Accreditation UpdateWorld Accreditation Day celebrations in MexicoFrom 7 to 10June, emaconducted the thirdweek of celebrationof Accreditation, incommemoration of9 June: World Dayfor Accreditation.On this occasion, 7 June was devoted toclinical laboratories and testing, and 8 Juneto calibration laboratories.The 50 participants involved in the medicallaboratory meetings had the opportunity tolearn about international developments inthis field. The National Metrology Center(CENAM), also explained the documentationof metrological traceability of clinicallaboratory measurements.About 250 people attended the testinglaboratory meetings and 90 attended thecalibration laboratory meetings. In thesesessions, officials from the DirectorateGeneral of Standards of the Ministry ofEconomy, National Water Commission(CONAGUA) and Ministry of Labor andSocial Welfare (STPS) discussed theimportance of technically competent andreliable conformity assessment agenciesin supporting compliance with the rulesto safeguard our security, health andenvironment.Also on 8 June, conferences for stafffrom certification bodies were attendedby 60 participants. These participantshad the opportunity to learn about thesustainable forests certification, the genderequity standard and appellations of originprograms.Inspection bodies were the focus for the 10June. With 140 people in attendance, theseconferences were addressed by authoritiesfrom the Ministry of Labor and Social(STPS); Secretariat of Communicationsand Transports (SCT); and Ministry ofAgriculture, Livestock, Rural Development,Fisheries and Food (SAGARPA), on theexisting verification programs in each oftheir areas.For the third time on 9 June, in severalcountries, World Accreditation Day wascelebrated with joy, and Mexico was noexception! The community who makeup the Mexican System of Metrology,Standardization and Conformity Assessment,gathered to commemorate this importantdate and address issues of interestsurrounding accreditation.This year we had major figures participatingas members of the presidium for the openingceremony and sharing their messages andgreetings on this special day:We were privileged to have one of thehighest authorities of the environmentin Mexico, Mr Sandra Denisse HerreraFlores, Undersecretary of Promotion andRegulations of the Ministry of Environmentand Natural Resources;We were accompanied by Dr FranciscoRamos, General Director of Standards of theMinistry of Economy;And we were honored with the participationof Mr Jorge Remedi, representative of theAccreditation Body of Argentina, OAA.To inaugurate the work of our Day, IngSalomón Presburger, President of theConfederation of Industrial Chambers ofthe United Mexican States (CONCAMIN)honored us with his presence, and reiteratedthe need to strengthen SISMENEC, statingthat “this is one of the priorities of theplans and strategies for the development ofMexican society and economy. “The central theme for this year was“Global Acceptance” and to address it threeworkshops were conducted:• Mutual Recognition Agreements, MRA;• Policies and Procedures of ConformityAssessment; and• Accreditation and Approval Difference.We thank all those who made possible thecelebration of our World AccreditationDay.24 Issue <strong>38</strong> | October 2010
EA MLA signatory–<strong>ILAC</strong> MRA signatory–5thbirthday of HAA!This year the Croatian AccreditationAgency (HAA) has plenty reasons forcelebration! One of the greatest successes ofHAA, in the first part of 2010, was becominga signatory to the multilateral agreementwith EA for all accreditation schemes(calibration laboratories, testing and medicallaboratories, inspection bodies, certificationbodies for QMS, EMS, certification ofproducts and certification of personnel). HAAwas, in a demanding three year evaluationprocedure, assessed by EA as a competentand confident institution.HAA submitted an application to sign theEA MLA on 1 March 2007. The pre-peerevaluation of HAA was undertaken in June2008 and the full evaluation was performedin July and November 2009. Finally, on29 April 2010 HAA signed the EA MLA.Following this, HAA submitted applicationto <strong>ILAC</strong> and became an <strong>ILAC</strong> full memberand signed the <strong>ILAC</strong> MRA. This greatachievement of HAA is excellently timedto match with the 5th anniversary of HAAworking independently.The beginning of an accreditation servicein Croatia started, much earlier however, in1996. At that time the accreditation servicewas organized within the State Office forStandardization and Metrology (DZNM-NSO). HAA was established on 1 July 2005as a result of a re-organization of the DZNM.• the value of accreditation (recognitionand position of accredited bodies in themarket and increase of CAB’s activities/services after accreditation);• financial impact of accreditation (increasein CAB’s income after accreditation,increase in the number of supply/demandfor services after accreditation);• the main reason for application foraccreditation (legal stipulations or qualityimprovements);• the strong and weak points of HAA work;and• HAA work in 2009 in comparison withprevious years.HAA conducts this kind of survey every3 years as it is an important tool foridentifying improvements in the HAAmanagement system. We have informed ourHAA in numbers - 5 years of HAA independent workclients about the results of the survey andthis information is available from the HAAwebsite www.akreditacija.hrTo gather feedback from the users ofaccredited services, HAA in cooperation withthe Croatian Chamber of Commerce (HGK),conducted the Survey on accreditationawareness and implementation of qualitysystems in practice among Croatianeconomic operators (sample of 20 000companies). The survey was launched inApril 2010 and was the first time such acomprehensive survey in this area wasconducted in Croatia. The main points of thesurvey were related to:• the company’s data (number ofemployees/size of company, sector ofoperation);continued next pageTo seek feedback from accredited bodiesand users of their services, HAA launchedtwo comprehensive surveys. In February2010 HAA conducted a survey on Clients’Satisfaction of HAA services. The survey wasforwarded to all the accredited conformityassessment bodies with the questions relatedto:• the application for accreditation (clarityof application documentation, availabilityof information about accreditation beforethe CAB’s application for accreditationand the ease of completing applicationdocuments);• the accreditation service (on siteassessment, price, duration ofaccreditation process);• the HAA staff (availability, kindness,professionalism, quality of informationgiven by HAA staff);Number of accredited bodies in Croatia by years (status 2010-06-30)108Testing laboratories HRN EN ISO/IEC 17025Calibration laboratories HRN EN ISO/IEC 17025Medical laboratories HRN EN ISO 15189Certification of products HRN EN 45011QMS Certification HRN EN ISO/IEC 1702112EMS Certification HRN EN ISO/IEC 170214Certification of personnel HRN EN ISO/IEC 170241439Inspection HRN EN ISO/IEC 170202 1 6Number of accredited bodies in Croatia according to the accreditation schemes (status 2010-06-30)<strong>ILAC</strong> <strong>News</strong> | Accreditation25