Read More on Quality Manual - Maseno University
Read More on Quality Manual - Maseno University
Read More on Quality Manual - Maseno University
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MASENO UNIVERSITYQUALITY MANUALNo. MSU/QMINTRODUCTION 11.1 GeneralThis <strong>Quality</strong> <strong>Manual</strong> specifies requirements and policy for <strong>Maseno</strong> <strong>University</strong> used to address customersatisfacti<strong>on</strong>, to meet customer and applicable regulatory requirements and to meet ISO 9001:2008requirements.1.2 Process Approach<strong>Maseno</strong> <strong>University</strong> has adopted the process approach to quality management, as described in this manual.Figure A is a c<strong>on</strong>ceptual illustrati<strong>on</strong> of the process approach at <strong>Maseno</strong> <strong>University</strong>C<strong>on</strong>tinual Improvement of the <strong>Quality</strong> ManagementSystemManagementResp<strong>on</strong>sibilityCustomer RequirementsResourceManagementMeasurementAnalysis andImprovementCustomer Satisfacti<strong>on</strong>INPUTProductRealizati<strong>on</strong>OUTPUT<strong>Maseno</strong> <strong>University</strong>, Private Bag <strong>Maseno</strong>. 11Tel 0722203411
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