Tender Notice Dt - Department of Health , J&K

Tender Notice Dt - Department of Health , J&K Tender Notice Dt - Department of Health , J&K

12.07.2015 Views

22. Standardization of Formats:The Insurance Company shall use the standardized formats for cashlesstransactions, discharge summary, billing pattern and other reports inconsultation with the State Government / Nodal Agency.23. IEC and BCC interventions:Insurance Company in consultation with State Nodal Agency will prepareand implement a communication strategy for launching/ implementing theRSBY. The objective of these interventions will be to inform the beneficiariesregarding enrolment and benefits of the scheme.Insurer need to share a draft IEC and BCC plan with the Nodal Agencywithin 15 days of signing of the contract. The cost of IEC and BCC activitieswill be borne by the Insurer.24. Capacity Building interventions:The Insurance Company shall design training/ workshop / orientationprogramme for Health Care Providers, Members of the Hospital ManagementSocieties, District Programme Managers, Doctors, GP members,Intermediary, Field Agents etc. and implement the same with support ofNodal Agency/ other agencies. The training packages shall be jointlydeveloped by the Nodal Agency and the Insurance Company.Insurer need to share a draft Capacity Building plan with the NodalAgency within 15 days of signing of the contract. The cost of theseCapacity Building interventions will be borne by the Insurer.25. Medical Audit:The Insurance Company shall also carry out regular inspection of hospitals,periodic medical audits, attend to complaints from beneficiaries, hospitalsetc and also to ensure proper care and counseling for the patient at networkhospital by coordinating with hospital authorities.26. Commitments of State Government:26.1 Government of [State]/ Nodal Agency commits to provide the followingfor successful implementation of the scheme:i. Prepare BPL data and other non-BPL beneficiaries database in thespecified format and send to Government of India for internalconsistency checking so that it can be uploaded on the website25

for the insurer to download.ii. District Key Managers (DKM) as mentioned in Annexure 16 shall bein place at the time of signing of the agreement with the Insurer.iii. Providing DKMA Server at District Headquarter within 7 days ofsigning of the agreement with the Insurer.iv. Field Key Officers (FKOs) as mentioned in Annexure 16 shall beidentified at the time of signing of the agreement with the Insurer.v. Providing assistance to the insurer through district administrationin the preparation of villagewise enrolment schedule.vi. Providing assistance to the insurer in empanelment of the publicand private providersvii. Providing premium payment to the Insurer as per clause 11.viii. Conduct third party evaluation schemes at periodic intervals.27. Service Arrangements by the Insurance CompanyIn case the Insurance Company plans to outsource some of the functionsnecessary for the implementation of the scheme it needs to give anundertaking that it will outsource only to such agencies which fulfill thequalifying criteria as prescribed herein. The qualifying criteria for the TPAshave been given in Annexure 10 and the qualifying criteria for the SmartCard agencies have been given in Annexure 11.28. Commitments of Insurance Company:28.1 Among other things insurer shall provide following which arenecessary for successful implementation of the scheme:i. Having agreement with other insurance companies regardingusability of the same Smart card across India at any of thenetworked hospital. This will ensure that beneficiary can use his/her smart card across India.ii. Sending data related to enrollment, hospitalization and otheraspects of the scheme to the Central and State Government as maybe decided later.iii. Collecting beneficiary feedbacks and sharing those with StateGovernment/ Nodal Agency.iv. In the districts where scheme is being renewed for the second yearor subsequent years thereafter, it will be the responsibility of theInsurance Company, selected for the second year or subsequentyears as the case may be, to ensure that the hospitals alreadyempanelled under the scheme do not have to undertake anyexpenditure for the transaction software. The concerned insurancecompany will also ensure that the hardware installed already in thehospitals are compatible with the new/ modified transaction26

for the insurer to download.ii. District Key Managers (DKM) as mentioned in Annexure 16 shall bein place at the time <strong>of</strong> signing <strong>of</strong> the agreement with the Insurer.iii. Providing DKMA Server at District Headquarter within 7 days <strong>of</strong>signing <strong>of</strong> the agreement with the Insurer.iv. Field Key Officers (FKOs) as mentioned in Annexure 16 shall beidentified at the time <strong>of</strong> signing <strong>of</strong> the agreement with the Insurer.v. Providing assistance to the insurer through district administrationin the preparation <strong>of</strong> villagewise enrolment schedule.vi. Providing assistance to the insurer in empanelment <strong>of</strong> the publicand private providersvii. Providing premium payment to the Insurer as per clause 11.viii. Conduct third party evaluation schemes at periodic intervals.27. Service Arrangements by the Insurance CompanyIn case the Insurance Company plans to outsource some <strong>of</strong> the functionsnecessary for the implementation <strong>of</strong> the scheme it needs to give anundertaking that it will outsource only to such agencies which fulfill thequalifying criteria as prescribed herein. The qualifying criteria for the TPAshave been given in Annexure 10 and the qualifying criteria for the SmartCard agencies have been given in Annexure 11.28. Commitments <strong>of</strong> Insurance Company:28.1 Among other things insurer shall provide following which arenecessary for successful implementation <strong>of</strong> the scheme:i. Having agreement with other insurance companies regardingusability <strong>of</strong> the same Smart card across India at any <strong>of</strong> thenetworked hospital. This will ensure that beneficiary can use his/her smart card across India.ii. Sending data related to enrollment, hospitalization and otheraspects <strong>of</strong> the scheme to the Central and State Government as maybe decided later.iii. Collecting beneficiary feedbacks and sharing those with StateGovernment/ Nodal Agency.iv. In the districts where scheme is being renewed for the second yearor subsequent years thereafter, it will be the responsibility <strong>of</strong> theInsurance Company, selected for the second year or subsequentyears as the case may be, to ensure that the hospitals alreadyempanelled under the scheme do not have to undertake anyexpenditure for the transaction s<strong>of</strong>tware. The concerned insurancecompany will also ensure that the hardware installed already in thehospitals are compatible with the new/ modified transaction26

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