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MASENO UNIVERSITY1.3 Major General ProcessesQUALITY MANUALNo. MSU/QMCONTINUAL IMPROVEMENT OF QUALITY MANAGEMENT SYSTEMTEACHING RESEARCH & EXTENSIONDVC A&FStaff Administration, FinancialServices, Procurement of good & Services,Transport Services, Legal affairs, Maintenance ofPlant & Equip, Security Services, PublicRelations, Staff Welfare, ICT ServicesINPUTSPROCESSESDVC AAAdmission of students, Management ofexaminations, Training Hotel, CurriculumDevelopment & Review, StudentsWelfare Services, Library Services,GraduationDVC PRESLinkages & Collaboration,Development of capital works, Farmservices, Central services, Qualitymanagement systems, Monitoringand EvaluationOUTPUTSQUALIFIED GRADUATESNote: Specific MASENO UNIVERSITY processes are described in level II and level III documentation.Maseno University, Private Bag Maseno. 12Tel 0722203411
MASENO UNIVERSITYQUALITY MANUALNo. MSU/QMSCOPE 22.1 GeneralThis document specifies requirements for a quality management system where Maseno University :a) Demonstrates its ability to provide consistent services and products that meets customer andapplicable regulatory requirements.b) Addresses customer satisfaction enhancement through the effective application of the system,including processes for continual improvement and the assurance of conformity to customer andapplicable regulatory requirements.2.2 ApplicationMaseno University engages in teaching, research, outreach and human resource development. The Universityhas no exclusions.Maseno University, Private Bag Maseno. 13Tel 0722203411
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