2002 Annual Report - Turkish Airlines

26 • 2002 TURKISH AIRLINES annual reportinformation technology projectsData processing at Turkish Airlines ishandled by two mainframe computersable to process 995 millioninstructions per second and 88servers. In addition to the Istanbulcampus network, the datacommunications network is made upof 22 sales offices and 485 travelagencies in Turkey, 150 sales officesand 249 travel agencies abroad. In 39international and 20 domestic airports,check-in service is provided withTurkish Airlines Reservations andPassenger Services System TROYA.The Disaster Recovery ComputerCenter has been established in Antalyathat will continue data processingoperations in case of an emergency. In2002, via high speed data linksbetween computer centers,information is replicated online ontostandby computers located in Antalya.Business critical systems are kept readyin the Disaster Recovery Center totake over the operation.Cost Control SystemThe Cost Control System wasdeveloped to monitor cost accrual,enabling billing control through theinformation system and providing anestimation of flight-dependent costssuch as fuel, handling,landing/parking, en-route and cateringservices on a daily operational basis.During the year, 76 overseas and 17local station managers were trained,hardware and communicationsinfrastructure were established toenable their access to the system.Similarly, systems and software havebeen developed to control andmonitor cargo handling costs.TRACES - RevenueAccounting SystemTRACES Revenue AccountingSystem and the MIS system wereenhanced with new modules enablingflown-based revenue accounting.In line with the current commercialrequirements, the domestic pricingmodule of TROYA Passenger ServicesSystem was replaced with the newfare quote module developed in theTOPS pricing system.SCOPE Flight Planning andOperation SystemUtilizing Netline/Ops System thatbecame operational on May 1, 2002,fleet assignment and daily flightoperations can be managed with theaid of graphical user interfaces.Changes made on a flight basis andthe messages generated areforwarded simultaneously to the FlightOperations System and MessageDistribution System.The Netline/Slot system becameoperational on September 3, 2002,enabling automatic generation of SlotCoordination Messages (SCR),automatic interpretation of messagesreceived from Airport Coordinatorsand updating statistical data.Data processing at TurkishAirlines is handled by twomainframe computers able toprocess 995 million instructionsper second and 88 servers. Inaddition to the Istanbul campusnetwork, the datacommunications network ismade up of 22 sales offices and485 travel agencies in Turkey,150 sales offices and 249 travelagencies abroad. In 39international and 20 domesticairports, check-in service isprovided with Turkish AirlinesReservations and PassengerServices System TROYA.