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Crédit Agricole S.A.Update of the 2011 registration document - A034. Specialised financial servicesSpecialised financial services comprises the Group subsidiaries that provide banking products andservices to individual customers, small businesses, corporates and local authorities in France andabroad. These include:• consumer finance companies belonging to Crédit Agricole Consumer Finance in France and heldthrough its subsidiaries or partnerships in countries other than France (Agos, Forso, Credit-Plus,Ribank, Credibom, Dan Aktiv, Interbank Group, Emporiki Credicom, FGA Capital S.p.A.);• specialised financial services for companies such as factoring and lease finance (Crédit AgricoleLeasing & Factoring AL&F group, EFL).5. Asset management, insurance and private bankingThis business line encompasses:• the asset management activities of the Amundi group, offering savings solutions for individuals andinvestment solutions for institutions;• investor services: CACEIS Bank for custody and CACEIS Fastnet for fund administration;• personal insurance (Predica and Médicale de France in France, CA Vita in Italy);• property & casualty insurance (Pacifica, and BES Seguros in Portugal);• creditor insurance activities (conducted by Crédit Agricole Creditor Insurance);• private banking activities conducted mainly by Crédit Agricole CIB subsidiaries (Crédit AgricoleSuisse, Crédit Agricole Luxembourg and Crédit Foncier de Monaco, Banque de Gestion PrivéeIndosuez (BGPI) etc.).In December 2011, a head holding company for the private banking business, Crédit Agricole PrivateBanking, was created within CACIB to house the activities of the relevant Crédit Agricole S.A. andCACIB subsidiaries. An initial group of entities (Crédit Agricole Suisse, Luxembourg, CA Brazil DTVMand CFA) was transferred to Crédit Agricole Private Banking at the end of 2011. In the first half of2012, the reorganisation of this business line continued with Crédit Agricole S.A.'s acquisition of BGPIand its two subsidiaries Gestion Privée Indosuez and SCI La Baume.6. Corporate and investment bankingCorporate and investment banking operations are divided into three main activities, most of themcarried out by Crédit Agricole CIB:• financing activities comprises traditional commercial banking and structured finance in France andabroad: project, aeronautical, maritime, acquisition and real estate finance, international trade;• capital markets and investment activities brings together capital market activities (cash, foreignexchange, commodities, interest rate derivatives, debt markets and equity derivatives), investmentbanking (merger and acquisitions consulting and primary equity) and equity brokerage activitiesconducted by CA Cheuvreux and CLSA and futures activities by Newedge;• since the implementation of the Crédit Agricole CIB refocusing plan in September 2008,businesses in run-off include exotic equity derivatives, correlation businesses and CDO, CLO andABS portfolios.7. Corporate centreThis business line encompasses mainly Crédit Agricole S.A.’s central body function, asset and liabilitymanagement and management of debt connected with acquisitions of subsidiaries or equityinvestments.It also includes the results of the private equity business and results of various other CréditAgricole S.A. Group’s companies (Uni-Éditions, Foncaris, etc.).This segment also includes the income from resource pooling companies, real-estate companiesholding properties used in operations by several business lines and activities undergoingreorganisation.Lastly, it also includes the net impact of tax consolidation for Crédit Agricole S.A., as well asdifferences between the “standard” tax rates for each business line and the actual tax rates applied toeach subsidiary.Page 154 sur 237