Read More on Quality Manual - Maseno University

Read More on Quality Manual - Maseno University Read More on Quality Manual - Maseno University

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MASENO UNIVERSITYQUALITY MANUALNo. MSU/QMTable of ContentREVISION AND APPROVAL LOG 5QUALITY POLICY 6QUALITY OBJECTIVES 7MASENO UNIVERSITY IN BRIEF 8ORGANIZATION CHART 101. INTRODUCTION 111.1 General 111.2 Process Approach 111.3 Major General Processes 122. SCOPE 132.1 General 132.2 Application 133 NORMATIVE REFERENCE DOCUMENTS 144 TERMS AND DEFINITIONS 155 QUALITY MANAGEMENT SYSTEM 165.1 General Requirements 165.2 Documentation Requirements 165.2.1 General 165.2.2 Quality Manual 165.2.3 Control of Documents 175.2.4 Control of Records 176. MANAGEMENT RESPONSIBILITY 186.1 Management Commitment 186.2 Customer Focus 18Maseno University, Private Bag Maseno. 2Tel 0722203411

MASENO UNIVERSITYQUALITY MANUALNo. MSU/QM6.3 Quality Policy 186.4 Planning 186.4.1 Quality Objectives 186.4.2 Quality Management System Planning 186.5 Responsibility, Authority, and Communication. 196.5.1 Responsibility and Authority 196.5.2 Management Representative 196.5.3 Internal Communication 196.6 Management Review 196.6.1 General 196.6.2 Review Input 196.6.3 Review Output 207. RESOURCE MANAGEMENT 217.1 Provision of Resources 217.2 Human Resources 216.2.1 General 216.2.2 Competence, Awareness and Training 217.3 Infrastructure 217.4 Work Environment 218. PRODUCT REALIZATION 238.1 Planning for Product Realization 238.2 Customer-Related Processes 238.2.1 Determination of Requirements Related to the Service/Product 238.2.2 Review of Requirements Related to the Service/Product 238.2.3 Customer Communication 248.3 Design and Development 248.4 Purchasing 248.4.1 Purchasing Process 248.4.2 Purchasing Information 248.4.3 Verification of Purchased Products and Services 248.5 Production and Service Provision 258.5.1 Control of Production and Service Provision 258.5.2 Validation of Processes for Production and Service Provision 258.5.3 Identification & Traceability 258.5.4 Customer Property 258.5.5 Preservation of Product 25Maseno University, Private Bag Maseno. 3Tel 0722203411

MASENO UNIVERSITYQUALITY MANUALNo. MSU/QMTable of C<strong>on</strong>tentREVISION AND APPROVAL LOG 5QUALITY POLICY 6QUALITY OBJECTIVES 7MASENO UNIVERSITY IN BRIEF 8ORGANIZATION CHART 101. INTRODUCTION 111.1 General 111.2 Process Approach 111.3 Major General Processes 122. SCOPE 132.1 General 132.2 Applicati<strong>on</strong> 133 NORMATIVE REFERENCE DOCUMENTS 144 TERMS AND DEFINITIONS 155 QUALITY MANAGEMENT SYSTEM 165.1 General Requirements 165.2 Documentati<strong>on</strong> Requirements 165.2.1 General 165.2.2 <strong>Quality</strong> <strong>Manual</strong> 165.2.3 C<strong>on</strong>trol of Documents 175.2.4 C<strong>on</strong>trol of Records 176. MANAGEMENT RESPONSIBILITY 186.1 Management Commitment 186.2 Customer Focus 18<strong>Maseno</strong> <strong>University</strong>, Private Bag <strong>Maseno</strong>. 2Tel 0722203411

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