</strong> area <strong>of</strong> processing <strong>of</strong> agricultural <strong>and</strong> forestry products <strong>and</strong> servicesaccompanying <strong>the</strong>ir production <strong>and</strong> marketing. The amount <strong>of</strong> <strong>the</strong> credit line is CHF 1 m for <strong>the</strong>first three years <strong>of</strong> <strong>the</strong> start <strong>of</strong> <strong>the</strong> project.• JOBS (Employment through business support)It is a project <strong>of</strong> <strong>the</strong> Ministry <strong>of</strong> Labor <strong>and</strong> Social Policy supported by UNDP. A network iscreated within <strong>the</strong> project <strong>of</strong> 40 business centers, including 10 business incubators around <strong>the</strong>country. In addition to business consultations, training <strong>and</strong> information JOBS project supports<strong>the</strong> setting up <strong>and</strong> streng<strong>the</strong>ning <strong>of</strong> micro <strong>and</strong> small businesses by providing easy access t<strong>of</strong>inancial resources in <strong>the</strong> form <strong>of</strong> financial lease in two schemes – up to BGN 25 thous<strong>and</strong> <strong>and</strong>up to BGN 5 thous<strong>and</strong> for purchase <strong>of</strong> equipment for production <strong>and</strong> services. Over 13thous<strong>and</strong> jobs were opened under this project for 4 years.• Cooperative Union “Union <strong>of</strong> Popular Banks” was established in 1994. Thecooperative makes loans to its members.• EU financingWith <strong>the</strong> country's EU accession, EU funds <strong>and</strong> programs are increasingly beingdiscussed. Factors that impede <strong>SME</strong>s involvement are numerous <strong>and</strong> <strong>of</strong> varied nature. First <strong>of</strong>all, <strong>SME</strong>s are impeded by <strong>the</strong> voluminous documentation required under EU projects. Inaddition, fears exist that procedures <strong>and</strong> not sufficiently transparent <strong>and</strong> this will additionallyhamper obtaining <strong>of</strong> funds under EU programs.A significant problem is <strong>the</strong> low level <strong>of</strong> awareness <strong>of</strong> <strong>SME</strong>s <strong>of</strong> <strong>the</strong> possibilities providedby EU Structural Funds. The survey <strong>of</strong> Vitosha Research makes it clear that about 41 per cent38
<strong>of</strong> <strong>SME</strong>s are not informed at all <strong>of</strong> <strong>the</strong> opportunities presented by <strong>the</strong> Structural Funds, <strong>and</strong>only 1.7 per cent <strong>of</strong> <strong>the</strong> respondents answered “I am fully informed”. 45 per cent <strong>of</strong>respondents are informed to a low extent, <strong>and</strong> hardly 10.6 per cent – to a significant extent.3.2.5. TASKS FOR IMPROVEMENT AND FURTHER DEVELOPMENT OF <strong>SME</strong> SECTORSome <strong>of</strong> <strong>the</strong> weaknesses <strong>of</strong> <strong>the</strong> small <strong>and</strong> medium – sized enterprises are <strong>the</strong> following:• Low labor productivity – twice lower compared to big enterprises• Underused information technology <strong>and</strong> e-commerce• Poor quality <strong>of</strong> marketing strategies• Lack <strong>of</strong> specialization <strong>of</strong> small-scale production; lack <strong>of</strong> unique products• <strong>SME</strong>s are under active in <strong>the</strong> patenting <strong>of</strong> products <strong>and</strong> services• Powers <strong>and</strong> authority concentrated in top managers; underused pr<strong>of</strong>essionalmanagement staff• Insufficient organization <strong>and</strong> collective lobbyingAs we already pointed out, access to financial is a crucial factor for <strong>SME</strong>s start-up,current operations <strong>and</strong> growth. The money <strong>and</strong> <strong>the</strong> capital markets penetration in <strong>the</strong> area <strong>of</strong><strong>SME</strong>s is very low. This is proven by <strong>the</strong> data that almost half <strong>of</strong> <strong>the</strong> Bulgarian <strong>SME</strong>s have neverapplied so far for a loan (45 per cent <strong>of</strong> <strong>SME</strong>s). This may be caused ei<strong>the</strong>r by <strong>SME</strong>s owners’fears related to inadequate financial training, or by considerations <strong>of</strong> avoiding financial risk, inparticular with sole proprietors. This results in higher level <strong>of</strong> security, but also in lower returnon equity. It is indicative <strong>of</strong> <strong>SME</strong>s probability <strong>of</strong> success when applying for a loan is that hardly13 per cent <strong>of</strong> submitted projects are approved. According to ESTAT Agency surveys <strong>the</strong> majorreasons for <strong>the</strong> high number <strong>of</strong> rejections are: inadequate collateral, poor financial condition,lack <strong>of</strong> clarity in <strong>the</strong> project. Bank lending remains a costly <strong>and</strong> hardly accessible source formost <strong>of</strong> Bulgarian <strong>SME</strong>s. Also, <strong>the</strong>re is poor awareness <strong>of</strong> <strong>the</strong> opportunities provided byEuropean funds among <strong>SME</strong>s <strong>and</strong> lack <strong>of</strong> capacity to develop projects <strong>and</strong> draw money from EUfunds. Therefore, it is important to extend <strong>the</strong> rank <strong>of</strong> <strong>the</strong> alternative financial sources.Bulgarian <strong>SME</strong>s are still passive in penetrating <strong>the</strong> international market <strong>and</strong> dealing withcompetitive pressure. The reasons for this could be sought in <strong>the</strong>ir insufficient experience(many companies are comparatively new <strong>and</strong> are trying to establish <strong>the</strong>mselves on <strong>the</strong> internalmarket first as establishment on international markets takes time), as well as <strong>the</strong>ir productionorientation (most companies, especially small <strong>and</strong> micro-enterprises, are engaged in trade,services <strong>and</strong> construction, which are internal market oriented), <strong>and</strong> also in low competitivenessbecause <strong>of</strong> labor, material <strong>and</strong> energy intensive production <strong>and</strong> low technological level.The business community's general opinion is that <strong>the</strong> level <strong>of</strong> knowledge <strong>and</strong> skillsacquired by students throughout <strong>the</strong> system <strong>of</strong> education, including secondary vocationalschools, fails to meet <strong>the</strong>ir needs. It is both necessary to introduce more business-relateddisciplines in school curricula <strong>and</strong> use modern forms <strong>and</strong> methods <strong>of</strong> teaching <strong>and</strong> to ensure<strong>the</strong> active partnership between businesses <strong>and</strong> educational institutions in order to improve <strong>the</strong>quality <strong>of</strong> entrepreneurial education <strong>and</strong> training <strong>and</strong> create incentives for business start-up.Setting up <strong>and</strong> implementing a policy <strong>of</strong> targeted <strong>and</strong> efficient training in entrepreneurial skillsin Bulgaria represents a complex process which requires, among o<strong>the</strong>r things, pooling toge<strong>the</strong>r<strong>the</strong> efforts <strong>of</strong> all interested players: <strong>the</strong> state, educational institutions, <strong>the</strong> business world <strong>and</strong>students <strong>the</strong>mselves. The clear distribution <strong>of</strong> responsibilities for each <strong>of</strong> <strong>the</strong>se groups <strong>of</strong>stakeholders, <strong>and</strong> <strong>the</strong> establishment <strong>of</strong> an effective system to ensure <strong>the</strong>ir motivatedinvolvement are necessary <strong>and</strong> important prerequisites for a successful policy.There is a need to enhance <strong>the</strong> public-private partnership in providing information <strong>and</strong>consulting services to <strong>the</strong> small <strong>and</strong> medium-sized business. Organizations in support <strong>of</strong>business are not very popular <strong>and</strong> trustworthy among <strong>the</strong>ir members <strong>and</strong> beneficiaries; <strong>the</strong>39
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General Characteristic of SME Devel
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Index of SME Development in Armenia
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The same problem exists in getting
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SME support infrastructure in Armen
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5 million was provided by UNDP and
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5.3 DEVELOPMENT OF THE SME SECTOR I
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Diagram 1. The number of small ente
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The privatization process of object
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13.Cabinet Provision on “Distribu
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5.3.3. SME support infrastructure i
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The role of the state in technical
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General situation of credit marketT
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After creation and starting impleme
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At the meantime, small enterprise s
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Table. 32.Ease of businessDoingBusi
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people who start small businesses t
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are salaried and the medium - sized
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Technology Foresight in Greece 2001
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Greek VC market started to develop
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In the area of bankruptcy and restr
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enterprises. According to TURKSTAT,
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small size enterprise or micro ente
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industrial enterprises. Undersecret
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individuals, rather than well struc
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7. SUGGESTIONS FOR THE SME DEVELOPM
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Annex 1.MAP OF THE BLACK SEA COUNTR
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17-18 June 2005 1 st Moscow Interna
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ARMENIASTRENGTHS• Application of
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BULGARIASTRENGHT• Flexibility and
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GREECESTRENGHT• They have a vital
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ROMANIASTRENGHTWEAKNESS• Stabilis
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REPUBLIC OF SERBIASTRENGHT• Longe
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UKRAINESTRENGTHS• Well educated l
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In compliance with the Resolution m
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1. Please provide definition of SME
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7. Did you establish a dedicated bo
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11. Do you have any suggestions for