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infrastructure to support the devices. Customized policies mapped to the roles ofusers and their dependence on the devices will be an effective way of limiting risk.Segregating users into broad categories such as mobile workers, office knowledgeworkers and task workers will help organizations better understand their needs andprovision the appropriate IT requirements accordingly. The policy should considerthe role, the kind of work performed and the mobility needed to determine thecapabilities required of a personal device. For example, a senior executive is morelikely to use a tablet to review and approve work, while a designer or an engineerwill prefer a desktop or a laptop. Organizations can derive insights from the BYODimplementations of early movers and absorb the best practices into their policies.Transitioning to BYODBYOD is transforming traditional end-user workspaces by unshackling thedependencies of employees tied to a physical location, a rigidly configured device,OS, applications and user states and allowing them to work from anywhere, accessingapplications and content using myriad device configurations. Organizationslooking to profit from a BYOD setup should ensure that employees have the rightvirtual workspace from any device and a productive work and collaboration platform,while ensuring effective security for corporate information and ease ofaccess.To do so, organizations should deconstruct traditional workspaces and decouplethe dependencies among hardware, OS, applications and user states found intraditional desktop configurations. By isolating and centralizing operating systems,applications and user data and state, users can access data and apps from anydevice, from anywhere, and organizations can manage and monitor apps andcorporate assets efficiently. Once they have categorized employees into broad poolsbased on their work and IT requirements, organizations can stream the right set ofuser profile, data and applications on-demand, at the right performance levels andon any device, securely (see Figure 7, previous page). Taking a pilot approach toBYOD, organizations can establish the reference architecture for an “any device,anywhere access” model.Transitioning to the BYOD ModelInvestmentROI Analysis• Baseline current TCO• Identify one-timeinvestments• Assess ongoing costwith new model• Go/no-goNew SetupImplementation• Build enablinginfrastructure forsolution identified• Finalize sourcingoptions• Define newsupport modelEmployeeOnboarding Process• Define trigger foronboarding• Define policies• Create implementationchecklist• Create communicationplansCreating a compliance audit framework to ensure successSource: CognizantFigure 8June 2012 MAKING BYOD WORK FOR YOUR ORGANIZATION 12
Organizations currently have only two choices when it comes to BYOD – adopt itnow or later. A transition to the BYOD model should occur in a phased manner(see Figure 8, previous page).First, organizations should analyze their return on the investment of enablingand supporting BYOD. They need to consider the costs of setting up the requiredinfrastructure, one-time investments in MDM, MAM and MADP solutions,supporting the program and reimbursements for device purchases. Looking atreturns over the long term and the possible value-additions from such a programwill be a better yardstick to measure the ROI.Second, they should examine the current infrastructure that is designed tosupport corporate-issued devices and bolster it with the additional capabilitiesrequired to support BYOD programs. Organizations should be proactiveand recommend to employees the ideal devices and platforms that can quicklydeliver the desired benefits. Organizations should ideally recommend preferredvendors and discounted pricing contracts for devices and apps to help minimizecosts.Lastly, a critical step is that the employee onboarding process should be smoothand simple.The Future of BYODBYOD introduces a multitude of challenges; however, organizations should treat thisas an opportunity that can yield significant benefits, both tangible and intangible.The key is to approach BYOD in a holistic fashion to address employee expectations,while ensuring business requirements are met related to security, compliance andrisk minimization. The need for agility and speed will more rapidly transform therole of IT from a support function to a strategic, business-enabling function.Successful organizations will take a proactive approach to embracing andmolding BYOD for competitive advantage and the agility to outmaneuver thecompetition. Creating obstacles to BYOD will be futile as empowered employeesare provisioning their own technology anyway. Younger employees and thosewith a millennial mindset find it hard to draw the line between their personal andprofessional lives and seek the flexibility and ease-of-use that their personal devicesprovide. Implemented with the right strategy, BYOD can:Empower employees to improve their productivity through their choice ofdevices and collaboration styles.Ensure security of corporate data while complying with corporate mandates oncompliance, risk management and privacy.Deliver cost savings with minimal IT support for employee-owned devices.Simplify IT by running any app, anywhere, on any device.13 FUTURE OF WORK June 2012
Page 2 and 3: Executive SummaryThe influx of pers
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Page 15 and 16: CreditsAuthor and AnalystAala Santh

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