Season Ticket Holder Frequently Asked Questions - Tampa Bay ...

You can find three ATM’s on the Plaza Level, one at Section 104, 112 and 126. You canfind one at Section 204 on the Club Level and Section 312 on the AFS Terrace Level.You can also find one outside on the West Plaza.Can I leave and re-enter the building during an event?In most cases we have a no re-entry policy, but for emergencies guests should go toGuest Services at Section 101 to have their ticket stamped for re-entry.Where are the Will Call windows?The will call windows are located inside the McDonald’s Box Office at the St. PeteTimes Forum on the right hand side.How do I purchase additional tickets to an upcoming game?You may contact your Account Executive or call Premium Services at 813.301.6800.What is the St. Pete Times Forum’s mailing address?The building address is: St. Pete Times Forum401 Channelside DriveTampa, FL 33602*Please include the department or person you wish to contact.What does my Season Holder Ticket Membership card provide?All the benefits you receive are on the back of your Membership card. MembershipCards vary by the type of Season Ticket package.How can I get to the lounge once I have entered the building?You can get to the lounge by going down the stair tower at Section 104 or by using theelevators at Section 101 and walking through the Box Office. Any Guest Serviceattendant can assist you with specific directions from your section.How can we contact the Premium Services Department?Premium Services contact information is listed here.Who can purchase an AFS Club/Canon Business Solutions Center generaladmission ticket for a Lightning or Storm game? General Admission tickets areavailable to AFS Club and Canon Business Solutions Center clients.Where is the disabled entrance?The disabled entrance is located off of the West Plaza to the left of the McDonalds BoxOffice.What if we need to change a Will Call name?Please call Premium Services and reference your account number. You will also beasked to verify the information on account and the new will call name you would like thetickets to be left under.Can you purchase individual parking passes for events?