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Tender Notice Dt - Department of Health , J&K

Tender Notice Dt - Department of Health , J&K

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s<strong>of</strong>tware, if any.v. The details <strong>of</strong> the hardware already installed have been given inAnnexure 13. However, it will be the responsibility <strong>of</strong> the incominginsurer to ascertain the details about the existing hardware ands<strong>of</strong>tware and undertake necessary modifications (if necessary) attheir (insurer’s) own cost.29. Insurer Undertaking With Respect To Provision Of Services29.1 The Insurer further undertakes that it has entered into or will enterinto service agreements within:a. A period <strong>of</strong> 14 days from signature <strong>of</strong> the Agreement with StateGovernment, to the following:i. With a TPA/ smart card provider, for the purposes <strong>of</strong> fulfillingtheir obligations under Clause – 12 <strong>of</strong> this document.b. A period <strong>of</strong> 21 days from the signature <strong>of</strong> the Agreement with StateGovernment with the following:i. Intermediary organization(s) which would perform the functionsoutlined in Clause – 15 <strong>of</strong> this document. Detailed Guidelinesregarding outsourcing the activities to the intermediaryorganizations will be provided by the State Government/ StateNodal Agency to the successful bidder.ii. <strong>Health</strong> Care Providers, for empanelment based on the approvedpackage rates <strong>of</strong> surgical and medical procedures, as per theterms and conditions outlined in this tender.iii. Such other parties as the Insurer deems necessary to ensureeffective outreach and delivery <strong>of</strong> health insurance under RSBYin consultation with the State Nodal Agency.29.2 The Insurer will set up fully operational and staffed district kiosk anddistrict server within 15 days <strong>of</strong> signing the agreement with the StateGovernment/ Nodal Agency.29.3 The insurer will necessarily need to complete the following activitiesbefore the start <strong>of</strong> the enrollment in the district:a. Empanelment <strong>of</strong> adequate no. <strong>of</strong> hospitals in each districtb. Setting <strong>of</strong> operational District Kiosk and Serverc. Setting up <strong>of</strong> toll free helpline29.4 The Insurer will be responsible for ensuring that the functions andstandards outlined in the tender are met, whether directimplementation rests with the Insurer or one or more <strong>of</strong> its partnersunder service agreements as per Clause – 28.1. It shall be the27

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