International and Development Office Job Description

3. Use Raisers’ Edge to carry out a range of specialist tasks, including thepreparation of reports and mailing lists for departments within Anglia RuskinUniversity and alumni events. Analyse alumni data, producing reports to informdecisions on future alumni development strategy.4. Work closely with the Faculties and Support Services allocated by the Head ofAlumni Relations. Initiate and facilitate alumni relations growth with allocatedFaculty alumni champions.5. Responsible for the effective planning, budgeting, organisation and administrationof events with minimal supervision, travelling nationally and internationally toattend where appropriate.6. Responsible for allocated international activity, organising country-specific eventsand maximising the opportunity for continuing alumni engagement with AngliaRuskin University.7. Co-manage the alumni website, creating and updating pages as necessary toensure the content is up-to-date, thus increasing the frequency of alumni visits tothe site. Co-manage the transfer of magazine content to the alumni website.8. Act as an effective point of contact for all internal and graduate enquiries,providing both a timely response to queries and the highest standard of customerservice, ensuring client satisfaction whilst ensuring all dealings with peopleoutside the Development & Alumni Office adhere to the Data Protection Act.9. Contribute to all aspects of the production of the alumni magazine, includingidentifying, researching, writing and proof-reading articles to strict publicationdeadlines.10. Work closely with Marketing to provide case studies and alumni information forUniversity publications and copy for press releases.11. Attend internal and external training to increase skills and ensure awareness ofindustry developments and best practice.12. Responsible for handling cash and cheques, following appropriate financeprocedures for the safe and timely deposit of monies.13. Attend and manage a stand at Graduations, Freshers’ Fair and external events topromote awareness of the Alumni Association and its activities.14. Take minutes at meetings, as required, and distribute for further action.15. Responsible for the scheduling of appointments and replying to correspondence,handling telephone enquiries and dealing with other non-routine work.16. Deputise for the Head of Alumni Relations, attending meetings and giving shortpresentations as necessary.17. Assist in the promotion of Music Therapy to support the University’s fundraisingAppeal and support other fundraising initiatives, as required.18. Such other duties temporarily or on a continuing basis, as may be reasonablyrequired, commensurate with your grade.This is a description of the job as it is presently constituted. It is normal practice toreview job descriptions periodically to ensure that they are relevant to the job

currently being performed, and to incorporate any changes, which have occurred, orare being proposed. The review process is carried out jointly by manager andemployee, and you are therefore expected to participate fully in such discussions. Inall cases, it is our aim to reach agreement to reasonable changes, but where it is notpossible to reach agreement, we reserve the right to make reasonable changes toyour job description, which are commensurate with your grade after consultation withyou.June 2009

International and Development OfficeAlumni & Development OfficerPerson SpecificationESSENTIALDESIRABLEEDUCATION/QUALIFICATIONS Degree or equivalent (qualifications belowdegree level will be considered if applicantscan demonstrate solid experience andevidence of continuing professionaldevelopment)EXPERIENCE IT literate with a good working knowledge ofMicrosoft Office and Windows XP Working with databases e.g. extractinginformation and producing report Working in a busy office environment Experience of web researchKNOWLEDGE/SKILLS Confident telephone manner Excellent communication and interpersonalskills Good administrative skills; numerate andaccurate Able to prioritise own workload to meetagreed deadlinesPERSONAL QUALITIES/DISPOSITION Flexible, able to work as part of a team oron own initiative Ability to work under pressure to agreeddeadlines Customer focussed Ability to remain calm under pressureOTHER Willing and able to work occasionalevenings, weekends and overnight stays Ability to travel between campuses and tovenues as required by the job Committed to equality and diversityEuropean Computer Driving Licence(ECDL)Knowledge of Raisers’ Edge databaseSome experience of web pagemanagementKnowledge of marketing or fundraisingFamiliar with Data Protection principlesGeneral office management skillsSome experience of eventsorganisationAbility to multi-task and to work on owninitiativeSelf motivated and confidentJune 2009

International and Development OfficeAlumni and Development OfficerConditions of ServiceThe terms and conditions of employment are the responsibility of the Board ofGovernors.These details are for broad information only and must not be taken as a complete orauthoritative statement. In no way do they constitute a contract of employment.(a)SalaryGrade 4, £23,449 - £27,999 per annum paid monthly in arrears by credittransfer. Commencing salary will be determined according to qualificationsand experience.(b)Hours and Time of DutyThe normal hours of work are 37 hours per week (Monday to Friday) at timesas agreed with the Head of Department. If the nature of the work so requires,the jobholder may from time to time be required to attend meetings or doother work outside normal hours. Remuneration for overtime may bepayable.(c)HolidayThe holiday year runs from 1 September to 31 August. In addition to theStatutory Bank Holidays, local discretionary holidays, and days when we areclosed in the interests of efficiency, annual holiday entitlement will be 24days. If employment commences part way through the holiday year,entitlement will accrue on a pro rata basis for each complete calendar month.Holiday entitlements for part-time staff will be calculated according to thenumber of days and/or hours worked.(d)MedicalUnless otherwise stated, the appointment will be subject to medicalclearance.(e)PensionThe jobholder will be eligible to join the Local Government Pension Scheme.(f)Normal Retirement AgeWe operate a retirement age of 65.

(g)Probationary PeriodThe first 6 months of the appointment will be a probationary period duringwhich your suitability for the position to which you have been appointed willbe assessed. We reserve the right to extend your probationary period if, in itsopinion, circumstances so require.(h)Date of AppointmentThe position is available immediately once all conditions have been met.(i)Closing dateThe closing date for this job is 08 July 2009 (12 noon).