Tender Notice Dt - Department of Health , J&K

Qualifying Criteria for Smart Card Service Providers (SCSP)Annexure 12The Key Eligibility Criteria for empanelment of SCSP would be as follows:1. Company should have past experience of Execution of at least 1 multiplelocation citizen centric smart card projects involving Data capture (includingBiometrics), Smart Card Personalization, data consolidation and should haveissued atleast one Lakh smart cards in each such project – SCSP to providecertificate of satisfactory performance from the customer to this effect2. SCSP would source SCOSTA certified Smart Cards only and should have ademonstratable arrangement with a Smart card manufacture or theirdesignated organisation for sourcing of RSBY cards.3. The average annual turnover of SCSP should be Rs. 4 crore or more duringthe last 3 years.4. The Smart Card service provider should have valid Service Tax Registration,Sales Tax Registration in the territories of operation.5. SCSP should have applied for ISO 9001:2000 certification for “fieldoperations management, project management and Operations Management”related to Smart Card, at the time of seeking empanelment with MoLE/getting into agreement with a Insurer/ TPA. However, the deadline for gettingthis certification may also be prescribed at a later date.6. In addition to the ISO certificate, the Quality policy of the organisation basedon which the certificate has been granted should also be based on the abovementioned criteria. A copy of the Quality Policy document should also beattached.7. SCSP should also have obtained an ISO 20000 for IT service Management(ITSM) for smart card related services within one year of issuance of theseguidelines8. Demonstrated capability (in front of competent authority) of _a. using the Enrollment software issued by MoLE or their own/licensed certified software prior to being awarded the contract.b. Data consolidation and transfer to defined server84